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Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for [ Insert Specific Job Title ]
Employee-Centric Leader Who Understands the Value of Human Capital and Offers Solutions-Focused HR Best Practices
Human Resources Operations │ Multidisciplinary Team Building │ Employee Training / Development
Talent Acquisition / Management │ On-Boarding │ Entrance / Exit Interviews │ Regulatory Compliance
Operations Management │ HRIS │ XXXXXXSA │ XXXXXXMA │ OSHA │ I-9 Documentation │ Payroll │ Conxxxxxxict Resolution
Social Media Recruitment │ Networking │ Process Optimization │ Employee Relations │ Policy Recommendations
Dynamic B.S.B.A. in Human Resources Graduate who leads targeted, multi-site employee recruitment, team building, and training / development to promote quality-oriented HR standards, empower a synergistic workforce, and maximize a growing employer s success. Top Performer who maintains up-to-date knowledge of industry trends to address workforce design and affect company change, and who aligns awareness of cultural, economic, and social matters to deliver strategies to optimize performance. Excellent Communicator who builds relationships with decision-makers, and who leads multidisciplinary teams by example and with ethics and integrity.
Professional Synopsis
TooJay s Restaurant & Deli, Xxxxxx, XXXXXX 2013 Present
Human Resources │ Operations Manager Multiple Locations
Capitalize on the opportunity to lead forward-thinking multi-site operations while managing all facets of human resources, including coordinating talent acquisition, performance accountability, and legal compliance with regard to employment and I-9 regulations. Conduct objective entrance and exit interviews, lead onboarding of new employees, and promptly respond to and resolve key issues and / or concerns from the workforce.
Comprehensively trained new employees on the usage of HRIS system.
Expertly handled compliance and regulation issues involving XXXXXXSA, XXXXXXMA, and OSHA.
Used HRIS software to accurately track on-boarding of new hires, I-9 documentation, and training.
Raving Fan s Restaurant Group, LLC, Xxxxxx, XXXXXX 2009 2012
General Manager Loop West
Strategically steered a new store opening in Kissimmee, XXXXXX, including handling talent acquisition, team building / training, employee relations, and talent management activities. Expertly managed unemployment insurance processes, reviewed liability reports, and made recommendations for staffing-specific labor policy changes.
Successfully handled several cases involving I-9 compliance.
Served as a go-to liaison between corporate office and restaurant staff.
Developed growth-centric job position descriptions while ensuring XXXXXXSA compliance.
General Manager Dr. Phillips
Spearheaded profit-focused new business development and growth initiatives, including handling daily operations, profit / loss, sales / marketing, and payroll, as well as recruiting, training, mentoring, and managing customer service-oriented personnel using social media and networking to accurately represent the cultural brand. Directed the development of future staffing strategies while actively ensuring compliance with state and federal discrimination regulations within a competitive Xxxxxx market.
Personally selected to rehabilitate and remarket the local branding of a poorly performing unit.
Grew same-store comparative sales 9% by meeting local customer demand in products / services.
Led group catering to exceed 10% of overall store sales by training a team to pursue local businesses.
Yyyyyy x. yyyyyy
Page Two │ (xxx-xxx-xxxx │ abc@xyz.com
Professional Synopsis (continued)
Raving Fan s Restaurant Group, LLC, Xxxxxx, XXXXXX (continued) 2009 2012
General Manager Lake Mary
Recruited by leadership to assume the General Manager position with responsibilities for daily operations, team building, and training / development, as well as profit / loss, financial management, payroll, and sales / marketing. Proactively promoted corporate products and optimized brand image while demonstrating a specialization in large group catering events throughout the local area. Developed lucrative and loyal customer relationships.
Received an Advanced Manager Certification from Focus Brands.
Increased sales during tenure by 11% within an 8-month timeframe.
Recruited a multicultural team to represent the market and boost sales.
Selected to attend advanced managerial training at Focus Brands Atlanta headquarters.
Wing Zone, Xxxxxx, XXXXXX 2005 2009
Assistant Manager
Played a vital role in driving fast-paced restaurant operations to exceed sales and business objectives, including handling all facets of store openings / closings, kitchen readiness / breakdown, and inventory and product ordering. Ensured consistent compliance with food quality, safety, and regulatory standards.
Continually grew business via dynamic store-specific promotion activities.
Recruited employee base through social media applications and networking.
Education & Professional Development
University of Phoenix 2017
Bachelor of Science in Business Administration (Human Resources Emphasis)
University of Central Xxxxxx 2005
Associate of Arts in General Studies
Candidate, SHRM-CP (Projected December 2017)
Member, Society for Human Resource Management (SHRM)
Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I can offer proven experience in Human Resources Operations, Talent Acquisition / Management, Social Media Recruitment, Networking, Multidisciplinary Team Building, On-Boarding, Training / Development, and Employee Relations. I am also experienced in all facets of HRIS, XXXXXXSA, XXXXXXMA, OSHA, I-9 Documentation, Payroll, Process Optimization, and Policy Recommendations, and consistently achieve winning results due to my superior skills in critical thinking, work prioritization, and attention-to detail.
To complement this experience, please note that I recently earned a Bachelor of Science in Business Administration with an emphasis in Human Resources from the University of Phoenix. I also hold an Associate of Arts from the University of Central Xxxxxx. I am a candidate for SHRM-CP credentials with a projected December 2017 testing date. I am also a member of the Society for Human Resource Management (SHRM).
Currently, as a Human Resources / Operations Manager for TooJay s Restaurant & Deli, I successfully lead multi-site operations while managing all facets of human resources, including coordinating talent acquisition, performance accountability, and legal compliance efforts with regard to employment and I-9 regulations. Within this role, I conduct objective entrance and exit interviews, lead onboarding of new employees, and promptly respond to and resolve key issues and / or concerns from the workforce.
A sample of my achievements include:
Comprehensively training new employees on the usage of HRIS system.
Expertly handling compliance and regulation issues involving XXXXXXSA, XXXXXXMA, and OSHA.
Using HRIS software to accurately track on-boarding of new hires, I-9 documentation, and training.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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