Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

Secret Security Clearance

____________________________________________________________________________

Job Title:

Department:

Agency:

Job Announcement Number:

___________________________________________________________________________

Core Competencies

Personnel Management, TSA Standard Operating Procedures, Personnel Work Performance Evaluation, Team Leadership, Organizational Policies/Procedures, Crisis Management, Incident Response, Customer Support, Process Improvement, Subordinate Coaching, Report Authorship, Stakeholder Interface, Dispute Mediation, Security Operations, Assignment Scheduling, Threat Response, Communication, Strategic Planning

Professional Experience

February 2015 - Present

Department of Homeland Security

Transportation Security Administration

Columbus, OH

Hours per Week: 40

Series: 1802 Pay Plan: SV Grade: G

Salary: $51,161 Annually

Supervisor: Steve Cooper Phone xxx-xxx-xxxx May Contact

Supervisory Behavior Detection Officer (SBDO)

Effectively supervise Behavior Detection Officers (BDOs) and Transportation Security Officers (TSOs) in performing multiple actions to protect traveling public, particularly from deadly/dangerous materials on aircraft. Oversee activities of 20+ BDOs at facility and employ TSA SOPs as guidelines/standards for performing assignments properly and correcting any improper actions. Continually respond to inquiries from subordinates concerning local/national TSA policies and coordinate crisis management/incident response protocols for local Behavior Detection and Analysis (BDA) program.

Successfully manage collection of performance metrics for local BDA program, focusing on identifying areas in need of process improvement, including those with basic weaknesses/deficiencies. Assist subordinates in working with Subject Matter Experts (SMEs) to gain understanding of national program; oversee development of accurate incident reports and continuously weigh pros/cons of using BDA program to meet local needs. Regularly interface

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with airport stakeholders in support of TSA mission directives and monitor performance of individual personnel to identify and promote high-performing employees to officer responsibilities.

Investigate and remediate array of employee issues/problems and identify/collect/preserve evidence related to situations concerning policy non-compliance. When enforcement actions are required, author investigation report and provide advisement to TSA legal counsel regarding penalty action(s) parameters in consideration of nature/severity of violation. Regularly participate in development of new policies/procedures based on observation of personnel activities and input from subordinates/stakeholders; continually employ expertise in security and personnel management to direct work performance of individuals, including assigning tasks, monitoring performance and continually coaching/counseling to assure support of organizational regulations/policies.

Interact with general public and maintain keen awareness regarding any unusual behaviors indicating possible threat to public; respond to threats/security violations as defined by National Incident Management Systems or directed by Federal Security Director (FSD) or other appropriate authority.

February 2014 February 2015

Department of Homeland Security

Transportation Security Administration

Columbus, OH

Hours per Week: 40

Series: 1802 Pay Plan: SV Grade: G

Salary: $46,700 Annually

Supervisor: Steve Cooper Phone xxx-xxx-xxxx May Contact

Expert Transportation Security Officer Lead Behavior Detection Officer (LBDO)

Consistently maintained situational awareness as well as security of individuals/locations; as needed, identified unusual issues/situations to supervisory personnel for review. Responded immediately to security breaches/emergency situations to prevent entry into secure areas; assisted staff/law enforcement individuals with security investigations including providing accurate incident information and preparing clear/concise reports. Utilized subject matter expertise to develop proposals for improving security processes/procedures and mentored subordinates toward supporting collaborative and communicative environment.

Regularly participated in national special security events, i.e. 4^th of July, Presidential Campaigns, Marathon Races, to provide safety for large numbers of citizens, and assured that DHS/TSA representatives and others from intelligence and law enforcement were apprised of any potential criminal or security-related issues. Skillfully observed passenger/officer interaction activities and provided feedback to BDO to facilitate improvement of critical thinking/observation/decision-making skills as well as support for TSA security initiatives.

Accessed Homeland Security Information Network (NSIN.gov), Intel, Law Enforcement (LE) and Critical Infrastructure Key Resources (CIKR), Law Enforcement Online (LEO.gov), Intellink,

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Intelipedia, Passport (INTELLINK.gov), DHS TRIPWIRE and State of Ohio Fusion Center, SAIC CIMS, to gather data from various intelligence sources to assist with the development of actionable reports regarding threats. Monitored trends to identify potential relationships between security threats and briefed behavior detection team on daily basis concerning activities of previous 24 hours; also developed risk analysis for public areas concerning use during high-volume events.

Recognition of performance and subject matter excellence resulted in being selected to serve on Program Compliance Assessment (PCA) Team, which supported Office of Security Operation (OSO) Behavior Detection and Analysis (BDA) Program Office in complying with TSA Behavior Detection policies/procedures. Process was designed to provide quality assurance for Program Office and serve as mechanism for identifying/mitigating/tracking issues at individual facilities that required immediate action as well as more in-depth examination. During tenure on PCA team, constantly assured compliance with all regulations, including those affiliated with use of the Government travel card, rental cars and any other utilized Government travel services.

July 2008 February 2014

Department of Homeland Security

Transportation Security Administration

Columbus, OH

Hours per Week: 40

Series: 1802 Pay Plan: SV Grade: F

Salary: $42,000 Annually

Supervisor: Ronald Liston Phone: 614.402.6133 May Contact

Master Transportation Security Officer Behavior Detection Officer (BDO)

Observed travelers at airports/special deployments and utilized Behavior Detection Analysis SOPs to identify suspicious activities that might escalate to criminal/terrorist actions; tactfully interacted with individuals to assess behaviors and determine next course of action, including employing any law enforcement actions. Analyzed/documented security screening activities and uploaded data into Behavior Detection and Analysis National Database for review by Washington, DC, headquarters personnel.

Expertly utilized personal subject matter expertise to assist with developing capabilities among colleagues/subordinates, primarily through providing interpretation of organizational SOPs based on personal experience. Volunteered to maintain time/attendance records for 20 offices in BDO program in absence of regular leadership; also oversaw compilation of performance metrics to identify areas requiring process improvements to BDA program and local Playbook/Insider Threat Team. Maintained continual awareness of/sensitivity to needs of traveling public while balancing against threat possibilities; collaborated with Federal Air Marshals Service, Immigration and Customs Enforcement, Customs and Border Patrol, US Coast guard, Ohio State Highway Patrol, Ohio Department of Natural Resources and other local law enforcement agencies toward deterring terrorist activities.

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February 2004 July 2008

Department of Homeland Security

Transportation Security Administration

Columbus, OH

Hours per Week: 40

Series: 1802 Pay Plan: SV Grade: F

Salary: $38,900 Annually

Supervisor: Rick Kirby Phone: 614.239.3233 May Contact

Transportation Security Officer

Scheduled work assignments and oversaw checkpoint security operations; responded to any queries to assure clear understanding of TSA procedures for officers as well as public and utilized sound judgment regarding emergencies/security breaches including responding quickly and ensuring rapid reporting of incidents to TSA management. Identified areas of weakness and explained possible exploitation methods of adversaries. Collaborated with airport stakeholders to improve screening process, utilizing skills in quickly building rapport and gaining respect. Responded to passenger complaints and tactfully de-escalated situations by explaining TSA processes/procedures. Developed in-depth knowledge of the Explosive Detection Systems (EDS) and Baggage Handling Systems (BHS); also served as member of Aviation Direct Access Screening Program that screened employees with unsecured access for prohibited items.

March 2003 February 2004

The Columbus Dispatch

Columbus, OH

Hours per Week: 50

Salary: $1,200 Bi-Weekly

Supervisor: Mark Henson Phone: 614.461.5000 May Contact

Independent Contractor

Delivered newspapers to wholesale/retail dealers, individual subscribers and bus/airline/express stations; adhered to designated route, assured familiarity with customer lists/directions, collected monies for deliveries, retrieved any unsold newspapers and credited dealer accounts accurately. Maintained expense logs, stocked individual newspapers in street sales racks and collected coin box payments; also distributed sales and promotional materials to customers.

September 2001 March 2003

Safeway Electric Company

Columbus, OH

Hours per Week: 50

Salary: $10.50/Hour

Supervisor: Bryan Muncy Phone: 614.443.7672 May Contact

Electrician

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In this assignment was tasked with utilizing hand/power tools to repair wiring; developed schematics to determine proper wiring position for construction project and performed lighting repairs/maintenance on existing electrical systems as well. Provided excellent training of other electricians/labors, repaired/replaced fire and security alarm systems and developed work scheduling based on priorities/needs.

January 2001 September 2001

MediServ Inc.

Columbus, OH

Hours per Week: 40

Salary: $9.00/Hour

Supervisor: Doug Porter Phone: 614.481.4272 May Contact

Pharmacy Tech

Utilized computer software on regular basis for receiving orders for pharmaceuticals from physicians; filled orders and delivered to patients and scrupulously maintained controlled substance logs for Ohio State Board of Pharmacy. On regular weekly schedule audited medication storage room and uploaded data into computerized inventory control file. Worked closely with administrative personnel in main office concerning insurance payments as well as medical staff regarding patient diagnoses/medications. Received prescriptions via telephone/in-person requests, maintained invoicing information and assisted with any needed bookkeeping/general office duties.

July 1999 January 2001

The Columbus Dispatch

Columbus, OH

Hours per Week: 55

Salary: $1,300 Bi-Weekly

Supervisor: Bruce Bartlett Phone: 614.461.5000 May Contact

District Manager

Held multiple responsibilities to assure provision of outstanding service for subscribers, including timeliness and accuracy of zone delivery; recruited, interviewed, contracted for, trained, supervised, oriented and replaced (when necessary) independent contractors/part-time staff. Assured routes were managed according to company service standards and worked closely with warehouse operations to assure coordinated performance. Completed all mandated forms covering expenses for carriers and assured proper compensation for all employees as agreed to. Ensured roles of all personnel were clearly defined to support improved teamwork, communication, job knowledge, problem resolution and contractor accountability.

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Education

Westland High School, Galloway, OH

High School Diploma, 1999

Certifications/Awards

Behavior Detection and Analysis Headquarters

Letter of Commendation for Program Compliance Assessment, 2014

On the Spot Award, 2010

TSA Office of Human Capital PASS (Performance Accountability and Standards System)

Certificate of Recognition, 2010

Transportation Security Administration National Deployment Office NDO Academy, Washington, DC

Certificate of Completion, 2010

Department of Homeland Security Open Source Practitioners Course

Certificate of Completion, 2010

Certificate of Completion, Transportation Security Administration Advanced Behavior Detection Training, 2009

Transportation Security Administration Behavior Detection Officer Training

Certificate of Completion, 2008

Department of Homeland Security Principles of Physical Security

Certificate of Completion, 2008

Federal Emergency Management Agency National Incident Management System Incident Command System 800

Certificate of Completion, 2007

Transportation Security Administration Basic Screener Training

Certificate of Completion, 2004