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Project management leader with a consistent, proven track record of exceeding performance objectives.
Performed in Business Analyst, Project and Program Manager roles simultaneously, helping a variety of organizations, from large corporations to small and medium-sized businesses.
Spearheaded major enterprise-wide information technology system initiatives.
Expert knowledge of project management methodologies and tools, including Agile, Iterative, Scrum and Waterfall and applying PMI: PMBOK and IIBA: BABOK to leverage SDLC and service management models.
Exceptional listening, verbal communication and interpersonal skills to build and grow relationships with executives and leaders across multiple departments, as well as vendors.
Impeccable judgment and stellar organizational and attention to detail skills in order to achieve job goals.
Adaptable, versatile and flexible to prioritize effectively and proactively resolve problems in real time.
Proficient with Microsoft Office Suite, Project and SharePoint.
> Risk Management > Process Improvement > Roadmapping
> Team Leadership/Training > Interviewing & Hiring > Financial Modeling
> Procurement > Change Management > Database Configuration
> Vendor Relations > RFI Analysis > RFP Process
> Contract Negotiations > Partner Development > Problem Solving
Senior Project Manager/Business Analyst, F.A Davis Publishing Co. Philadelphia PA 2013-Present
Worked closely with executives and personnel across all levels of the organization to transition the company to a successful digital publishing model.
Contributed to forming the core team of business owners to drive requirements.
Designed high-level enterprise solutions architecture to support full editorial and production lifecycle, integrated with ERP Finance CRM and a new Content Management System.
Delivered measurable process improvements for editorial development and product production after implementing the Censhare Content Management System.
Implemented release management processes and SDLC for internal software development.
Consultant, Research Pharmaceutical Services (RPS) Fort Washington, PA Jan. 2013-Dec. 2013
Served as Senior Project Manager and worked closely with executives to improve business processes and standardize ERP clinical trial project management, resources and financial management processes.
Led strategic business analysis, developed solutions and implemented roadmaps.
Managed a Great Plains Business Intelligence Application Development Project to globally integrate with both finance and HRIS systems.
Qualified EPM vendors and handled the RFP process.
Consultant, Elsevier Sciences Clinical Decision Support Philadelphia, PA Apr. 2012-Dec. 2012
Led development of a new proprietary software product to deliver Order Set Authoring Workflow and Clinical Content Management tools for the healthcare industry.
Managed 20 software developers, business analysts, quality assurance and user experience (UX) designers.
Implemented and adapted an Iterative/Agile software delivery methodology to achieve rapid time-to-market requirements of the project.
Leveraged Rally s Agile Application Lifecycle Management System to introduce User Scenario Testing for business requirements traceability and User Acceptance Testing.
Consultant, RPS Fort Washington, PA Sept. 2011-Mar. 2012
Hired by the CIO to lead Business Process Analysis to determine systems and process requirements for an Enterprise Project Management System to support clinical trials services delivery for global operations.
Praised for leading project and building relationships with key stakeholders in Europe and Asia.
Led pilot demonstrations to qualify vendors and handled the RFP process.
Conducted Make versus Buy analysis, EPM vendor qualifications and selection process.
Project Manager/Consultant, Dow Jones: Factiva Princeton, NJ Sept. 2010-Sept. 2011
Helped implement a news media Content Management ecommerce system.
Led Strategic Roadmap Program for core product content acquisition; source processing XML; metadata tagging; content management tools; search engine; and archive applications for the Factiva platform.
Spearheaded adoption and implementation of program, project and change control management processes for use in the Content Management Program.
Created templates in Microsoft Project to support lifecycle methodologies for Content Management Program.
Project Manager/Consultant, Iron Mountain Collegeville, PA Mar. 2010-Sept. 2010
Leveraged Agile and iterative enhancement tools to improve records center management.
Achieved objectives despite schedule and budgetary constraints, including working with the Offshore Team.
Led a Transformation Program to convert existing enterprise applications to Service-Oriented Architecture.
Handled Agile Project Management, SDLC implementation and backlog analysis.
Project Management Office (PMO) Director, CBS Corp. New York, NY Mar. 2006-Nov. 2009
Created the PMO for the Information Systems and Technology Division, supporting multiple business units.
Minimized operating costs of IBM Rational Portfolio Management (RPM) Enterprise Project Portfolio Management System and extended its useful life during a reduced capital and operating expense environment.
Saved $2 million in operating costs, eliminating redundant disparate servers and support staff.
Revamped a $35 million Intellectual Property Management Program and saved money after reducing the role of outside consultants while simultaneously improving the visibility of project performance.
Generated additional cost savings while supporting on-going capital and operating cost reductions.
Project/Program Manager, GSI Commerce (now Ebay enterprise) King of Prussia, PA 2003-2006
Led a team assigned to multiple programs for major platform technology improvements, finance, product roadmap and major partner ecommerce business launches.
Spearheaded implementation of fully-outsourced ecommerce businesses for major retail clients such as Aeropostale; a major home goods retailer; and Major League Baseball (shop.mlb.com).
Developed best practices methodologies for project management staff for business analysis, QA defect root cause analysis and configuration management.
Leveraged Agile SDLC methodologies and oversaw requirements analysis, project plan development and QA.
Project/Program Manager, InsureHiTech Princeton, NJ 1999-2003
Leveraged Agile SDLC to develop a proprietary ecommerce commercial insurance workflow platform for multiple carriers with full-cycle, XML agency management rating/underwriting integration.
Contributed to securing $10 million in A round funding from JPMorgan Corsair Fund within first six months.
Collaborated with major insurance carriers such as AIG, Chubb, St. Paul, Kemper and Atlantic Mutual.
Part of team recognized by New Jersey Technology Council as Early Stage Company of the Year Award.
Earned ACORD XML Business Process Redesign Award and XML Implementation Champions Award.
Bachelor of Science (BS), Architecture, Pennsylvania State University
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