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Yyyyyy x. yyyyyy

PB 3942 RAS AL KHAIMAH | RAS AL KHAIMAH, RAK 3942 | + 971-50-7101302

ae.linkedin.com/pub/tareq-t/12/428/91a/ | abc@xyz.com

 

IT System Analyst & Manager: Executive Profile

 

Confident, meticulous and results-driven professional with nearly 10 years of successful IT experience marked by much-admired performance and achievement of results. Deliver top-tier support for software applications including problem analysis to ensure speedy resolution and reduce impact on daily functions. Skilled in ensuring compliance with all security measures. Suggest appropriate business and technology solutions to enhance functional efficiency and achieve business excellence. Capable of effectively analyzing information system needs, evaluating end-user requirements, developing custom designing solutions, as well as troubleshooting complex information systems. Possess a global mindset in leading cross-functional teams across hierarchical levels. Motivate others to surpass business objectives in alignment with industry best practices. In pursuit of a management opportunity with a progressive, growth oriented organization

 

Core Skills

 

Equipment Maintenance | Incident Management | Configuration | Data Center Operations | Application Management

Vendor Relations | Technical Support | IT Maintenance | Application Management | Requirements Analysis | Strategic Planning IT Systems Analysis | Project Management | Communication (English, Malayalam, Hindi)

 

Technology

 

Database Migration | Platform Migration | Version Upgrades | Software, Hardware & Networking Components

Windows 2000, Win 98, ME, XP | User Accounts | Antivirus Software | HTML | MS Office | TCP/IP

Routing Protocols: Static, Default, RIP, IGRP and EIGRP | Routers & Switches: CISCO

 

Projects

 

         Finnone Retail Lending System (RLS) Suite

o    Environment: Forms & Reports (Solaris WebLogic App Server), J2EE (Web Sphere 8.5)

o    Provided core elements for product management, fee/charge management, loan origination processing, underwriting, disbursal management, interest accruals, billing and repayment management

o    Also handled rescheduling and reprising, foreclosure management, non-performing assets monitoring and delinquency management

o    Migrated data from the old to new Retail Lending System and established parameters for Workflow, Policy for CAS, Product, Scheme, NPA for Products, GL and Template Setup, as well as allocation hierarchy for recoveries

         Xpert Learning Management System (LMS) Suite

o    Environment: Tomcat, IIS web server to serve EKP pages

o    Implemented the LMS to address development and learning needs for RAKBANK products amongst staff

o    Upgraded the system from 6.1 to 9.1; developed a utility to upload data from the Active Directory into LMS

         O Neil Record Management System (RMS)

o    Environment: Forms & Reports (Solaris WebLogic App Server), J2EE (Web Sphere 7.0)

o    Devised record storage and management software solutions

o    Tracked data including traditional storage boxes, file folders, documents and tapes from deposit to destruction and work order to invoice

o    Started data migration from the old Record Management System to the O Neil System

 

Professional History

 

 

National Bank of Ras-Al-Khaimah

Data Centre Team Member/System Analyst, 2007-2010

         Served as the foremost contact in planning and delivering technical support for the Bank s software applications

         Skillfully engaged in monitoring and troubleshooting concerns as they arose

         Handled incident management with full liability in closing down issues within the minimum turnaround time

         Gathered service requirements and strived for peak application function to meet the demands of daily business within all internal departments; listened to client requirements and advised on technical best practice and troubleshooting

         Led project life cycle phases e.g. analysis, design, development, testing, implementation and quality deliverables

 

Yyyyyy x. yyyyyy

Continued

 

Data Centre Team Member/System Analyst, Continued

         Liaised with business personnel during user acceptance testing (UAT) to develop and update test scenario use cases; organized UAT implementation and results assessment procedures

         Set forth comprehensive disaster recovery plans are and extended priority support during crises by returning the system to working condition with minimal downtime

         Led weekly follow-ups with the Backup Administrators to make certain that the database and application server backup were taken with no issue or abnormal increase in backup size

         Aided in planning and launching projects in alignment with core business goals by choosing and executing operative systems

         Headed efforts for System Acceptance Test (SAT) and UAT for new and upgraded systems prior to employing them in the production environment

         Bolstered levels of operational readiness by enhancing system availability for internal customers that were accessing the database

         Deliver managerial supporting by giving inputs whenever required that were in their best interests

         Maintained and supported AS/400 Model 810; also analyzed CUP usage of AS/400 and other servers in the server farm

         Observed MIMIX in order to achieve proper data replication at the disaster recovery site

         Evaluated and took crucial measures to resolve SMS issues as they presented

 

Earlier Experience

 

Computer Engineer, Al Nuaimi Group

 

Education

 

Master of Business Administration, Project Management, Jaipur National University

Bachelor of Technology, Information Technology, University of Kerala

 

Professional Certifications

 

Networking CCNA | MS Office Professional | Microsoft Certified Professional | Oracle 9i OCA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

PB 3942 RAS AL KHAIMAH | RAS AL KHAIMAH, RAK 3942 | + 971-50-7101302

ae.linkedin.com/pub/tareq-t/12/428/91a/ | abc@xyz.com

 

 

March 19, 2018

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

 

Dear [Hiring Agent Name],

 

I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:

 

  • As an IT expert, I bring to any position years of sound operational and managerial experience. I am skilled in expert areas including Maintenance, Incident Management, Configuration, Data Center Operations, Application Management, Strategic Planning and Systems Analysis to name a few.

 

  • Over the course of my career, I ve proven myself adept in guiding and teaching others to operate soundly in accordance with their technical needs. I am able to foster and sustain trust-based relationships with clients, stakeholders and managers at all levels, both individually or within a team.

 

  • I have a track record of success in delivering sound direction in deadline-driven, fast-paced environments that call for flexibility, time management and the ability to work well under pressure. I am regarded by others as a valued mentor and a hard worker. This will serve me well as I progress within my career.

 

  • My diversity of experience includes actively contributing to innovative technical processes that fuel positive change. I am always open to incorporating new forms of technology and innovative new processes into my daily work.

 

  • In addition to my practical background, which is global in its scope, I also have a strong geographically-dispersed educational foundation. I earned my Master of Business Administration in Project Management from Jaipur National University and a Bachelor of Technology in IT from the University of Kerala. My goal moving forward is to secure a managerial position in the IT field that will allow for further career growth.

 

I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Yours Truly,

Yyyyyy x. yyyyyy

Enc. Resume

 

 

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