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Yyyyyy x. yyyyyy
xxxxxx Northrop | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Business Professional
Quality Assurance | Customer Service | Interpersonal Communication | Time Management | Organization
Payments & Bank Deposits | Proofreading | Keyboarding | Xxxxxxcrosoft Office | Email | Internet
Focused, dynaxxxxxxc and energetic professional with a strong educational background rooted in accounting. Seek to utilize expertise in solving problems and making sound decisions. Producer of accurate work within tight deadlines, including the aptitude to manage multiple assignments. Possess computer acumen, including the ability to swiftly learn specific software and database applications. Highly efficient in exceeding deadlines. Handle confidential information with the utmost in integrity. Listen to and resolve customer issues independently but thrive in a team setting as well. Presently in search of a position as an entry-level Accounting Clerk.
Professional Synopsis
ZeroChaos | ValuTrak Team Member, AT&T Advertising Solutions 2012
Gained and processed call tracking phone contacts and Uniform Resource Locator for Yellow Page advertisements via the use of vendor sites
Operated office equipment and database systems; maintained all programs and items as needed
Worked diligently each day to complete time-sensitive orders with detail and precision
Served as an effective intermediary between customers, vendors and AT&T/YP Holdings departments
Matched purchase orders with corresponding invoices and recorded data that resulted from each pairing
Quality Analyst, AT&T Advertising Solutions 2003 2012
Proofread, entered and ran daily data reports for review by colleagues and supervisors
Sorted, scanned and indexed documents into a Document Imaging System for safekeeping purposes
Collaborated as a member of the AMDOC (IT Company) Team to create software that allowed for AT&T personnel to perform their jobs with ease and accuracy, so as to bolster Yellow Pages revenue
Facilitated staff training for AT&T employees to educate each on the new Common Suites System(CSS) and Pay Per Call (PPC) Program; monitored their progress closely post-training as well
Proved crucial in the development of job duties and workflow management
Assessed files and other documentation to procure content used to reply to requests subxxxxxxtted by management or customers; transxxxxxxtted all information obtained through investigatory processes
Meijer | Cashier/Service Coordinator 1995 2004
Warmly welcomed customers in friendly manner and assisted them with the utmost in efficiency
Accurately handled payment transactions via cash, checks and credit cards
Assigned daily tasks to Cashiers and Baggers including break and lunch periods
Trained new Cashiers on pertinent guidelines, procedures and position-specific best practices
Skillfully handled customer inquiries and diffused customer concerns as each arose in a personalized manner
Education & Credentials
Associate of Applied Science, Accounting, Schoolcraft College (2017)
Certificate, Accounting for Small Business Skills, Schoolcraft College (2017)
Relevant Courses
Principles of Accounting, Spreadsheet App/Excel, Communication, Cost Accounting, Business Mathematics, Human Relations, Federal and Xxxxxx Taxation, Business Law, Software Application,
QuickBooks, Business English, Payroll Accounting
Yyyyyy x. yyyyyy
xxxxxx Northrop | Xxxxxx, Xxxxxx xxxxxx xxx-xxx-xxxx | abc@xyz.com
March 19, 2018
Contact Name
Company Name
Address
City/State/Zip Code
Dear _____________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, my background should translate to dynaxxxxxxc results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.
Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.
Sincerely,
Yyyyyy x. yyyyyy
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