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Proficient, accomplished business professional seeking to apply comprehensive skill sets, history of successful business efforts and years of experience to a rewarding new role in Customer Service.
Skilled in banking, financial management, operations management, reporting, dispute resolution, negotiation, account management, relationship building, problem resolution and data analysis.
Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.
Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.
Skilled in providing superior customer service to ensure repeat business.
Regions Bank 2013 - Present
Financial Relationship Specialist, Cumming, GA 2017-Present
Accurately process deposits, withdrawals, loan payments and other transactions.
Knowledgeably open & close client accounts and resolve charge disputes.
Diligently ensure currency of all customer account information and ordered cash as necessary.
Serve as Branch Service Leader during individual's absence and facilitated Opening Team operations for first Georgian Technology Branch office of bank.
Teller Specialist, Cumming, GA 2017
Teller Specialist, Alpharetta, GA 2015-2017
Teller Specialist, Cumming, GA 2013-2015
Efficiently processed financial transactions, accepted loan payments, placed orders for cash and conducted detailed accounting on drawer at end of day.
Teller, Heritage Bank of South Albany, South Albany, GA 2010 - 2011
Accurately processed transactions, accounted for drawer at end of shift and ordered cash as necessary.
Drafted comprehensive documentation on all activities and verified information required for loans.
Communicated with delinquent customers to secure either past-due balances or payment arrangements.
Albany Technical College, Albany, GA, 2011
Augusta Beauty College, Augusta, GA
Master Cosmetologist, 1992
Backup Head Teller, Georgia Federal Credit Union, Cumming, GA 2004 - 2005
Stylist, Fantastic Sam's, Cumming, GA 2001 - 2005
Stylist, Finesse Hair, Cumming, GA 2000 - 2001
Hiring Agent Name
City, State Zip Code
I am contacting you to offer my services in a Customer Service capacity and am submitting my resume for your review. In advance, I thank you for your time and consideration.
Presently, I am employed as a Financial Relationship Specialist by Regions Bank, utilizing my extensive capacities in banking, financial management, communication, operations management, negotiation, dispute resolution, reporting, account management, relationship building, problem resolution and data analysis to facilitate highly-profitable operations.
As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.
Yyyyyy x. yyyyyy
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