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Yyyyyy x. yyyyyy
4901 Saratoga Blvd., #625 │ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Relocating back to Virginia
Summary of Qualifications
Accomplished management leader with experience leading teams, increasing sales and improving operations.
Promoted to positions of greater responsibility for consistently exceeding performance objectives.
Outstanding background building relationships with key stakeholders by demonstrating excellent listening, verbal communication and interpersonal skills.
Impeccable ethics, judgment and stellar attention to detail skills in order to identify and resolve problems.
Solid ability to effectively prioritize and delegate as need to achieve performance objectives.
Proficient with Microsoft Word, Excel, Outlook, PowerPoint and SharePoint.
Professional Experience
T. Parker Host Feb. 2012-Present
Operations Manager Xxxxxx, XXXXXX (Apr. 2015-Present)
Manage vessel accounting and operations for an office grossing more than $1 million, including approving invoices and final disbursement of accounts.
Ensure the collection of port expenses and pursue outstanding balances.
Train boarding agents on all aspects of vessel agency and build relationships with customers.
Oversee compliance with U.S. Customs and Coast Guard regulations, including ensuring team members adhere to company processes and procedures.
Schedule multiple vendors and board vessels as needed.
Achievements:
Increased net profitability by 10% within the first 12 months
Recorded achieved zero
service failures during tenure.
Boarding Agent/Coal Operations Norfolk, VA (Feb. 2012-Apr. 2015)
Provided freight forwarding services and all documentation necessary for coal exports.
Communicated effectively by telephone and email with terminal representatives, local government authorities, ship captains and customers to ensure vessels had a safe and efficient port call.
Monitored the loading of coal onboard cargo ships for a variety of coal exporters.
Demonstrated strong attention to detail skills to initiate and track port expenses.
Boarded vessels upon arrival to collect necessary documentation.
Solitude Lake Management June 2008-Dec. 2012
Environmental Scientist/Business Development Virginia Beach, VA
Built and maintain positive relationships with clients and colleagues.
Educated prospective and existing clients about a variety of aquatic aeration systems.
Bid on potential projects, provided estimates and negotiated contracts.
Promoted services offering via multiple marketing strategies, including writing articles and via social media.
Installed, repaired and maintained aquatic aeration systems.
Helped to eradicate invasive species and maintain an ecological balance in lakes and ponds.
Education, Training and Certificates
MBA, College of William and Mary; earned Dec. 2013
BA, Environmental Science, with minors in Urban and Environmental Planning, University of Virginia; 2008
Completed Basic Principles of Chartering and Commercial Trade Transactions courses, Association of Ship Brokers & Agents
Yyyyyy x. yyyyyy
4901 Saratoga Blvd., #625 │ Xxxxxx,
XXXXXX xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Dear Hiring Manager:
I am relocating back to my native Virginia, so with this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).
As demonstrated in the accompanying resume, I am an accomplished management leader with experience leading teams, increasing sales and improving operations. During my career, I have been promoted to positions of greater responsibility for consistently exceeding performance objectives. I have an outstanding background building relationships with key stakeholders by demonstrating excellent listening, verbal communication and interpersonal skills. Additionally, I offer impeccable ethics, judgment and stellar attention to detail skills in order to identify and resolve problems, as well as a solid ability to effectively prioritize and delegate as need to achieve performance objectives.
I am currently an Operations Manager with T. Parker Host. In this role, I manage vessel accounting and operations for an office grossing more than $1 million, including approving invoices and final disbursement of accounts. I also
train boarding agents on all aspects of vessel agency and build relationships with customers. During my management tenure, I ve increased net profitability by 10% within 12 months and recorded achieved zero service failures. I started with the company as a Boarding Agent/Coal Operations in Norfolk, VA. Previously, I worked for
Solitude Lake Management as an Environmental Scientist/Business Development in Virginia Beach, VA.
I earned an MBA at the College of William and Mary and also hold a BA in Environmental Science, with minors in Urban and Environmental Planning, from the University of Virginia.
As your leader, you will find me relentlessly committed to exceeding your performance objectives. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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