Performance-focused leader specializing in delivering world-class customer service, communications, and team building initiatives and cultivating a strong company image with superior quality eager to offer comprehensive professional and volunteer experience toward maximizing an employer s success.

         Top Performer who makes decisions to reflect positively on operations well-being in alignment with a company s vision, value, and goals, and works to build and sustain beneficial relationships with leadership, peers, clients, and the community.

         Ambitious Self-Starter who has previously demonstrated entrepreneurial skills, hard work, and dedication with operations of a 4^th of July fireworks establishment during the 2015 holiday, including generating $10,000+ in 2-week sales.

Spartanburg Regional Medical Center (2016)

Guest Services Specialist

         Capitalized on the opportunity to deliver patient-focused assistance within a critically time-oriented environment, including supporting patients and families as individuals entered surgery and recovery, as well as updating families on patient status.

         Demonstrated solid communication and interpersonal relations talents toward liaising between physicians, healthcare teams, and patient families, and consistently maintained a calm and collected demeanor during adverse circumstances.

         Offered strong analytical proficiencies and attention-to-detail while handling sensitive and confidential patient records.

United Parcel Service (2014 2015 2013- 2014)

Customer Service Delivery Assistant

         Utilized broad scope of industry knowledge and dynamic business acumen toward supporting high-volume delivery operations while ensuring proper package organization for optimal customer service and promptly assisting where required.

Times-News (2007 2012)

Classified Sales Circulation Customer Service

         Maximized bottom-line performance by aggressively selling classified advertising and upselling items to customers with larger ads and greater frequency, including collaborating with circulation customer service to generate new subscriber starts.

         Achieved recognition for performance excellence with 5 Outstanding Loyal Years of Service with the Times-News.

         Contributed proven experience using key research and reports to interpret data to meet and / or exceed objectives.

Converse Cinemas (2004 2007)

Customer Service Agent

         Played a vital role in supporting customers with ticket purchases and concession sales, along with efficiently resolving customer complaints to boost services excellence and encouraging customer return visits within a competitive market.

Undergraduate Studies in Arts & Sciences Alamance Community College

United Way of Greenville (2013 Present)

Volunteer

         Demonstrate experience in proactively mentoring and leading individuals struggling with various life situations within a volunteer capacity, including consistently building fundraising to drive organizational awareness within the community.

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Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-functional experience in Guest Service Operations, Patient / Client Relations, Sales / Business Support, Customer / Client Services, and Policy / Procedure Compliance. I am also well-versed in Records Confidentiality, Data Research / Management, Logistics / Delivery Operations Support, and Business Communications. To complement my background, please note that I completed extensive undergraduate studies in Arts & Sciences from Almance Community College.

Recently, as a Guest Services Specialist for Spartanburg Regional Medical Center, I expertly delivered patient-focused assistance within a critically time-oriented environment, including supporting patients and families as individuals entered surgery and recovery, as well as updating families on patient status. Within this role, I proactively liaised between physicians, nursing teams, and patient families in alignment with healthcare communications needs, and consistently maintained a calm and collected demeanor during adverse circumstances. I also offered strong analytical proficiencies and attention-to-detail while handling sensitive and confidential patient records. [ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience in customer service, sales, and team collaboration roles.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy