- 9123 East Mississippi Ave Apt 7-201Ÿ Xxxxxx, CO xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Project Management/Associate Data Analyst (Entry Level)

Qualifications Profile

    Self-assured and results-driven IT professional with a growing experience in IT project management, data/business analysis, and content development in the IT solutions, retail, and energy development industries.

-    Proven dedication to process efficiencies in system development and content management while ensuring adherence to coding QA, test parameters, and security standards.

-    Detail-oriented and analytical with methodical thinking to resolve IT project issues even under stress.

    Flexible with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Exceptional interpersonal communication skills that help transform workforce diversity into a collaborative team advantage in achieving shared commitments

Key Expertise

    Full-Cycle IT Project Management

    Systems/Business Needs Analysis

    Process/Workflow Improvement

    Relationship Management (Clients, Users, & Suppliers)

    Data Back-up & Security Administration

    AGILE/Scrum Methodologies

    Content Development

    Stress & User Acceptance Testing

    HR Management Support

    Compliance Management

    Client Service Management

Technical

    Apps: POS, HRIS, RegEd Trax, Camtasia Studio, Eclipse IDE, CCMS, & Crystal Reports

    ERP: PeopleSoft (on Oracle)

    Development Tools: MySQL, Java, JavaScript, HTML, CSS, TestNG, & Visual Basic

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), & Adobe Acrobat

    Internet: MS SharePoint, & Google Docs

Professional Experience

    Develop and execute training plans and documentation to clients, providing eLearning courses, audits and questionnaires using online tools such as RegEd Trax, JIRA, Lectora, Camtasia Studio, and Snag-It, among others.

    Work with SMEs to develop and test client projects involving HTML/CSS apps to ensure that requirements are met.

    Build professional relationships with client team members to meet project deadlines, adhering to standards in content development and implementation standards.

    Organize and format raw data into final form using MS Excel, creating pivot tables and complex macros to analyze large data sets.

    Manage system audits, conducting system administration involving data backups, dashboard setup, scheduled batch jobs, and generating closeout letters using Crystal Reports.

    Assisted the Project Manager in managing IT projects involving software upgrades on the POS systems at the Save-A-Lot chain of stores in VA, NC, SC, GA, and TN, leading 9 technicians in system implementation across 72 locations.

    Established client expectations in project scope, deliverables, project communication (both internal and external) and dissemination of information for team members.

    Tested ergonomics, durability, and functionality that determined the new platform in all 72 locations.

    Assisted the HR director with various aspects of HR administration, serving as main point of contact for in-house HRMS (Oracle based) operations and training, while addressing issues relating to benefits, payroll, leave, etc.

    Ensured understanding and compliance with company policies, procedures, standards, and performance expectations.

    Implemented programs that ensured enterprise-wide compliance with local, state and federal regulations.

Education & Credentials

UNIVERSITY OF NORTH CAROLINA AT GREENSBORO Greensboro, NC (2015)

B.S. in Business & Economics, Major in Information Systems & Operations Management

Professional Affiliations & Community Involvement

    Kids Lacrosse Coach Local Volunteer at Homeless Shelter & Animal Shelter