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Yyyyyy x. yyyyyy

3870 Lorraine Lane Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


  • Dynamic Leader who offers a background in Social Services, Children / Family Counseling, Crisis Intervention / Management, Strategic Analysis / Planning, Needs Assessment, Project Management, Public Relations, and Community Outreach; contributes talents in Team Building, Training / Development, Budget Control, Workflow Prioritization, and Records Management; and exhibits an ability to see the big picture within evolving situations.
  • Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on social services and individualized mental health care and operations in alignment with a client s critical needs.
  • Excellent Communicator who builds and sustains synergistic relationships with public- / private-sector officials, mental health and social services professionals, clients, families, and the community to meet goals.
  • Ambitious Self-Starter who excels in both autonomous and collaborative exxxxxxironments to achieve objectives.


Professional Synopsis


The Shade Tree, North Xxxxxx, XXXXXX 11 / 2016 Present


Case Manager

  Utilize broad scope of industry knowledge toward skillfully managing cases within the state s largest 501(c)3 non-profit organization providing a valuable 24-hour shelter devoted to meeting the needs of women and children.

  Objectively assess individuals and families for strengths, capabilities, and barriers, including evaluating family and social history, employment, behavioral health, criminal history, and substance abuse to accurately determine level of comprehensive functioning and required services necessary to meet wide-ranging needs.

  Collaborate with multiple parties to obtain birth certificates, state identification, and SS cards as required.


  Compassionately assist families and individuals while establishing and meeting goals.

  Identify and provide critical emergency crisis management services and key intervention efforts.

  Optimize success by performing weekly follow-ups to assess and document service quality and effectiveness.


Xxxxxx County Department of Family Services, Xxxxxx, XXXXXX 7 / 2004 10 / 2015


CPS Ixxxxxxestigator

  Capitalized on the opportunity to lead forward-thinking ixxxxxxestigations of at-risk situations ixxxxxxolving children and families, including objectively and carefully interviewing children, parents, and family members to gather data.

  Spearheaded quick assessments to take immediate action and ensure the continued safety of children, including coordinating and managing immediate response to emergency calls, removals, and / or placements.

  Maximized administrative efficiency by maintaining and securing detailed, accurate records of daily case work.


  Implemented practices and procedures to verify signs or indications of child abuse and / or neglect.

  Collaborated with law enforcement and other government agencies to secure child / family services.

  Recognized for ability to manage high-priority cases requiring more complex case management skills.


Maple Star Xxxxxx, Xxxxxx, XXXXXX 3 / 2002 6 / 2004


Family Recruiter Shelter Care Coordinator

  Played a vital role in assisting new foster families with the comprehensive foster care licensing process, including training staff and / or new individual families in all facets of foster care to ensure seamless efforts.

  Expertly directed a caseload of 12 foster families that had emergency shelter care kids from Childhaven.


  Conducted targeted monthly trainings and support groups for foster families.

  Regularly communicated with Childhaven on the proactive progress of children s care.

  Optimized administrative efficiency by coordinating and managing month-end numbers for billing.




Bachelor of Arts in Criminal Justice (1996 1998) University of Xxxxxx, Xxxxxx

Extensive Baccalaureate Criminal Justice Studies (1994 1996) Michigan State University


Community Service


Meridian Township Police Department


Volunteer Spartan Buddy Program

  Successfully supported children in troubled home exxxxxxironments by providing counseling and family education.


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