• Top Performer who makes decisions to reflect positively on business efficiency, corporate well-being, and employee satisfaction, including leading quality recruitment to encourage diversity, low turnover, and superior company loyalty, and designing policies in compliance with key state, federal, and company rules and regulations.
• Out-of-the-Box Thinker who maintains knowledge of industry trends to address workforce design, and aligns axxxxxxreness of cultural, economic, and social matters to deliver corporate strategies to maximize core performance.
• Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business decision-makers, human resources teams, cross-functional operational professionals, and customers; who excels in both autonomous and collaborative work environments; and who leads valuable staff by example and with integrity.

  Boosted productivity by planning and implementing a conversion to paperless documents.

  Ensured seamless processes by implementing a new telephone system and merchant services.

  Successfully developed and implemented a comprehensive new office manual and HIPAA handbook.

  Maximized compliance and team performance by implementing the handbook on a companywide scale.

  Personally supported the closing and selling of two businesses, and opened a new state-of-the-art facility.

Human Resources Manager ￨ Office Manager ￨ Accounting Assistant (2007 Present)

  Capitalize on the opportunity to lead forxxxxxxrd-thinking human resources, office, and accounting initiatives across two high-volume locations, including consistently monitoring work performance to ensure quality-focused results.

  Drive business growth by recruiting, interviewing, and hiring top-performing employees, including conducting orientations, processing new hire paperwork (e.g. I-9) and files, and facilitating targeted training / development.

  Coordinate and distribute benefits packages, including tactfully handling grievances, complaints, and inquiries.

  Expertly manage operational, equipment, and personnel budgets while monitoring deposits and disbursements, preparing vendor payments, handling accounts payable / receivable, and managing credit card accounts, as well as preparing monthly staff benefit worksheets, monthly health insurance allocation, daily bank deposits, and tax reports.

  Record daily activities or transactions in GL, along with reconciling subsidiary accounts and balances, researching discrepancies and processing adjustments, conducting reconciliations, analyzing discrepancies, and making corrections.

  Exhibit key experience in routinely preparing official documents, letters, financial arrangements, and treatment plans.

Administrative Assistant (2001 2007)

  Optimized administrative efficiency by performing key daily operations, including balancing daily deposits, handling unpaid insurance claims, and preparing insurance estimates and billings as the first contact in-person and via phones.

  Contributed experience in accurately performing data entry, composing correspondence, recording meeting minutes.

Bookkeeping Certificate (2016) National Association of Certified Public Bookkeepers

Dental Assisting Course (1998) Eton Technical Institute

Certificate Dental Assistant ￨ Certificate CPR / AED ￨ Certificate HIPAA ￨ Diploma East Grays Harbor Learning

Employee Onboarding ￨ Employee Recruitment ￨ Generation Gaps ￨ Measuring Results from Training

Managing Human Resources ￨ Business Succession Planning ￨ Developing a Lunch & Learn ￨ Hiring Strategies

Millennial Onboarding ￨ Talent Management ￨ Train the Trainer ￨ Workplace Diversity / Harassment / Violence

OSHA ￨ HIPAA Privacy & Security Compliance / Safety & Privacy Officer ￨ Cyber Risk ￨ QuickBooks 2013 ￨ Microsoft Excel

Business Training, American Association of Dental Office Managers (2010 ￨ 2011 ￨ 2014)

Comprehensive Periodontal Insurance Workshop, American Academy of Periodontology (2011)

Case Presentation Choreography Comprehensive Communications, David Schxxxxxxb, Ph.D. (2012)

Medical Benefits Comprehensive Course ￨ Medical Billing Course ￨ Medical CMS-1500 Forms, Dr. Olya Zahrebelny (2012)

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) ￨ Intuit QuickBooks ￨ Types 60+ WPM ￨ 10-Key Touch

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rexxxxxxrding career with your company and can offer experience in Human Resources Operations, Team Building, Training / Development, Talent Management Solutions, Policy Development, Staff Performance Evaluations, and Change Management. I am also well-versed in New Hire Orientations, Benefits Administration, I-9 Forms, Records Management, Financial Management, Accounting, OSHA, EEO / AA, and Regulatory Compliance.

To complement my background, please note that I attained a Bookkeeping Certificate, among other certificates, and completed rigorous training / development in Employee Onboarding, Business Succession Planning, Workplace Diversity, Train the Trainer, Millennial Onboarding, Cyber Risk, Workplace Harassment, and Developing a Lunch & Learn, to name a few.

Currently, as a Human Resources Manager / Office Manager for Cowlitz Periodontal Care & Implant Surgery, I expertly lead forxxxxxxrd-thinking human resources, office, and accounting initiatives for two high-volume offices, including consistently monitoring daily work performance to ensure quality-focused results in alignment with company goals. Within this role, I successfully recruit, interview, and hire top-performing employees, along with conducting new hire orientations, processing new hire paperwork (e.g. I-9) and files, and facilitating targeted training / development. Furthermore, I coordinate and distribute benefits packages, including tactfully handling grievances, complaints, and inquiries.

A sampling of my accomplishments include:

  Boosting productivity by planning and implementing a conversion to paperless documents.

  Ensuring seamless processes by implementing a new telephone system and merchant services.

  Successfully developing and implementing a comprehensive new office manual and HIPAA handbook.

  Maximizing compliance and team performance by implementing the handbook on a companywide scale.

  Personally supporting the closing and selling of two businesses, and opening a new state-of-the-art facility.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting OR Delete This Line ].

As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

I look forxxxxxxrd to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title of Position You Interviewed For ] position currently available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toxxxxxxrd achieving your goals.

As previously discussed, I am a performance-driven leader who offers experience in Human Resources Operations, Team Building, Training / Development, Talent Management Solutions, Policy Development, Staff Performance Evaluations, and Change Management, and can demonstrate talent in New Hire Orientations, Benefits Administration, I-9 Forms, Records Management, Financial Management, Accounting, OSHA, EEO / AA, and Regulatory Compliance. Please recall that I attained a Bookkeeping Certificate, among other certificates, and completed rigorous training / development in Employee Onboarding, Business Succession Planning, Workplace Diversity, Train the Trainer, Millennial Onboarding, Cyber Risk, Workplace Harassment, and Developing a Lunch & Learn, to name a few.

Throughout my career, I have excelled in progressive human resources, office management, and accounting roles for high-profile Cowlitz Periodontal Care & Implant Surgery. During this time, I successfully trained, mentored, and managed top-performing teams; developed cost-effective organizational processes and labor relations-driven initiatives; coordinated and managed all facets of benefits administration; resolved employee conflicts with tact and diplomacy; and continually built dynamic staff to promote a strong company brand that consistently delivers world-class services. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rexxxxxxrding [ Insert Job Title ] role within your company.

Should you have any additional questions, please feel free to contact me at your earliest convenience. I would like to extend my thanks once again for the enlightening interview, and look forxxxxxxrd to a positive response from you.

Sincerely,

Yyyyyy x. yyyyyy