Clerical and administrative professional with valuable, hands-on experience exceeding performance goals.

  Stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of colleagues in a dynamic, fast-paced environment.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Office.

Assistant to the Director of Operations, Goodwill Industries of Southwest Florida Jan. 2011-Month 2016

  Started as a Purchasing/Receiving Coordinator before promotion to Assistant to Director of Operations.

  Displayed stellar clerical skills to complete a wide variety of administration tasks.

  Communicated effectively with colleagues, customers and vendors, including those with developmental and physical disabilities.

  Managed corporate purchasing and receiving, including negotiating with vendors.

  Handled e-requester purchase order submittals and invoice receiving for all departments.

  Supervised weekly warehouse store supply inventory.

  Allocated weekly expenses to retail stores for purchased merchandise.

  Oversaw supply and new goods allocation processing for store deliveries.

  Created supply policies and procedures for salvage, e-commerce, transportation and retail stores.

  Participated on a number of committees, including Festival of Trees, Relocation, Purchasing and Strategic Planning and helped to raise money during special events.

  Assisted with annual fleet vehicle inspections and employee driver license verification.

  Maintained the schedule of the Director in his absence.

Caretaker, Mom (disabled/wheelchair bound) 1997-2009

Secretary/Permitting Clerk, Fabri-Tech Screen Enclosures 2006-2008

  Performed a variety of administrative tasks, including answering incoming telephone calls; entering data into a computer system; invoicing customers for completed projects; drafting correspondence; scheduling project inspections; verifying insurance for subcontractors; and applying for permits.

Secretary/Field Worker, Majestic Pools of Southwest Florida 2005-2006

  Completed multiple clerical and administrative tasks such as answering incoming phone calls to schedule pool service or construction repairs; ordering job materials for individual jobs; tracking inventory; updating a job stage database; and verifying sub-contractors were insured.

  Notary Public, State of Florida, since Sept. 2006

  Medical Coding/Billing; Automated External Defibrillator (AED); Cardiopulmonary Resuscitation (CPR); First Aid; and Fire Extinguisher Certified

  Completed Introductory ICD-10-CM; Aids Awareness and Effective Negotiations Training

Completed Medical Coding/Billing Program, Lee County High Tech Center North Cape Coral, FL; 2010

  ICD-9-CM; CPT-4; HCPCS; Medical Manager; Insurance Billing/Reimbursements; and Medical Terminology.

Dear (Person You Interviewed With):

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF JOB OPPORTUNITY) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.

As discussed, I am a personable, clerical and administrative professional with valuable, hands-on experience exceeding performance goals. I possess stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of colleagues in a dynamic, fast-paced environment. I also offer solid time management, attention to detail and organizational skills, including prioritizing tasks. Additionally, I am proficient with Microsoft Office.

Should you have any additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy

239-222-2740