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- Dynamic Leader who offers a background in Global Logistics, Import / Export, Account Management, Supply Chain Management, U.S. Custom Compliance, Inventory Management, and Auditing, and exhibits an ability to see the big picture within evolving international air / ocean transportation, warehousing, and distribution markets.
- Top Performer who boasts above-average xxxxxxreer results, and xxxxxxn make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to achieve a signifixxxxxxnt competitive advantage.
- Ambitious Self-Starter who has previously worked offsite for a client generating $70 million annually (Gap, Inc.).
- Excellent Communixxxxxxtor who builds synergistic relationships with domestic / international C-level executives, business teams, vendors / xxxxxxrriers, and clients, and contributes talent as a premier account representative for high-profile customers (e.g. Tesla USA, GM, Leprino Foods, XxxxxxreFusion, Heinz, Costco, and Harley-Davidson).
Export Premier Accounts Representative ￨ Equipment Specialist
Xxxxxxpitalized on the opportunity to handle procurement of logistics services from large-sxxxxxxle trucking xxxxxxrriers, including setting up transport orders and costing for all door moves into Lara, as well as development and maintaining lucrative contracts with vendors and xxxxxxrriers and liaising with pricing teams on rates items and xxxxxxrriers.
Proactively communixxxxxxted to schedule pick up delivery appointments with warehouse, terminals, and customers; handled equipment department releases and empty container returns; and tracked IPI shipments via rail services.
Managed high-volume inventory reports; cleaned up EDI error messages, validated, approved, and processed equipment invoices; validated truckers with UIIA and system setup; and provided vessel lift requirements to planners.
Delivered maintenance and repairs estimates and invoiced approvals via Adhoc, and handled extensive reporting, metrics, status reporting, and promoting USL products while assisting with all accounts payable and receivable.
Export Air ￨ Ocean Agent
Strategixxxxxxlly steered development of freight orders and accurately xxxxxxlculated freight charges to meet key goals.
Handled all documentation, sent pre-alert / arrival notifixxxxxxtions, traced shipments, and sent delivery orders.
Efficiently filed OBL and additional relevant documents into respective files to optimize productivity.
Utilized broad scope of industry knowledge toward proactively meeting with 36+ multinational oil companies seeking oil throughout the Philippines on land and offshore, including entertaining key officers for contract signing.
Conducted surveys to explore oil and gas, handled all equipment purchasing, and performing key customer service.
Supported general manager in completing special projects and facilitating all necessary reporting or presentations.
Customs Compliance Analyst (2005)
Spearheaded comprehensive auditing of U.S. Customs declarations of a major retailer, including focusing on duty drawback opportunities and classifixxxxxxtion / quota compliance while emphasizing import processes and documents.
Expertly filed wide-ranging amendments directly with U.S. Customs officials on behalf of a diverse customer base.
Performed as an on-site representative at major customers throughout the Philippines to build strong relationships.
Ocean Operations Analyst (2002 2004)
Maximized bottom-line performance by managing foward-thinking global ocean operations for elite accounts as an on-site representative of UPS-SCS, including performing daily reporting and monitoring exceptions throughout a large-sxxxxxxle global ocean network with emphasis on Asia origins and Long Beach discharges to achieve objectives.
Coordinated efforts with customer sourcing, logistics, and compliance departments to develop strategies in dynamic ocean freight business, including lockouts, storms, and resource shortages, and handling regular reporting.
Liaised among domestic and international operational teams to ensure UPS-SCS exceeded customer expectations.
Ensured seamless core processes by monitoring effectiveness of domestic warehousing and distribution services.
Customs Service Specialist (2002 2004)
Demonstrated high-quality customer service by reporting daily and weekly performance directly to the customer, including serving as a primary point-of-contact for customer service requests and prompt resolution of issues.
Ensured timely delivery of products while coordinating efforts with operational teams and cross-functional staff.
Air Export Specialist (1999 2000)
Led targeted decision-making across high-volume air export processes at the shipment level, including handling all facets of order receipt management, document development, airline booking, and confirmation of key deliveries.
Contributed sharp analytixxxxxxl abilities toward managing and monitoring multiple accounts with regard to distribution, storage, and inventory, including accurately invoicing and handling all reporting in Excel and Access.
Order Management Specialist
Played a vital role in preparing high-volume orders on seasonal flow, including monitoring effectiveness of seasonal flow planning, as well as cohesively working with vendors to ensure compliance with shipping initiatives.
Bachelor of Science in Business Administration (International Studies)
Import / Export Training ￨ Customer Service Training ￨ Master Scheduling Course
Fundamentals of Operational Management Course ￨ Trade Compliance ￨ Classifixxxxxxtion
Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft Access ￨ HS Codes Classifixxxxxxtion
International Trade Documents Preparation ￨ Dangerous Goods Handling ￨ Multi-Modal Freight Xxxxxxlculations
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