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Care Delivery | Customer Service | Bedside Manner | Patient Education | Training | Relationship Building | Influential Leadership

Versatility | Communication | Negotiation | Persuasion | Presentation | Organization | Time Management

Energetic, enthusiastic and self-motivated professional with years of diverse experience including a recent transition into the healthcare industry upon completion of M.S. in Physician Assistant Studies. Possess vast clinical experience in hospital and outpatient-based settings, thus sharpening personal ability to deliver the utmost in quality patient care. Focused, capable team player with a willingness to learn drive to succeed. Able to effectively manage projects concurrently in alignment with set deadlines. Enthusiastically enjoy working with colleagues to make a positive, lasting impact on the lives of patients and their families. Seeking a new opportunity that will call on business acumen and most recent experiences in a non-clinical capacity that will offer prospects for career advancement.

  Offered patient-focused diagnoses and allergy treatment for asthma in outpatient adult and pediatric patients

  Delivered expert care to aid clients in resolving numerous concerns regarding dermatitis, anaphylaxis, nasal polyps, hives, as well as allergies to triggers such as food, animals, latex and substances

  Led environmental, food and drug allergy testing; devised customized treatment plans based on results

  Administered immunotherapy and facilitated food challenges to rule out patient allergens; documented results and schedule follow-up appointments as needed

  Worked in the Telemetry Units and in the Cardiac Catheterization Lab to take initial patient histories and lead physical examinations

  Documented and shared care plans which included follow-up that called for the complete patient screening and preparation

  Completed orders for medications, laboratory work and diagnostic tests; carefully reviewed and interpreted all results

  Partnered with attending Physicians, Residents, nursing staff and care providers to ensure high-caliber patient care

  Tended to patients before and after cardiac/peripheral catheterizations and electrophysiology procedures

  Removed the femoral, arterial and venous sheaths

  Processed registrations; secured accurate demographic and insurance information from all patients

  Prepared charts, verified insurance and handled all billing for ambulatory surgeries with both accuracy and timeliness

  Sourced, qualified and interviewed high-caliber candidates for permanent mid-to-executive level roles in New York, NY and Dublin, Ireland

  Spearheaded the recruitment process at all phases including the interview, offer and placement stages

  Proved vital in transferring client relationships to BNY following the March 2005 acquisition of Standard & Poor s Securities

  Introduced clients to new functions including broker-assisted trading and use of a direct market access platform

  Offered soft dollars and commission recapture as viable, effective new commission management solutions

  Acted as an effective intermediary in working with Sales Representatives and Managers to support BNY s new strategic alliance

  Oversaw approximately 120 domestic institutional accounts; garnered $10M in annual trading revenue generated using trade execution platforms leveraged by Investment Managers

  Noted opportunities to boost revenue using consultative selling for existing clients, as well as development of new accounts

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Continued

  Directed account coordination functions for up to 240 domestic institutional accounts

  Secured $25M in annual trading revenue; steadily surpassed established sales goals each year

  Artfully negotiating soft-dollar agreements with Portfolio Managers, Equity Analysts, Traders and soft-dollar Administrators; always drove regulatory compliance in finalizing all soft-dollar agreements

  Guided, inspired and trained 90 Sales Representatives using various soft-dollar sales presentations

  Developed and launched highly effective sales campaigns and incentive programs to drive soft-dollar sales of both proprietary and third-party research products

  Attained an impressive retention rate of 90% in the midst of an industry decline in soft-dollar sales that occurred due to regulatory concern

  Played a pivotal role in a 2004 sales launch of the firm s institutional equity research product; tenaciously negotiated product placement across a series of key accounts

Senior Account Manager, BeyondWork.com, 2000-2001

Account Executive/Registered Representative, Quick & Reilly, 1995-2000

Store Manager, Funco Inc., 1994-1995

Assistant Restaurant Manager, Marriott Corporation, 1992-1994

Master of Science, Physician Assistant, Touro College of Health Sciences, 2014 (Class President)

Bachelor of Science, Health Sciences, Touro College of Health Sciences, 2014 (Outstanding Academic Achievement Award)

Physician Assistant Prerequisite Coursework, Nassau Community College, 2009-2011

Research, Renal Cell Carcinoma and Von Hippel-Lindau Tumor Suppressor Gene, Adelphi University, 2010

Bachelor of Arts, Political Science-Minor in English, Fairfield University

Certification, Basic Life Support, 2014

Certification, Advanced Cardiac Life Support, 2014

Certification, Infection Control and Barrier Precautions, 2012

Training, EMT-Basic Certification, Nassau County EMS Academy, 2010

License, NYS PA Registration No. 017418

License, NPI # 1154746071

Licenses, Series 7 and 63

Member, AAPA, 2011-Present

Member, Pi Alpha Honor Society, Touro College of Health Sciences

Member, Phi Beta Kappa Honor Society, Nassau Community College

Volunteer, Winthrop University Hospital Emergency Department, 2009-2011