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Tatiana
Simmons 0000 xxxxxx xxxx , xxxx , xxxxx 00000 SW 50th
St-Miramar, FL 33027
abc@xyz.com
Healthcare Administration Manager/Supervisor
Profile
Recently graduated Magna cum Laude with Bachelor in Health Services Administration; extensive studies in key areas of Healthcare Services Administration ranging from Leadership and Management, Program Planning and Evaluation, Systems and Policy, Issues and Trends, Quality Assurance, and Resource Management through Financial, Legislative/Legal and Ethical Issues, Regulatory Standards, Communications, Statistics, and Information Technology
Able to effectively interface and collaborate with multidisciplinary healthcare professionals, cross-functional teams and multicultural populations; dynamic communication, presentation, negotiation, and interpersonal relation skills developed over many years in client-focused, service-oriented insurance industry
Successful background in business development, marketing and customer service, with talent for defining and executing targeted strategies to drive growth, expand revenue streams and maximize competitive leveraging
Self-motivated professional equally effective in leadership, independent and collaborative roles, with continual focus on delivering quality service and producing results
Education
Bachelor in Health Service Administration Magna cum Laude; 2016
Florida International University-Miami, FL
Associate of Arts-Biology w/High Honors; 2013
Broward College-Ft. Lauderdale, FL
Professional Background
State Farm Insurance-Miramar, FL 2003-Present
Insurance Representative/Marketing Coordinator
Effectively consult with clients to define needs and develop and present customized quotes and sales presentations to drive high-volume revenue production
Consistently deliver world-class service in actively building productive relationships and following up with clients as well expertly responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing issues
Optimize revenue channels by targeting and generating new business, developing existing accounts, cross-selling/up-selling products and services, and cultivating lucrative networking relationships with business owners
Maximize market reach and penetration by creating and implementing
innovative marketing programs and advertising strategies
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