Filing System Maintenance, Correspondence Production, Inquiry Response, HR Regulatory Guidance, Use of HR Automated Systems/Applications, Vacancy Announcement Preparation, Applicant Coding, Certificate Issuance Monitor/Control, Hiring Management System Management, Applicant Evaluation, Benefits Management, Computer Error Remediation, Personnel Documents Management, National Finance Center Coordination/Interface, Customer Service, Communication, Problem Resolution, Personnel Scheduling, Recruitment Tracking, Candidate Interaction, Microsoft Office Suite, QuickBooks, Fox-Pro, Adams, Bankers Systems, Group-wise, Netscape, Databases, Fax Machines, Copiers, Laminators, Printers, Multi-line Phone Systems

December 2017 - Present

Customs & Border Protection

Bloomington, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

HR Assistant / IT Coalition Contractor

Support organization by assisting in hiring of Patrol Agents as well as Customs and Border Patrol Officers; responsibilities include scheduling medical/fitness examinations and interviews, preparing correspondence and uploading examination/interview results. Review EQIP submissions to surface security clearances and utilize telephone interviews to gain any needed edits or updates as well as to provide assistance with answering questions or to complete Human Resource-related materials.

Ensure that work is performed in alignment with established hiring center requirements; successfully answered questions and resolved issues in 80% of calls and ensured accuracy of information; also maintain confidentiality and privacy regarding personal or sensitive information and always project professional approach through verbal/non-verbal communication.

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June 2012 December 2017

Spotless Gals Cleaning

Rush City, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Owner/Manager

Held comprehensive responsibilities for all aspects of this venture; provided exceptional customer service, developed estimates, oversaw invoicing as well as payment collection, and recruited, hired and managed staff of six employees. Conducted background checks for employees, scheduled work assignments, utilized QuickBooks in managing payroll and other financial-related functions, oversaw budgets, developed monthly tax spreadsheets and ensured that taxes were paid and that all needed insurance coverage was in place. Managed all procurement for stock/supplies, consistently assured proper maintenance of all company equipment and performed multiple Human Resources-related actions.

October 2008 June 2012

Federated Co-Op

Rush City, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Convenience Store Manager

Oversaw work performance for up to 12 staff personnel; held comprehensive responsibilities for developing work schedules, managing time cards, procuring all needed supplies and ensuring provision of highest levels of customer service. Performed multiple Human Resources-related actions including conducting background checks, identifying and interviewing qualified applicants, hiring personnel and, when necessary, terminating employment. Maintained all personnel files and developed/conducted performance reviews. Prepared and managed $400,000 annual organizational budget, balanced receipts on daily basis and oversaw all banking activities; also facilitated employee meetings and prepared for monthly board meetings.

October 2003 September 2008

Integrity Plus Mortgage

Rush City, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Loan Officer/Mortgage Broker

Recruited loan applicants and collaboratively interfaced to identify loan requirements as well as qualify applicants; obtained relevant credit reports and utilized industry experience to assist in improving credit scores of applicants as well as identifying appropriate mortgage type and optimal available rates. Compiled and processed relevant applicant information and loan packages, identified closing dates and prepared all needed closing documents. Was also tasked with setting up/maintaining files and documentation, overseeing telephone activities and performing all needed data entry.

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August 2001 September 2003

MDA, Commissioner s Office

St. Paul, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Office Administrative Specialist, Senior

Provided exceptional administrative, program and organizational support to Assistant Commissioner and Policy Analyst; expertly monitored and coordinated all office operations, monitored timeframes/deadlines for contracts and other legal documents and facilitated workflow and communication efficiencies within workplace. Skillfully ensured effective communication between Divisional leadership, Commissioner and general public, and diligently managed all telephone activities.

March 2001 August 2001

MN Department of Agriculture

St. Paul, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Office Administrative Specialist, Intermediate

Expertly coordinated multiple office and administrative support activities including developing schedules, and supporting unit personnel, Section Managers and Supervisors; assured proper workflow within division and managed telephone system activities.

July 2000 March 2001

MN Department of Agriculture

St. Paul, MN

Hours Worked per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A

Office Administrative Specialist

Supported Nursery Inspection & Export Certification Units with excellent clerical activities; continually ensured compliance with all regulations/rules and processed/distributed Export Certification Program Certificates to accompany Minnesota agricultural products upon entry into foreign countries; managed telephone system.

Metropolitan State University, St. Paul, MN

Studies toward Bachelor of Arts in Business Administration, 2000-2002

GPA: N/A

Semester/Credit Hours: N/A

Cambridge Community College, Cambridge, MN

Associate of Arts Degree, Science, 1996

GPA: N/A

Semester/Credit Hours: N/A