Office Management ~ Administrative Operations ~ Business Support

  Performance-driven professional offering comprehensive experience in office management and business operations spanning administrative, financial and account/customer servicing through sales, order fulfillment, inventory control, and purchasing

  Expertise in strategically managing workflow and multiple simultaneous projects to maximize productivity and efficiency, optimize use of time and resources, meet critical deadlines, and achieve operational goals

  Proficient in invoicing, accounts payable, accounts receivable, and reconciliations

  Effective communication and interpersonal skills vital to productively interfacing with clients, suppliers, senior management, and staff; Bachelor of Arts in Communications

  Technology savvy, with solid skills in MS Office Suite (Word, Excel, Outlook) and Adobe Illustrator as well as Sage 50 and Peachtree accounting software

  Self motivated, strong work ethic and high level of professional integrity; equally effective in independent and collaborative teamwork roles

Office Manager/Account Manager, Custom Creations 1998 - Present

  Steer operations for advertising specialty company, with responsibilities spanning customer service, sales and order fulfillment through administrative and financial

  Drive sales cycle from conducting initial consult, sending samples and providing competitive quotes through processing orders and ensuring timely shipment using UPS and FedEx shipping software; provide ongoing customer/account servicing and support, including troubleshooting and resolving issues to ensure satisfaction

  Proficiently manage invoicing, accounts receivable, accounts payable, reconciliations, and general bookkeeping

  Strategically control inventory and submit purchase orders to maintain optimal stock levels; effectively maintain and update all items on company website

Account Executive, Comp USA 1997 - 1998

  Successfully sold computers and accessories to deliver solid revenue production; maximized sales by cold calling to generate new business and build client base while concurrently developing and maintaining existing accounts

Catering/Sales Assistant, The Westin Hotels & Sheridan Hotels 1995 - 1997

  Collaborated with Sales Associates in booking catering events; developed and produced detailed documentation/materials instrumental to ensuring successful events

BA, Communications, Rhode Island College; 1995