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xxx-xxx-xxxx abc@xyz.com
Summary of Qualifications
IT and Applications Development Resource Manager with a proven record of outstanding leadership skills.
Gained the trust, confidence and respect of key stakeholders by building rapport and training team members on best practices of operations.
Excellent oral presentation skills to educate clients or colleagues on best practices of daily operations, or how to use specific products and services.
Chosen by upper management to spearhead major projects that have generated a significant Return on Investment (ROI), including leading major training initiatives.
Professional Experience
IT Project Manager/Senior
Specialist, Wal-Mart Bentonville, AR
2011-Present
Lead application development and data analysis projects, including using array of legacy systems.
Build software that creates campaign information to entice customers to purchase products.
Demonstrate solid leadership skills while managing a scaled Agile/big data project with six Scrum teams.
Showcase strong management skills while leading a number of different large projects while adhering to the Information Systems Development Life Cycle (ISDLC).
Currently working on a project that will allow to the company to publish 90% of products on its web site.
Achievements:
Led a 40,000-hour scaled agile (Enterprise agile) project that generated an ROI of $100 million, which consisted of two scrum teams for one of the cornerstone application systems at the company, helping determine when stores should receive certain products, and assisting with opening new stores.
Built training materials and classroom curriculum to on-board new project management associates.
Educated key stakeholders about Agile methodology as a member of the Agile Champions Group.
Showcased strong oral presentation skills while addressing the status of projects, including any changes or issues, including to managers, customers and suppliers.
Achieved a $30 million ROI after rewriting a major deliverable on new a platform within just six weeks.
Associate Project Manager, United Lex Overland Park, KS 2010-2011
Played an integral role generating revenue in new areas by developing software applications for clients.
Supported the Project Manager with documenting and tracking all aspects of the eDiscovery lifecycle, including Early Case Assessment; Forensic Collections; ESI Processing; ASP Hosting; Document Review and Production; and Data Archival and Storage.
Displayed stellar leadership skills while conducting training in virtual classrooms for a variety of clients.
Created training manuals for newly-hired employees to ensure they had the confidence to perform tasks.
Gathered and documented requirements to launch projects for customers.
Administered an Oracle based system known as Relativity.
Adjunct Instructor, University of Mary Kansas City, MO 2006-2011
Taught Masters Degree level courses, Information Systems for Managers and Marketing Management
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Professional Experience (continued)
ERP Project Manager & Database Administrator, Consolidated Technology Kansas City, MO 2007-2010
Led and delivered Enterprise Resource Planning (ERP) projects for multiple large clients, including developing and supporting custom programs to interface with ERP systems and also training clientele.
Created custom reports using different database reporting tools, and designed and implemented remote, off-site data backup procedures.
ERP Project Manager/Trainer (started as Computer Programmer), DeLaval Inc. Kansas City, MO 1999-2007
Completed an ERP project 17% below budget that generated a $150,000 ROI, and separately, saved $10,000 annually by enhancing price-book distributions electronically.
Reduced additional costs and prevented legal disputes after developing a logic-driven, quoting application tool that ensured accurate price quotes.
Led an ERP project that converted 44,000 part numbers into one centralized system.
Chosen to lead IT presentations at industry conferences as well as coach team members, including trainers, in the U.S., Canada and Sweden about network platforms; ordering systems; and sales tools.
Pioneered a 250-page book, the company s first software instructional manual for users, which was translated into 36 different languages.
Network Administrator, Mattco & Associates Kansas City, MO 1996-1998
Spearheaded development and implementation of the company s first computer network.
Designed a database and an application to track shipments and vehicles.
Technical Skills
Software: Microsoft Office and Access; AutoCAD; Crystal Reports; MAS 90 and 200, Clarity; and HPQC.
Operating Systems: Windows Vista, 3X-XP and 10; Mac OS-X; DOS; Linux; and UNIX.
Programming: Visual Basic; VB.Net; Cobol; Pascal; C; and SQL.
Networking: LAN and TCP/IP.
Database: Oracle/Relativity.
Education, Training and Certificates
Master of Science (MS), Management Information Resources, Central Michigan University
Bachelor of Science (BS), Management and Computer Information Systems, Park University
ITIL Foundation Certified
Practical Project Steering Certified
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