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Personable leader with a work history of earning promoting to positions of greater responsibility for consistently exceeding job performance goals at JPMorgan Chase and Wells Fargo.
Experience ensuring compliance with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws.
Stellar people skills, including leading and training a team of associates to maximize their potential and excel.
Outstanding judgment and stellar listening, verbal communication and interpersonal skills.
Stellar time management skills; currently self-funding most of college education while also working full-time.
Proficient Microsoft Office Suite.
JPMorgan Chase Atlanta, GA Dec. 2013-Present
Business/Manager on Duty/Assistant Manager Midtown location (Dec. 2014-Present)
Reporting to the Branch Manager, lead up to six personnel simultaneously in a high-volume retail setting.
Build and grow rapport and communication with customers and colleagues to achieve performance goals.
Manage all daily operations in the absence of the Branch Manager, including new business development.
Train, mentor and coach team members on best practices of customer communications and performance.
Assist the Branch Manager with interviewing candidates and hiring, disciplining or terminating employees.
Leverage expertise with the BSA and AML laws to monitor suspicious activity.
Analyze currency transaction reports (CTRs) and Suspicious Activity Referral (SAR) reports.
Verify checks and overseeing accounts to detect potential fraudulent activity and report to the corporate office.
Ensure compliance with operations, security and audit policies and procedures.
Comply with disclosure requirements, regulations and consumer privacy policies.
Manage bank controls such as master keys and key code systems.
Processes court documents, including garnishments, subpoenas and levies.
Rank No. 4 in the Metro Atlanta District for opening new accounts and loans.
Business Banker (May 2014-Dec. 2014)
Promoted to support small business owners with opening accounts as well as loans up to $70,000.
Personal Banker (Dec. 2013-Dec. 2014)
Assisted customers with home or automobile loans, as well as signing up for new bank credit cards.
Wells Fargo Atlanta, GA Feb. 2012-Dec. 2013
Lead Teller South Atlanta/Cascade location (May 2012-Dec. 2013)
Managed up to eight tellers in a high-volume environment and also worked closely with other lead tellers to train and coach junior associates.
Teller (Feb. 2012-May 2012)
Began career as a Teller and was quickly promoted to Lead Teller for exceptional leadership and performance.
Bachelor of Business, Finance, Morehouse College Atlanta, GA; expected Dec. 2017 (3.0 GPA)
Self-funding the vast majority of college education while also working full-time.
Associate of Arts (AA), Business Management, Broward College Davie, FL; earned May 2012 (3.0 GPA)
Boys Scouts of America; Sept. 2012-Present
> Member, 100 Black Men of Atlanta; Sept. 2012-Present
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