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Comprehensive record of superior performance in sales, customer service, promotions, project management, planning, operations, documentation, financial management, scheduling and labor relations. Well-versed in effective organizational collaboration. Self-driven team player with strengths in communication and developing interpersonal relationships. Superior planning, organization, time management and decision-making skills.
Sales Associate, Lukas Wine & Spirits 2015 - Present
Provide knowledgeable product recommendations and assist customers in selecting wines & liquors.
Assemble product displays, arrange merchandise to maximize sales potential and ensure accurate pricing.
Owner, At Your Service Mobile Disc Jockey 2000 - Present
Responsible for all facets of operating this business, including sales, customer satisfaction, promotion, advertising, contract negotiation, financial management, bookkeeping and provision of services.
Sales Associate, Hy-Vee Wine & Spirits 2008 - 2015
Utilized comprehensive knowledge of wines, liquors and other beverages to assist customers in making product selections.
Accurately processed financial transactions and managed promotions such as tasting events.
Collaborated with various distributors to advertise and promote product lines.
Assistant Operations Manager, Building Services of America 1998 - 2004
Conducted comprehensive evaluations of franchisee's work and coordinated between clients & business operators.
Periodically assessed franchisee-client relations and implemented alterations to maximize profitability & satisfaction.
Loan Consultant employed by Regional Investment Company originating loans, calculating particulars of each loan package, qualifying applicants and processing documentation, 1996-1998.
Sales and Customer Service Specialist with Sprint Telecommunications communicating with customers, promoting & selling telecom services in Business and Residential markets and successfully achieving 100% of target at all times, winning recognition as Sales Representative of the Month on three occasions, 1994-1996.
Marketing Representative for Missouri Provident Insurance Company diagnosing & resolving problems for brokers, researching financial matters, qualifying applicants and winning recognition as Top Marketing Representative four years straight, 1985-1994.
General studies, Johnson County Community College
Marketing Communications studies, Kansas University
Effective Speaking in Human Relations course, Dale Carnegie
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