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Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx ￨ (xxx-xxx-xxxx ￨ email@example.com
Employee-Centric Leader Who Offers Solutions-Focused Critical Thinking for Insightful HR Results
Human Resources Operations ￨ Employee Recruitment ￨ Training / Development
Policy Review / Optimization ￨ Change Management ￨ Organizational Development
Talent Management ￨ Employee Relations ￨ Continuity Planning ￨ Benefits / Compensation
Team Building ￨ Performance Management ￨ Strategic Planning ￨ Process Optimization
Program Design / Development ￨ Best Practices ￨ Resource Allocation ￨ Regulatory Compliance
Highly Accomplished M.S. in Human Resources Candidate who promotes synergistic staff recruitment, team building, mentoring / coaching, strategic HR development / execution, and process / procedure optimization to drive quality-focused HR standards and maximize a growing employer s success. Out-of-the-Box Thinker who maintains knowledge of industry trends to address workforce design, and who aligns awareness of cultural, economic, and social matters to deliver strategies to optimize performance. Bilingual Communicator (Spanish / English) who builds solid relationships with cross-geographical decision-makers, and who leads staff by example and with ethics and integrity.
Director of Human Resources ￨ Senior Human Resources Business Partner
Capitalize on the opportunity to lead all Human Resources initiatives, including collaborating with key leaders and liaising among client groups across manufacturing operations, quality management, facilities administration, IT, and global complaint management areas. Deliver strategic support concerning all compensation analysis, training / development, employee relations, and legal compliance needs. Ensure accurate interpretation, application, and support of company policies and practices. Direct wide-ranging HR functions, including leading all facets of internal investigations and assisting teams in resolving difficult employee relations issues to create mutually beneficial win-win scenarios.
Influenced growth-centric change by seizing new operations opportunities.
Continually defined strategic best practices to drive a dynamic talent agenda.
Developed business and organizational direction in collaboration with leaders.
Rapidly promoted in 2015 to Director of Human Resources and leader of HR Team.
Created, implemented, and managed HR-based strategies, programs, and key processes.
Led a 2017 global project to build up a Health & Digital Solutions organization in Barcelona.
Strategically steered results-generating program development and implementation while cohesively managing staffing services on assigned client sites. Optimized placement of staff in alignment with goals.
Continually improved service quality and prompt problem resolution.
Ensured proper quantity / quality of applicants across multiple client sites.
Accounts Receivable Associate
Contributed sharp analytical abilities toward coordinating and managing high-volume accounts receivable and outstanding invoices, along with accurately managing aging accounts receivable.
Proactively developed new methods to maximize collections results.
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Field Training Specialist
Recognized as a forward-thinking Subject Matter Expert (SME) for all software programs to consistently ensure maximum productivity and efficiency of employees while actively responding to key issues.
Led targeted team training on policies, procedures, and additional operational efforts.
Area Operations Manager
Spearheaded a top-performing team in meeting and / or exceeding daily objectives across 8 profit centers, including training, mentoring, and managing staff while promoting customer service excellence. Recommended, developed, and implemented new organizational structures and procedures.
Conceptualized, developed, and executed comprehensive staff training initiatives.
Established new structures and processes to increase profits, efficiency, and serviceability.
Maximized partnership initiatives by designing, developing and implementing comprehensive programs designed to maintain or improve service quality. Directed staffing services and supervision.
Ensured ongoing compliance with local, state, and federal staffing regulations.
Senior Personnel Supervisor
Drove business success by directing a service-oriented branch staff in achieving daily objectives, including recruiting and placing highly qualified employees in diverse tasks and assignments. Personally prescreened and interviewed applicants, and supervised employees on assignment.
Administered staff performance management, as well as objective salary increases.
Delivered resourceful coaching and counseling to assignment employees and customers.
Front Office Manager
Played a vital role in developing and implementing guest services-focused strategies to build substantial hospitality revenue via continued guest satisfaction, solid relationship-building, and key problem solving.
Quickly advanced from Assistant Director of Housekeeping and Manager-on Duty roles.
Master of Science in Human Resources (In Progress)
Bachelor of Arts in Business Administration (In Progress)
360 Debrief Expert
Certified in Internal Investigations The George Washington University
Professional in Human Resources (PHR) Society for Human Resource Management (SHRM)
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