Medical Management, Veterans Programs Leadership, Operations Management, Personnel Leadership, Marketing, Recruiting/Hiring Activities, New Veteran Support, Facility Management, Logistics, Employment Position Assistance (Resume Preparation, Interviewing, Salary Negotiation, Workplace Accommodation), Research, Data Analysis

November 2016 - Present

Veterans Assembled Electronics

Ft. Bragg, NC

Hours Worked per Week: 40

Salary: $80,000 annually

Supervisor: John Shepard Phone xxx-xxx-xxxx May Contact

Director of Base Operations

Effectively direct STRAC program designed to provide service disabled veterans with training/skills/certification to gain employment in electronics field; utilize Accelerated Learning Program to shorten time between training and gainful employment. Hold comprehensive responsibilities for managing training site daily operations and overseeing work performance while providing direction/guidance for four personnel and 30 students.

Taskings include managing marketing/recruiting/on-boarding of new veterans into training program; presented on-/off-site briefings on programs to VIPs as well as large/small crowds and utilized capabilities in establishing interpersonal relationships to work with various veterans service organizations in assisting veterans in dealing with issues concerning finance, family dynamics, health and homelessness, among others. Additionally oversee facility and ensure that all related logistical requirements for site are met.

Collaborate with multiple electronic companies to surface employment opportunities for veterans graduating from program; also manage employment preparation activities including assisting with resume development, gaining comfort levels for the interview process, negotiating salaries and dealing with other workplace accommodation issues. Was additionally tasked with interviewing potential instructors and veterans advocates and with researching/analyzing data to select new training sites.

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July 2013 September 2016

Warrior Transition Brigade

Walter Reed National Military Center

Bethesda, MD

Hours Worked per Week: 50

Salary: $117,840 annually

Supervisor: Col. Christopher Boyle Phone: 301.400.2306 May Contact

Command Sergeant Major

Held comprehensive responsibilities as Senior Enlisted Advisor for Brigade consisting of 350+ cadre (Primary Care Managers, Nurse Case Managers, Social Workers, Physical/Occupational Therapists, Finance Specialists, Soldiers), 800 wounded/ill/injured (WII) soldiers, 100 non-medical attendants, a $15M budget and subordinate organizations within the Ft. Belvoir, VA, Ft. Meade, MD, and Bethesda, MD environs. Continually provided leadership, mission command, primary care and case management for WII soldiers, facilitating healing and transition back to force service or to veteran status.

Was responsible for training, safety, health, welfare, morale and assuring readiness of Brigade personnel while reviewing/analyzing healthcare and supporting commander and brigade medical staff in developing solutions for improving healthcare delivery. Planned/facilitated monthly Town Hall meetings for wounded soldiers that involved responding directly to relevant issues/complaints and coordinating actions to achieve timely resolution. Directed development of transition programs for wounded soldiers that included gaining meaningful employment opportunities within the civilian sector.

Regularly briefed senior White House officials, members of Congress and senior Army and DOD leaders on organizational operations/policies, and provided strong support to commander concerning long-/short-term strategic planning for organization to increase efficiencies/effectiveness by utilizing well-considered management principles. Analyzed management practices and remediated conflicts to assure achievement of higher headquarters directives, and prepared presentations/briefings to higher level authorities/commanders to provide information concerning current posture of brigade.

Managed enlisted personnel strength within brigade, provided well-considered input regarding selecting/promoting/reassigning subordinate personnel, and provided opportunities for training/development of subordinates to enhance skills/proficiency/professional development. During tenure in assignment was successful in transforming organization into effective/efficient team from one filled with mistrust/dissatisfaction, increasing placement of wounded soldiers into internship assignments/education/jobs by 90%, implementing first-ever Caregivers Program in brigade history, stood up first Community Care Unit that supported 350+ personnel on the East Coast, and improved strategic communication/engagements with senior Army and DOD leadership, members of Congress, the White House and media agencies.

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March 2008 June 2013

Warrior Transition Battalion (WTB)

Womack Army Medical Center

Ft. Bragg, NC

Hours Worked per Week: 50

Salary: $100,380 annually

Supervisor: LTC Judson Nelson Phone: N/A May Contact

Command Sergeant Major

Served as Senior Enlisted Advisor for WTB consisting of 1,050+ individuals, a $10M budget, $81M in facilities/equipment, and five subordinate organizations; managed diverse workforce of

Primary Care Managers, Nurse Case Managers, Social Workers, Physical Therapist, Occupational Therapists, Finance Specialists and Soldiers, and provided leadership/mission command/primary care/case management for WII soldiers, with a mandate to facilitate healing and promote transition either back to the force or as a successful veteran.

Was responsible for training/readiness/safety/health/welfare/morale of all battalion personnel and served as facility manager for $81M WTB Complex that included a 315-room barracks, a dining facility, four Company areas and the Soldier Family Assistance Center. Continually reviewed/analyzed healthcare delivery to WII soldiers and assisted commander and medical staff with developing solutions; also directed monthly Town Halls meetings to provide opportunity to directly address soldier issues/complaints and devise methodologies for achieving resolution on timely basis.

Also managed development of transition programs for wounded soldiers that included identifying meaningful civilian employment opportunities; also utilized excellent capabilities in developing interpersonal relationships to work with stakeholders within community regarding battalion support. Regularly briefed members of Congress and senior Army/DOD leadership on organizational operations/policies, and assisted commander in devising short-/long-term strategic planning aimed at increasing organizational efficiency/effectiveness utilizing quality management principles.

Analyzed management and resolved conflicts to meet assignments from higher headquarters, briefed higher level authorities regarding battalion current posture and was responsible for assuring proper personnel strength levels within battalion. Was strong contributing participant in the selection/promotion/reassignment process for subordinate personnel, provided recommendations concerning discipline as well as incentives for subordinates; set performance standards and identified needs, made provisions for training/development of subordinates to assist in developing skills and proficiencies toward professional development.

In this assignment developed/implemented first-ever cadre mentor training program, leading to better-trained cadre. Also transitioned 2500+ soldiers back to force or as a productive veteran, improved communications/engagements with senior Army/DOD leaders, Congress, the White House and media agencies, reduced medical appointment No Shows to under 2%, which exceeded MEDCOM standard of 5%, and provided crucial analysis/planning toward success of relocating over 1,000 individuals into new $81M barracks complex.

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January 2007- February 2008

Distribution Management Center

HHC 13^th Sustainment Command (Expeditionary)

Ft. Hood, TX

Hours Worked per Week: 50

Salary: $96,000 annually

Supervisor: LTC Anthony Wirth Phone: N/A May Contact

Sergeant Major

Performed duties, while stationed in Iraq, for managing Logistics Operations Center (LOC) with responsibilities involving commodities/supply chain management, mortuary affairs, redistribution, movement control, current operations, maintenance management, contract management, and shower/laundry/clothing repair (SLCR). Was responsible for accountability/health/welfare/training/safety/morale of 315 soldiers and managed operational activities involved with maintenance, transportation, service/supply, requirements determination, acquisition, procurement, distribution, ammunition, networking, fuel, inventory control and warehousing activities.

Coordinated distribution/material management activities in Iraqi Theater of Operations, provided logistical support for Iraqi Security Forces, and led receiving/storing/issuing of theater stocks IAW Army Service Component Command and priorities of supported Combatant Commander. Skillfully managed all aspects of transportation, including air/land/sea transportation assets and common-user land transportation support, decreased personnel shortage and provided highest levels of support by cross-training senior managers in areas beyond individual expertise. Supervised Logistics Operation Center (LOC) including managing/handling/storing SIPR message traffic, unit/personnel accountability, physical security of facilities/equipment and preparation of briefings/reports/documents.

During assignment oversaw distribution of 300,000+ gallons of fuel in Iraq, directed movement of crucial commodities for over 18,000 combat logistics patrols/30,000+ vehicles, directed distribution of 1.7B gallons of bulk water/600,000 cases of Meals Ready-to-Eat, and planned/executed relocation of 315-soldier LOC without losing connectivity/customer support or interrupting operations.

June 2006 December 2006

Support Operations (SPO)

64^th Corps Support Group

Ft. Hood, TX

Hours Worked per Week: 50

Salary: $96,000 annually

Supervisor: MAJ Karen Fleming Phone: N/A May Contact

Sergeant Major

As Senior Logistics Operations Advisor for 3400 multi-functional Corps Support Group, was responsible for supervising/planning/executing logistics operations that included Sustainment Automation Support Management Office (SASMO), Supply and Services, Transportation, Ammunitions, Fuel, Medical and Maintenance for different units at Base. Skillfully coordinated support requirements to assure consistency with current/future operations, oversaw external support requirements for supported units, and provided well-considered recommendations to SPO officers concerning planning/supervising/inspecting/developing/executing unit policies.

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Managed enlisted personnel strength levels within SPO, was responsible for the health, safety, welfare, morale and training of 44 individuals and was accountable for property valued in excess of $2.3M. Also prepared/maintained records covering equipment usage, operation, maintenance, modifications and calibrations, reviewed stock items and recommended additions/deletions/changes, procured repair parts to meet maintenance requirements and assisted with maintenance planning. In this assignment successfully utilized process improvement to reduce backlog of personnel evaluations by 55%, provided leadership to ensure Support Operations sections maintained 100% completion rate on all mandatory training, achieved inventory accuracy rate of 99% that surpassed Army standard of 95% and led brigade to a 96% operational readiness rate that exceeded Army standard of 90%.

May 2005 June 2006

Support Operations Supply Division NCOIC

HHC, 19^th Sustainment Command (Expeditionary)

Taegu, Korea

Hours Worked per Week: 50

Salary: $96,000 annually

Supervisor: MAJ Carlos Valenzuela-Durr Phone: N/A May Contact

Sergeant Major

Was Support Operations Senior Logistics Service Supervisor and expertly provided technical supervision/direction for Korean Peninsula readiness in Class I, II, IIP, IV, VII, IX and Mortuary Affairs. Managed 11,312 authorized lines of theater sustainment stocks valued in excess of $90M and was responsible for the leadership/training/supervising of the health, welfare and morale of 72 soldiers/Army civilians/Korean National personnel. Oversaw operations of organizations involved with supply chain management and other services, i.e. decontamination, transportation, property disposal, commissary operations, and managed materiel support functions in stock control/accounting, procurement, requirements determination, acquisition, inventory control and item financial management.

Scrupulously assessed stock items and recommended additions/deletions/changes to ASL review board as well as methodologies for proper disposal of materials as delineated by government procedures. Developed briefs regarding Supply/Service activities on Peninsula, and identified needs/provided for training and development of subordinates to increase skills/proficiencies toward professional development.

Was successful in managing redistribution of 29,084 pieces of excess equipment critical to success of Army transformation within Korean Peninsula, provided major contribution to 99% inventory accuracy rate for $8.7M in theater sustainment stocks, which exceeded 95% standard for Department of the Army, and managed accountability/maintenance of all section equipment valued at over $2M, resulting in zero losses.

July 2004 May 2005

United States Army Sergeants Major Academy

Ft. Bliss, TX

Hours Worked per Week: 40

Salary: $80,472 annually

Supervisor: SGM Gary Cheesebrew Phone: N/A May Contact

Student

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Gained capabilities in providing leadership/management to upper-level national defense structure. Was involved with lectures, demonstrations and performance exercises in planning, group interaction, human relations, ideas synthesis and oral/written communication; also research, public speaking, listening, health/physiology, community understanding, history, resource management, military training, geopolitics, international studies, ideologies, U.S. foreign policy, conflict resolution, ethics, human motivation, small-group communication, leadership theories, and management skills. Successfully graduated in top 10% of class with over 500 students.

October 2003 June 2004

HHD, 299^th Forward Support Battalion

1^st Infantry Division

Germany

Hours Worked per Week: 50

Salary: $80,800 annually

Supervisor: CPT Christopher McLean Phone: N/A May Contact

Operations Sergeant

Was Operations NCOIC of Forward Support Battalion of four companies; was responsible for training, discipline, welfare and professional development of six NCOs as well as providing advisement to commander concerning plans/operations/training/physical security. Held major role in authoring battalion Physical Security SOP and was responsible for planning, coordinating land, ammunition and other resources needed for training/operations. Monitored taskings, battalion training requirements and school allocations for subordinate companies, implemented section policies, managed accountability for equipment valued at over $750,000 and assisted in developing operation orders.

Designed strategic/tactical/operational/contingency plans that enabled worldwide deploying of unit on no-notice basis; also directed studies and provided operational analysis/forecasting to devote resources/personnel/equipment to meet mission requirements and readiness standards. Oversaw customer support/quality assurance of intelligence gathering, communications, bulk petroleum/fuel operations, water purification, direct support maintenance and medical support for forward support battalion with over 375 personnel. Also performed management analysis as well as conflict resolution in response to taskings from higher headquarters.

Expertly managed Tactical Operations Center set-up/operations during Operation Iraqi Freedom which increased battalion readiness, planned over 15 ranges for four companies while distributing 200,000 rounds of ammunition to 375 soldiers in preparation for deployment to Iraq, and held major role in ensuring successful completion by 375 personnel in completing Unit Individual Task Training prior to deployment, thus increasing overall battalion readiness.

March 2001 September 2003

HHC, 507^th Corps Support Group

Ft. Bragg, NC

Hours Worked per Week: 50

Salary: $77,000 annually

Supervisor: CPT Edward Lopacienski Phone: N/A May Contact

First Sergeant

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In this assignment held comprehensive responsibilities for all operations as well as providing leadership, management, discipline, morale, safety and professional development for 135 soldiers. Oversaw training/development of junior and senior soldiers and identified any training deficiencies while assessing training activities and developing training schedule. Provided insightful advisement to commander regarding all personnel-related matters including training, promotions and military justice, assured proper unit strength levels, and assisted with developing daily operational objectives/policies/procedures.

Also performed management analysis and remediated various personnel conflicts to ensure achievement of assignments from higher headquarters, provided input regarding selection/promotion/reassignment of subordinate personnel, assured development of subordinates to enhance skills/proficiencies/professional development and continually supported environment that supported Equal Opportunity activities. Also served as facility manager for barracks, dining area and five separate buildings.

During tenure in assignment was key contributor of leadership/guidance to unit resulting in receipt of first-time GOs in 69 of 72 areas during Organizational Readiness Assessment inspection. Was responsible for over 96% of personnel meeting weapons qualification and Army Physical Fitness and Army Warriors training; also developed unit Sergeant Time Training program to ensure personnel gained technical/tactical proficiency for real-world missions, participated in unit Command Maintenance Program to assure unit maintained 97% average of operational readiness, which exceeded Army standard, and continually emphasized importance of mission success/safety, which enabled unit to report 400,000+ in accident-free vehicle miles.

March 2000 March 2001

Bravo Company, 602^nd Aviation Battalion

2^nd Infantry Division

Camp Stanley, Korea

Hours Worked per Week: 50

Salary: $60,000 annually

Supervisor: CW2 Gerald Amiker Phone: N/A May Contact

Supply Support Activity (SSA) NCOIC/Platoon Sergeant

Was tasked with major responsibilities in providing Class IX air/ground logistical support for 20 supported units in 2^nd Infantry Division; served as facility manager overseeing maintenance of 1,037 lines of Authorized Stockage List (ASL) valued at over $10M. Provided guidance, management and discipline, and oversaw morale, safety and quality of life for 12 NCOs, 28 soldiers, two Korean Augmentees to U.S. Army, six Korean Nationals and one civilian contractor.

Oversaw daily operations of SSA receiving, storage/issuing, turn-in and shipping sections and cross-trained personnel for performing effectively in all SSA sections. Also was accountable for/maintained organizational/installation property valued in excess of $2.5M. Directed platoon leader on training and personnel-related matters including promotions/military justice/soldier development, developed recommendations for disciplinary actions as well as incentive awards for subordinates and regularly identified needs/provided for subordinate training/development; also assured appropriate training for junior soldiers, contractor and all Korean personnel.

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Leadership skills were major component of SSA winning Best SSA competition in 2^nd Infantry Division for four months in 2000; also maintained 97% Demand Satisfaction Rate for four separate months in 2000, which exceeded Army standards, and maintained 100% accountability for ASL during three location surveys and two wall-to-wall inventory actions. During annual Aviation Resource Management Survey (ARMS) achieved Commendable rating while placing on-going emphasis on safety/risk management resulted in SSA being 100% accident free over 75,000 miles in the Republic of Korea.

Columbia Southern University, Orange Beach, AL

Master of Science, Organizational Leadership, 2011

GPA: 4.0

Semester/Credit Hours: N/A

Troy University, Troy, AL

Bachelor of Science, Criminal Justice, 2008

GPA: N/A

Semester/Credit Hours: N/A

Troy University, Troy, AL

Associate Degree, General Studies, 2003

GPA: N/A

Semester/Credit Hours: N/A

Global Combat Support System-Army, Fayetteville, NC, 2016

Command Sergeant Major Development Program, Ft. Leavenworth, KS 2013

Supervisor Development Course, Fayetteville, NC, 2012

Additional Duty Safety Course, Fayetteville, NC, 2009

Warrior Transition Unit Cadre Orientation, Fayetteville, NC, 2008

United States Army Sergeants Major Academy, El Paso, TX, 2005

First Sergeant Course, Fayetteville, NC, 2002

Tactical Army Combat Service Support Computer System/Standard Army Maintenance System (TACCS/SAMS), Petersburg, VA, 2001

Standard Army Retail Supply System (SARSS) 2AD/2AC/2B, Petersburg, VA, 2000

Senior Leader Course, Petersburg, VA, 1998

Army Recruiter Course, Columbia, SC, 1996

Advanced Leader Course, Petersburg, VA, 1994

Defense Packing and Unitization, 1992

Physical Inventory Management, 1992

Defense Basic Preservation and Packing, 1992

Defense Reutilization and Marketing System, 1992

Defense Preparation of Freight for Air Shipment, 1992

Defense Preservation and Intermediate Protection, 1992

SDS Depot Maintenance Work loading, 1990

Army Warrior Leaders Course, Augsburg, Germany, 1990

Nuclear, Biological and Chemical Course, 1989

Driver s Training Course, 1988

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Material Storage and Handling Specialist Advanced Individual Training, Petersburg, VA, 1987

Basic Combat Training, St. Louis, MO 1987

Legion of Merit Medal

Bronze Star Medal (1 OLC)

Meritorious Service Medal (6 OLC)

Army Commendation Medal (2 OLC)

Army Achievement Medal (1 SLC)

Joint Meritorious Unit Award

Meritorious Unit Commendation

Army Good Conduct Medal (Three Silver Loop)

National Defense Service Medal (1Bronze Star)

Korea Defense Service Medal

Armed Forces Expeditionary Medal

South West Asia (2 Bronze Stars)

Afghanistan Campaign Medal

Iraqi Campaign Medal (1 Bronze Star)

Global War on Terrorism Expeditionary Medal

Global War on Terrorism Service Medal

Non-Commissioned Officer Professional Development Ribbon (Bronze Numeral 4)

Army Service Ribbon

Overseas Service Ribbon (Bronze Numeral 3)

Saudi Arabia Kuwait Liberation Medal

Kuwait Liberation Medal

Wheeled Vehicle Driver Badge (2)