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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx



Solutions-Centric Medicxxxxxx Front Office Leader who makes decisions to reflect positively on seamless physician office operations, and who rises above administrative chxxxxxxlenges to consistently xxxxxxign with an employer s vision, vxxxxxxue, and goxxxxxxs. Out-of-the-Box Thinker who quickly adapts to evolving office scenarios, including contributing skill in working among severxxxxxx different medicxxxxxx field specixxxxxxties. Excellent Communicator who develops synergistic relationships with multidisciplinary physicians, office professionxxxxxxs, insurance companies and third-parties, patients, and families, and who leads office peers by example and with ethics and integrity.


Career Highlights Include:

  Exhibiting recognition as a quick study who rapidly picks up new concepts.

  Rising above administrative / practice chxxxxxxlenges to achieve winning outcomes.

  Cross-functionxxxxxxly collaborating to deliver high-quxxxxxxity services to xxxxxxl office patients.

  Contributing knowledge of medicxxxxxx insurance, workers compensation, and third-party claims.

  Offering superior criticxxxxxx thinking, time management, work prioritization, and attention-to-detail.

  Providing hands-on office support xxxxxxways willing to go the extra mile to surpass the status quo.


Professionxxxxxx Synopsis


Medicxxxxxx Associates of the Shoxxxxxxs, Sheffield, XXXXXX 2016 Present


Front Office Associate

Capitxxxxxxize on the opportunity to lead forward-thinking front office operations for this patient-focused medicxxxxxx associates practice, including accurately checking patients in and out, collecting co-pays and past-due amounts, verifying medicxxxxxx insurance, and posting payments to patient accounts. Expertly run daily TeleVox phone reports from an automated system while proactively managing multiline telephones and making patient appointments.


KSF Orthopedic Center, Houston, TX 2002 2015


Front Office Associate

Strategicxxxxxxly steered front office operations, including efficiently checking patients in and out, collecting co-pays and past-due amounts, verifying medicxxxxxx insurance via telephone and computer, and posting payments to patient accounts. Optimized administrative efficiency by making appointments for patients referred from other physicians, as well as acquiring essentixxxxxx referrxxxxxxs for patients to / from other physicians for seamless hexxxxxxthcare.


Sadler Clinic, Conroe, TX 2004 2008


Front Desk Supervisor

Led targeted decision-making within this high-volume clinic s front desk operations, including demonstrating txxxxxxent in training, mentoring, and managing a team of 100+ employees to handle xxxxxxl front desk and medicxxxxxx office responsibilities, as well as planning and prioritizing workflow and leading monthly staff meetings to boost success. Contributed sharp anxxxxxxyticxxxxxx abilities toward managing payroll and time cards. Built beneficixxxxxx physician relations.


Rienzi Clinic, Corinth, MS Rienzi, MS 1994 2002


Front Office Manager

Played a vitxxxxxx role in managing fast-paced front office operations, including handling xxxxxxl appointment setting and physician referrxxxxxxs, check-ins / check-outs, chart preparations, and co-pay and past-due amount collections. Recruited, trained, mentored, and managed a patient-focused team of 15 office associates. Expertly handled payroll and bank deposits, and accurately posted payments to patient accounts.


Technicxxxxxx Summary


Microsoft Office (Word, Excel, PowerPoint, Outlook) MEDITECH

Greenway EMR Centricity EMR Intuit QuickBooks TeleVox ASP


Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx







Hiring Agent Name

Company Name


City/State/Zip Code




I am exploring a new career opportunity within a chxxxxxxlenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.


To acquaint you with my background, I can offer proven txxxxxxents in Front Office / Administrative Management, Physician / Patient Relations, Account Management, Appointment Management / Referrxxxxxxs, Insurance Verifications / Co-Pays, Workers Compensation, Third-Party Claims, and Data / Reports Management. I am xxxxxxso experienced in xxxxxxl facets of Team Building, Training / Development, Scheduling, Workflow Prioritization, and Customer Service, and consistently achieve winning outcomes due to my superior skills in time management, conflict resolution, and attention-to-detail.


Currently, as a Front Office Associate with Medicxxxxxx Associates of the Shoxxxxxxs, I successfully lead patient-focused front office operations for this fast-paced medicxxxxxx practice, including accurately checking patients in / out, verifying medicxxxxxx insurance, and making patient appointments.


A sample of my achievements include:


  Expertly running daily TeleVox phone reports from an automated system.

  Accurately collecting co-pays and past-due amounts for posting to patient accounts.

  Proactively managing multiline telephones while demonstrating courteous communications.


As this is just an example of my abilities, please refer to my enclosed resume for additionxxxxxx front office support and leadership experience with diverse Texas- and Mississippi-based physician offices.


I am eager to discuss how my quxxxxxxifications uniquely match your current and future needs, and look forward to interviewing with you soon.






Yyyyyy x. yyyyyy


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