Accomplished leader with a work history of consistently exceeding performance objectives.

  Strong listening, verbal communication and interpersonal skills to build and grow relationships with clients and colleagues.

  Excellent rapport building skills to gain the trust, confidence and respect of key stakeholders.

  Proactively identified problems and implemented solutions in real time.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

Finance Manager, Adams Auto Group Kokomo, IN Feb. 2001-Present

  Built and maintain positive communications with car buyers and colleagues in a fast-paced environment.

  Manage all aspects of financing available to consumers at the leading automotive dealership.

  Work closely with a diverse team of colleagues, including sales personnel and the General Manager.

  Foster and develop excellent communications with lenders from multiple financial institutions.

  Assist customers with securing approval for conventional, retail, subprime or in-house financing loans.

  Educate consumers about a variety of loan options that are available.

  Prepare and execute loan documentation in an accurate, timely and efficient manner.

  Draft title work for any transactions, and process the titles for any vehicles that are sold.

  Resolve any title issues that arise either with the customer or the lien holder.

Achievement:

  Honored by lenders in 2015 as Best Used Car Dealer.  

  Consistently met or exceeded job performance objectives.

Legal Secretary, Glickfield and Elliott Marion, IN June 1994-Feb. 2001

  Displayed outstanding administrative skills while supporting colleagues at this firm that represents clients in personal injury cases.

  Showcased strong attention to detail skills to prepare and file all types of legal documents.

  Maintained the court calendar for attorneys and also scheduled appointments.

  Communicated effectively with clients in person and over the telephone.