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John Nakhai 0000 xxxxxx xxxx , xxxx , xxxxx 00000


Business Generalist


Operations ~ Administrative ~ Financial ~ Account Management ~ Client Services




  Recently graduated Magna cum Laude with Master of Business Administration; drive and ability to achieve goals along with strong work ethic illustrated by ongoing employment concurrent with successful academic pursuits

  Valuable practical experience in broad areas of business spanning operations, administrative, human resources, and financial through marketing, business development, sales, and customer service

  Strong analytical, performance evaluation and problem solving skills instrumental to developing and implementing enhanced processes and procedures for boosting results across operations, revenue production, profitability, and service levels

  Effectively define and execute targeted strategies for capturing new business, developing existing clients, diversifying/expanding revenue channels, and driving sales

  Strong communication, consultation and interpersonal relation skills instrumental to effectively interfacing with clients, senior management and staff; bi-lingual English and Farsi

  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)




MBA, Magna cum Laude, California State University-Channel Islands; 2016


BA, Business Administration, cum Laude, California State University-Fullerton; 2011


Academic Affiliations/Activities


Vice President/Treasurer/Fundraising Chairman/Member, Tau Kappa Epsilon

California Scholarship Federation

Phi Beta Delta International Honor Society

Persian Club


Employment Background


Account Manager/Administrator, Mali s Place Inc.-Camarillo, CA 2012-Present

  Effectively steer full-scope daily operations of geriatric care facilities and resident services

  Actively hire, train, coordinate, and supervise up to 8 staff; additionally manage payroll

  Successfully develop and execute targeted marketing initiatives to drive revenue growth

  Proficiently evaluate performance and define and implement enhanced processes to boost productivity, efficiency and profitability of operations while improving quality of resident services

  Consistently ensure compliance with industry regulatory standards; productively interface with licensing and regulatory agencies


Member Service Representative, Navy Federal Credit Union-Port Hueneme, CA 2011-2012

  Optimized revenue by generating new business, cross-selling/up-selling products and developing existing customers; effectively consulted with members on consumer, mortgage and equity loans along with lines of credit and credit cards to identify and capitalize on needs

  Proficiently reviewed and analyzed debt-to-income ratios and collateral values as well as evaluated and approved consumer loan applications

  Delivered world class service in promptly responding to, troubleshooting and resolving account issues as well as analyzing accounts to determine strategies for improving account maintenance

  Concurrently coached and mentored junior-level team members


Community Leadership


Participant/Fundraiser, Relay for Life

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