Yyyyyy x. yyyyyy

Driven, focused, and knowledgeable Strategic Leader with 12+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, devising innovative cold-calling strategies, diffusing escalated customer service situations, and coaching/training new staff members. Highly adept in improving operational revenue in addition to maintaining strong communication with co-workers, staff, customers, and members of executive management.

Sales/Business Development Cold Calling Strategies Staff Training Contract Negotiation

Formal Sales Training CRM Systems Relationship Management Customer Retention

Process Improvement Oral/Written Communication Time Management Industry Networking

  Direct day to day sales and account management logistics within a fast-paced environment with a focus on identifying and contacting potential clients in regard to technology/computer software products

  Design and implement innovative sales/business development strategies, attend industry specific networking events, and manage the full-cycle sales process

  Utilize superior analytical abilities to forecast and manage a $5MM pipeline which has resulted in closing approximately $1.5M in sales annually ($147K largest single sale)

  Consistently exceeded sales metrics which has resulted in being awarded President s Club recognition

  Coordinated account management operations within a successful life insurance organization which included mining an automatic dialer to identify and qualify potential new clients

  Implemented innovative cold-calling strategies, identified and overcame client objections, and achieved a lead conversion rate of over 110%

  Consistently maintained an annual renewal rate of over 96%, diffused escalated customer service situations, and exceeded sales quotas each month of employment

  Promoted to Policy Review Team within 5 months of hire

  Oversaw sales and account management functions within a top life insurance broker which included dialing over 100 outbound calls daily and maintaining an average of 6.5 hours of daily talk time

  Generated customer applications for life insurance and achieved over a 70% approval rate, completed business loss forecasting and tracking analysis, and supported special projects

  Successfully maintained profitability during the AIG bailout which required building positive relationships with clients and maintaining high levels of client retention

  Awarded Top Knight Award due to exceeding 3,000 in force policy holders, promoted to Team Lead due to exceptional performance, and received several Agent of the Month awards

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and account management roles with experience in cold-calling up to 100 prospective clients per day, maintaining over 6 hours per day of client talk-time, and diffusing escalated client account situations.

In addition, I have strong experience in maintaining high levels of customer retention, attending industry networking events, and overcoming client objections.

Some of my key accomplishments include:

  Successfully managed a $5MM pipeline which resulted in closing approximately $1.5M in sales annually ($147K largest single sale)

  Awarded Top Knight Award due to exceeding 3,000 in force policy holders, promoted to Team Lead due to exceptional performance, and received several Agent of the Month awards

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy