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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 20+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, increasing operational revenue, diffusing escalated customer service situations, and managing lead generation activities. Highly adept in improving operational revenue in addition to maintaining strong communication with others.
Key Competencies
Sales/Business Development Territory Management Staff Training Contract Negotiation
Cost Reduction Client Presentations Relationship Management Customer Retention
Process Improvement Oral/Written Communication Door to Door/Event Sales
Professional Experience
Time Warner Cable/Spectrum July 2010-Present
Manager, Sales-Spectrum Community Solutions (2015-Present)
Supervisor (2010-2015)
Direct day to day sales and account management logistics within a fast-paced environment with a focus on increasing productivity and operational revenue
Design and implement innovative sales strategies, monitor both individual and group sales metrics, and build positive relationships with potential clients
Supervise sales team members which includes providing training to new employees along with supporting recruiting/interviewing efforts
Review payroll to ensure accurate commission payments, work with the human resources team during employee relations investigations, and diffuse escalated client situations
Los Angeles Times, Los Angeles, CA 2003-2010
Outdoor Sales Manager
Facilitated outdoor sales within the organization which included leading door to door and event sales in addition to acting as a primary contact for third-party marketing companies
Identified potential sales opportunities within the community and built relationships with key clients such as the LA Kings, Dodgers, Angels, and UCLA Football
Instrumental in coordinating over 400 sales events which included negotiating contracts and managing vendor relationships
Successfully obtained over 4,000 new subscriptions over a period of 4 months, grew business in the Inland Empire territory by 300% over a year, and increased event sales by 30% which improved sales quality ration from 71% to 93%
Chosen to lead the regional sales division due to a demonstrated ability to lead others and manage complex client situations
Additional Professional Experience
Special Events Manager, Los Angeles Daily News, 1996-2003
Sales Manager, Rodaf, Inc., 1992-1996
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