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Dynamic Leader who offers talent in Multimillion-Dollar Retail Management, Sales / Marketing, Strategic Analysis / Planning, Profit / Loss, Inventory Control, and Trends Tracking, as well as Human Resources, Team Building, Training / Development, and Diversity Management. Top Performer makes sound business decisions to reflect positively on operations in alignment with a high-profile employer s vision, value, and goals. Visionary Professional who rises above retail business challenges to improve the bottom line, including quickly adapting to evolving marketplace scenarios. Bilingual Communicator (Spanish) develops beneficial relationships with decision-makers, retail / business teams, and customers, and who leads staff by example and with ethics and integrity to optimize success.
Capitalize on the opportunity to lead forward-thinking retail operations while training, coaching, mentoring, and managing top-performing teams. Deliver leadership and guidance to all associates while interfacing among branch management. Coordinate and lead fast-paced multi-department activities in alignment with corporate policies.
Successfully increase and / or maintain store s sales volume of $65+ million.
Continually set clear expectations to optimize retention and boost productivity.
Maximized bottom-line performance by directing all departments and areas to align with SOPs and companywide standards. Delivered resourceful leadership, team building, coaching / mentoring, and training to boost productivity. Effectively controlled inventory by analyzing and following IAR, cycle counts, and maintaining solid branch levels.
Profitably increased and / or maintained sales volume of $315 million.
Ensured branch-wide compliance with OSHA / HACCP and company SOPs.
Strategically steered high-volume retail store operations while executing targeted action plans to resolve store-wide discrepancies. Drove business growth by training, mentoring, and managing a team of 150+. Directed all sales specialists, lead generators, kitchen designers, customer order specialists, and department managers, among others.
Actively met and / or exceeded store s plan and comps YOY.
Profitably increased and / or maintained sales volume of $110 million.
Influenced store s profits through detailed KPI analysis and trends identification.
Utilized broad scope of industry knowledge toward managing a store exceeding $25 million in annual sales while developing a pipeline of store / assistant managers to fulfill future openings. Developed short- / long-term plans while maintaining total store awareness and business perspective in identifying key opportunities for increasing sales.
Rapidly promoted to Store Manager after only six months of employment.
Excelled in focus management, team development, and store plan achievements.
Played a vital role in building and sustaining a customer service-focused team environment while reducing turnover and comprehensively maintaining awareness of industry market trends, key consumer needs, and local competition.
Promoted to competitive Store Manager role after only one year of employment.
Expertly analyzed sales figures and forecasted sales volume to maximize profitable results.
Undergraduate Business Administration Studies Westchester Community College
PC Service & Support ￨ 2000 A+ Certification Skidmore College
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