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Yyyyyy x. yyyyyy


77 Peachtree Place NE 303 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Revenue Cycle Healthcare Consultant

Hospital Executive│ Healthcare Consultant│ Project Management │ Breakthrough Results

Supervision | Strategic Planning & Implementation | Relationship Building| Confidentiality | Attention to Detail Orxxxxxxnization | Staff Leadership | Communication | Innovative thinking | Time Management | Value Creation


Confident, self-motivated professional possessing 25 years of expert-level background in the healthcare sector as it relates to the application of business consulting solutions. Server of more than 90 hospital clients in developing sales tactics that guarantee success. Skilled in driving strategic and operational plans to fruition for hospitals, academic medical centers and physician practices. Adept in crafting revenue cycle performance assessments to identify best practices, fiscal benefits and strategic recommendations for improvement. In search of a full-time opportunity in the healthcare revenue cycle arena that will allow for use of skills gleaned during consulting in a medium or large firm setting.


Professional Synopsis


Himformatics 2016 2017

Healthcare Revenue Cycle Consultant

  Delivered comprehensive revenue cycle subject matter expertise (SME) to numerous healthcare clients

  Led revenue cycle performance reviews for hospitals and health systems, including a large state-funded behavioral health orxxxxxxnization

  Skillfully Identified add-on sales opportunities for each client to help them boost revenue levels


Dell/Perot Systems 2008 2016

AVP Business Solutions/Business Consulting Managing Principal

  Acted in a Solution Architect capacity to drive sales

  Performed revenue cycle reviews for healthcare orxxxxxxnizations and Revenue Cycle Outsourcing (RCO) due diligence utilizing self-developed diagnostics tools

  Completed reviews and financial forecasts that yielded best practice opportunities for client hospitals; forecasted to generate a 4-8% increase in annual cash on average when implemented

  Used results from revenue cycle reviews to develop a basis for proposing optimal strategic sales solutions for new clients, including full- and partial-revenue cycle outsourcing, as well as add-on solutions for existing clients

  Enxxxxxxged actively as a Project Manager for several ICD-10 Readiness Assessments and ICD-10 Implementation Services for Dell s Healthcare Consulting practice

  Also delivered project management for system go-live support


ACS Healthcare Solutions 2006 2007

Sr. Manager/Director Revenue Cycle Practice

  Devised useful lead generation, best practices evaluation and benefits estimate tools, as well as other methodologies used by team members and the sales force

  Diligently worked as a senior member of the Revenue Cycle Practice Leadership team in handling lead generation, sales, enxxxxxxgement management and consultant supervision duties

  Generated 21 revenue cycle enxxxxxxgements as a result of the above-listed actions

  Supervised over 35 Consultants in the practice and a budget of approximately $8M after all management changes were finalized


Yyyyyy x. yyyyyy





First Consulting Group 1999 2005

Director Revenue Cycle Practice

  Spearheaded daily practice management including oversight of over 25 Consultants and a total budget of approximately $6M

  Drove sales development, scope definition, proposal pricing and timing, client presentations, as well as delivery of services and quality assurance of work provided by staff

  Participated actively in selling and other business development activities

  Enxxxxxxged as a Speaker at conferences, conducted national webcasts on data quality, as well as developed an online assessment tool used for marketing and qualifying client opportunities

  Served as a key participant within a business process outsourcing (BPO) team, centered on developing a start-up BPO operation for the firm

  Project-managed the implementation of EPIC ADT for a large acute care system in the northeast; developed detailed project plan for system implementation, which also included process improvement steps

  Assessed front-end opportunities for a large urban academic medical center; focused on patient access and HIM in conjunction with a Meditech upgrade

  Projected up to $3M in net revenue improvement gleaned from data quality and AR advances

  Performed an inclusive front-end analysis followed by employment of suggestions for a five-hospital IDN in Northern Virginia, after 1.5 years from implementation efforts as of July 2002

  Analyses included up-front collections from $1M to $11M annually, a 50% reduction in front-end denials and a 60% reduction in bad debt

  Led Patient Accounts to experience a 30% reduction in cost to collect and decrease Customer Service billing complaints and concerns

  Commenced work with Group as a Senior Manager and went on to swiftly earn a promotion to serve as its Director of the Revenue Cycle Practice


Additional Experience


Senior Manager, Business Consulting, Arthur Andersen, LLP, 1995 1999

Vice President, Cleveland Memorial Hospital, 1991 1994

Management Engineer/Consultant, SunHealth, Inc. (currently Premier), 1986 1991


Education & Credentials


Master of Health Administration, University of South Carolina

Bachelor of Science, Biology and Chemistry, West Virginia Wesleyan College

Certified, Healthcare Access Manager (CHAM)

Fellow, American College of Healthcare Executives (FACHE)




Member, National Association of Healthcare Access Management

Member, Healthcare Financial Management Association


List of Presentations and Publications available upon request





Yyyyyy x. yyyyyy


77 Peachtree Place NE 303 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 19, 2018


Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any senior-level role years of proven Revenue Cycle Consultant experience in the Healthcare industry. I am a hardworking, seasoned professional with 25 years of expert experience, including my work as a Consultant and in working as a member of numerous firms.

  Over the course of my career, I have grown and expanded my levels of expertise as it relates to Project Management, Results Generation, Strategic Planning, Relationship Management and Staff Supervision, among others.


  My experiences thus far have also sharpened and refined my interpersonal communication, presentation, public speaking and cross-functional teamwork aptitudes, as well as my ability to connect positively with clients and stakeholders at all levels.


  As a professional, I excel under pressure in fast-paced, demanding work environments. I work well as both an independent contributor and active team member to contribute to complete orxxxxxxnizational success.


  In any position I take on as my career advances, I aim to achieve the utmost in both client and orxxxxxxnizational satisfaction. My background is complemented by an M.H.A. and a B.S. in Biology and Chemistry. I am also Certified as a Healthcare Access Manager (CHAM) and serve as a Fellow with the American College of Healthcare Executives (FACHE).


  Furthermore, I am involved in professional orxxxxxxnizations to stay relevant, as well as keep myself informed of emerging trends and practices. I m often asked to be a Speaker at conferences and deliver webcasts due to my subject matter expertise.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your orxxxxxxnization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume

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