Accomplished sales and customer service leader with a consistent, proven track record of achievement.

         Increased sales 14% annually by consistently meeting or exceeding client service goals.

         Excellent listening, verbal communication and interpersonal skills to build relationships with clients, colleagues and vendors.

         Solid time management, attention to detail and organizational skills, including prioritizing tasks.

New Business Development Client Relations Problem Solving

Team Leadership/Supervision Staff Training Request for Quotations (RFQs)

Southern Electrical Equipment Charlotte, NC 2002-2017

Sales Supervisor (2002-2017)

         Built and grew relationships with customers, including identifying and resolving problems.

         Showcased strong people management skills while overseeing a team of three sales associates.

         Collaborated effectively with the CEO and CFO, as well as human resource and accounts receivable staff, including supplying the CEO and CFO with the backlog balance each week.

         Supported sales representatives across the U.S. in order to help achieve company revenue objectives.

         Analyzed Request for Quotations (RFQs) and processed quotations within 24 to 48 hours; collaborated with application engineering staff to fulfill special RFQs.

         Reviewed schedule shipments and orders entered.

         Requested schedule payments for all outstanding invoices.

         Processed bank deposits and scheduled commissions.

Achievements:

         Increased sales 14% annually by consistently meeting or exceeding client service goals.

Order Administrator (2000-2002)

         Trained new employees on the proper method and procedures to follow while administering orders.

         Entered all new orders in Access systems, and distributed acknowledgement within 24 hours.

         Approved freight invoices as well commission schedules for sales representatives.

         Managed invoices shipments, including sourcing freight carriers for each shipment.

Edgewood Components Edgewood, NY 1994-1999

Sales Supervisor

         Increased sales while directing the distribution of products and services to customers.

         Led a team of sales associates to maximize their individual potential and achieve sales objectives.