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Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx Robert



Dedicated Fire Services / Emergency Services Professional with 20+ years experience; well prepared to excel as Director of Public Safety

Emergency Medical Services Crisis Preparedness & Management

Agency Collaboration Training & Development Community & Media Relations



Offer exceptional academic credentials, substantial professional training, and progressive management experience. Proven track record in expertly directing operations spanning budget administration, quality assurance, personnel leadership, continuous improvement, project coordination, and policy/procedure development. Extremely well-versed in disaster preparedness, response and recovery, public safety, infection control, crisis management, and emergency medical services. Significant managerial skills include supervision, direction, training, mentoring, and team leadership during adverse situations.


Selected Achievements:


         Overhauled cardiac arrest management protocol to improve resuscitation success rates by 200%.

         Championed efforts to increase transport billing revenue by 10%, vital to achieving fiscal goals.

         Revamped outdated Boat Operator training program to include modernized mechanical issues section.

         Served on Baltimore Regional Incident Management Team as liaison and member of leadership team.

         Proactively devised and launched Advanced Life Support competency and improvement program.

         Pioneered first multi-agency multi-jurisdictional public CPR training event for City of Annapolis.

         Instituted new procedure for cardiac catheterization lab patients to expedite intervention times by 90%.

         Conceived, designed, and deployed robust quality assurance program which resulted in considerable improvements to safety, cost control, and efficiency.

         Instructed paramedic recertification course to rectify weaknesses identified through data analysis.


Professional Experience


Annapolis Fire Department, 1996 - Present

Captain (2010 -Present)

         Spearhead full-scope operations including station maintenance, fire safety inspections, vehicle maintenance, training, staff leadership, reporting, budget administration, and quality assurance.

         Foster, nurture, and maintain cohesive relationship with Eastport Volunteer Fire Department.

         Direct, mentor, and supervise seven personnel operating two paramedic units, engine company, ladder truck and fireboat, as well as six lieutenants on opposing shifts.

         Serve as integral member of Opioid Intervention Team and Critical Incident Management Team.

         Previously commanded EMS division comprising four lieutenants and 40 paramedics.

         Monitor and maintain medical certifications of approximately 50 paramedics and 70 EMTs.

         Develop, implement, and enforce policies and procedures to standardize and streamline EMS functions.

         Methodically formulate annual incident action plan for City of Annapolis Fourth of July events.


Lieutenant (2007 - 2010)

         Charged with directing all facets of recruitment operations and infection control compliance, served on Safety committee and Accident and Injury review board, and functioned as tactical medic for Annapolis Police Department Special Operations Team.


Continued ►



Yyyyyy x. yyyyyy Page 2 of 2


Firefighter First Class (2005 - 2007)

         Optimized infection control performance by successfully designing, implementing, and maintaining AFD infection control policies as well as creating associated section of Fire Department s manual.


Additional Experience:


Corpsman, Petty Officer 2nd Class, United States Navy Reserve, Bethesda, Maryland, 1998 to 2006

Critical Care Paramedic, University of Maryland Hospital, Baltimore, Maryland, 1993 to 1999




Executive Fire Officer, National Fire Academy, Emmitsburg, MD (expected completion 2019)

MS, Management & Public Safety Leadership, Johns Hopkins University, Baltimore, MD, 2009

Law and Policy Graduate Course, Emergency Health Services, University of MD Baltimore County, MD, 2003

BS, Emergency Health Services, University of Maryland Baltimore County, MD, 1994




Executive Development, National Fire Academy (2015)

Designed Firefighter Competency Program (2015)

National Fire Service Staff and Command Course, Maryland Fire Rescue Institute (2015)

Command and Control at Natural and Man-Made Disasters, National Fire Academy (2014)

Fire Department Safety Officer (2012)

Designed MFRI High Performance CPR program (2012)

Resuscitation Academy (2011)

Public Information Officer, Maryland Emergency Management Agency (2011)

Baltimore City Preakness Incident Command Drill (2011)

Vigilant Guard (2010)

National Tactical Officer s Association Conference (2011)

Basic Disaster Life Support (2011)

Quality Assurance Officer (2010), Maryland Institute for Emergency Medical Services Systems




Hazardous Materials Incident Commander Fire Officer IV

Safety Officer for Hazardous Materials Safety Officer for Technical Rescue

Health and Safety Officer Fire Apparatus Driver Operator

Fire Inspector I Rescue Technician Vehicle and Machinery

Hazardous Materials Technician Fire Service Instructor III

American Heart Association CPR Instructor Trainer Advanced Cardiac Life Support Instructor

National Registry EMT Paramedic Pediatric Advanced Life Support Instructor


Community Involvement


Member, Samaritan s Purse: responded to Corpus Christi after Hurricane Harvey (2017)

Member, Downtown Hope: assisted with Annapolis mission project serving local community (2016)

Member, Local & International Food & Nutrition Programs (2015 present)

Boy Scout Leader (2009 present)



Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx Robert


















Please accept this letter and accompanying resume in application for the (INSERT TARGET POSITION) opportunity with (INSERT CITY OR ORGANIZATION). In advance, thank you for your time and consideration.


As demonstrated, I bring to you an extensive background in public safety, significant experience as a paramedic and firefighter, and strong talents in Emergency Medical Services (EMS) management. My Master s degree in Public Safety Leadership as well as 22 years of experience with the Annapolis Fire Department will allow me to seamlessly transition into this role and garner immediate results. For the past eight years I have served as Captain of the Annapolis Fire Department where I presently hold full accountability for the complete spectrum of daily operations, from staffing and training, to policy development and community relations. To complement these qualifications, I offer polished communication, crisis management, strategic planning, and budget administration skills which are paramount in ensuring and enforcing public safety.

As a proactive contributor to (INSERT NAME OF ORGANIZATION), you will find me to be a stellar leader committed to supporting you in achieving your objectives through superior performance, reliability, and outstanding experience. I am confident that I am the perfect candidate for this role and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy


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