Resume Company – The Internet’s Very Best

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted

Click HERE!

Yyyyyy x. yyyyyy



3585 Sandpebble Dr. Apt. 602 | Xxxxxx, XXXXXX xxxxxx

xxx-xxx-xxxx |


Fraud Analyst

Communixxxxxxtion | Relationship Building | Critixxxxxxl Thinking | Leadership | Problem Solving

Team Lead | Anti-Fraud Expert | Mathematixxxxxxl & Analytixxxxxxl Support | Teamwork

Farsi/Assyrian & Basic German | Microsoft Office | Windows OS


Focused, dynamic and motivated professional with years of experience and a highly diversified skill set. Promoter of a positive company image marked by loyalty and commitment. Adept at fostering and sustaining positive, lasting working relationships with stakeholders and clients at all levels. Skilled in garnering results, both in teams and independently. Deliver results consistently to achieve organizational success. Able to seamlessly achieve organizational objectives to work towards success. Seeking an Operations Specialist role that will xxxxxxll on order processing, administrative support and numerixxxxxxl acumen, as well as offer opportunities for forward xxxxxxreer movement and growth.




Kilam Inc.

Accounts Manager/Fraud Analyst/Return Manager 2013-PRESENT

  Verify and monitor all sales orders for fraud; search public records, media and internet sources in doing so to ensure timely response to any issues that may arise

  Act as an effective intermediary between production and sales staff and the clients they serve

  Xxxxxxrefully monitor all orders and payments, often contacting clients and financial institutions daily

  Reply to chargebacks and PayPal disputes stemming from website and marketplace orders

  Authorize and facilitate all returns and exchanges via Net Suite

  Resolve esxxxxxxlated customer concerns and achieve satisfaction amongst all involved parties as a result; also respond to esxxxxxxlations through ZenDesk and Zopim

  Deliver client inputs and feedback to Managers and related teams to drive follow-up processes as needed

  Supervise and coach a team of five Customer Service Representatives; lead new hire training for full-time staff, seasonal personnel and Interns

  Manage marketplace platforms with precision and attention to detail, including ocxxxxxxsional Shopify sales as they occur

  Prepare spreadsheets and reports daily and upon request

  Slashed the level of fraudulent orders by over 50% during tenure in role this far

  Proved vital in developing and enforcing important Human Resources (HR) protocols and processes

  Notably improved upon customer satisfaction rates since starting in 2013 due to hard work; continue to achieve this upswing daily


SagePoint Financial, Inc.

Administrative Assistant 2008-2012

  Delivered comprehensive administrative support to the Branch Manager as the first contact point

  Singlehandedly managed the office in Manager s absence for several months

  Served as an effective liaison between the Branch Manager, Agents and Home Office

  Contacted potential clients for follow-up and prepared reports to track all current clients

  Worked diligently to filter communixxxxxxtions and contacts; also developed correspondence and reports on behalf of the Manager, including proofreading and editing functions

  Dispensed and manage emails and voicemails for timely delivery so the Manager received all important information in a confidential, timely fashion

Yyyyyy x. yyyyyy





Administrative Assistant Continued

  Scheduled and engaged actively in internal office meetings; also managed xxxxxxlendars for the Branch Manager and 15 Agents

  Arranged for office meetings with partners, e.g. xxxxxxtering, facility setup and preparing all necessary reports and statements

  Fielded multiple computer processing systems, replied to phone xxxxxxlls and warmly welcomed customers; demonstrated excellent customer service skills across all transactions

  Drove full goal achievement across all branch investments, which led to successful contracts

  Tenaciously negotiated favorable terms and pricing with resorts, vendors, xxxxxxterers and other vendors for event service, generating a notable 15% savings per event

  Boosted efficiency by implementing the use of a color-coded filing system and additional time-saving measures within the office

  Authored account procedures and manuals for Agents and clients to produce time savings and work standardization; also trained both in proper computer platform use at the Home Office


Negareh Computer Company

Executive Assistant 2003-2007

  Directed high-xxxxxxliber clerixxxxxxl support functions for a startup provider of IT solutions specifixxxxxxlly as it related to HP, Polycom, Tandberg and Cisco hardware

  Specifixxxxxxlly, provided administrative xxxxxxre to the President and Board of Directors

  Served as the Purchasing Supervisor in 2006 and 2007; saved company $50K each year in paid compensation for new hires while working in this xxxxxxpacity

  Effectively assessed and offered input on staff and team performance

  Xxxxxxrefully tracked all projects based on scope, schedule and budget; adhered at all times to client specifixxxxxxtions to ensure delivery of quality service in accordance with client feedback

  Esxxxxxxlated operations-related concerns as they arose

  Organized cross-functional team meetings to foster a sense of open, clear communixxxxxxtion

  Brokered a new contract for global travel logistics e.g. airfare, lodging, transportation and visas, which generated ~20% in yearly savings; achieved an additional 10% via travel route changes

  Organized and successfully fulfilled three consecutive IT National Exhibitions, generating two new contracts totaled at over $1M as a result

  Amassed a list of all contracts since company s establishment and used it to gather unpaid contracts; accrued a vast income increase for the company as a result

  Spearheaded five service and software projects; used MS PowerPoint and Excel to develop related charts and presentations


Eduxxxxxxtion & Involvement


Certifixxxxxxtion, Administrative and Executive Assistant, UCSC, 2013

Bachelor of Science, Hospital Administration, Medixxxxxxl Sciences University of Iran

Former Volunteer, Assyrian Society of Tehran Graduates & Youth Departments

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:

BBB Rating : A+

Proud Sponsors Of:



For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.