Yyyyyy x. yyyyyy

Experienced Strategic Leader with 20+ years of experience in quickly changing environments along with a strong background within a variety of industries. Experienced in managing day-to-day administrative operations, implementing standard operations procedures, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

• Direct day-to-day logistics and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency levels
• Implement comprehensive strategies which are focused on streamlining the implementation of systems and processes related to both Letter of Credit and International Trade Documentation
• Utilize strong analytical abilities in order to increase cash flow while simultaneously reducing risk in addition to maintaining positive relationships with Exporters, Forwarders, and Direct Importers
• Create customized platforms for use by Importers, Retailers, Exporters, consolidators, and procurement groups with a focus on providing a single web-based platform used by all parties
• Facilitate positive rapport with International Trade Banks, maintained a knowledge of industry specific regulations, and kept abreast of regulatory updates/changes
• Instrumental in increasing fee-based revenues through the sourcing of new customers along with the creation of enhanced services

• Guided the design, development, and implementation of a successful in-house system which was used to issue export letter of credits in addition to consistently maintaining positive relationships with both freight forwarders and vendors
• Ensured customers received timely updates in regard to their shipments, verified terms of credit (amount, coverage, shipping conditions), and adhered to bank credit standards
• Utilized superior analytical abilities in order to perform review of letter of credit in order to ensure international best practices were followed which reduced organizational risk
• Completed translation projects as needed and successfully fostered a positive working environment at all times due to exceptional interpersonal abilities

Yyyyyy x. yyyyyy

• Played a lead role in the daily management of sales, procurement, and administrative operations within a successful retail group which required developing unique marketing materials and managing key client accounts
• Coordinated annual vendor trade meetings, maintained a database of client project requirements, managed a rental facility which provided on-site delivery, and supervised staff members
• Performed in-depth market analysis with a concentration on identifying potential opportunities and identifying market related trends
• Oversaw both training and professional development initiatives, assisted with large-scale projects, and performed troubleshooting of system instrument problems

MicroLAN Solutions Inc., Arlington Heights, IL June 1997-March 2002

• Instrumental in the management of both sales and training functions within the organization which included designing detail IT training programs and outlining training guidelines
• Accurately assessed both individual and group training needed, implemented programs related to new software applications, and documented staff training progress
• Recognized as a liaison between end-users, Software Engineers, and technical support staff members which required superior communication abilities

Additional Professional Experience Includes:

• Account Manager, Jay Walter Thompson Advertising Intl.
• Account Executive, Saatchi & Saatchi Advertising Intl.

Master of Business Administration, Major in Marketing

Southwestern University, London, UK

Master of Arts, Major in English Literature

University of Karachi, Karachi, PK

Bachelor of Arts, Major in International Relations (Honors Graduate)

University of Karachi, Karachi, PK

Microsoft Certified Professional (MCP), Microsoft Certified System Engineer (MCSE), Cisco Certified Network Associate (CCNA), and A+ Hardware Professional