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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com
Senior Management Executive
Multi-Site Operations Leadership ~ P&L Accountability ~ Total Quality Management
Staff Training & Leadership ~ Safety Compliance ~ Change Management ~ Lean Methods ~ 5S
Executive Profile
- Proficiency in strategic planning, team-building, organizational transformations and start-ups, project coordination, sourcing, supply chain management, technological evolution, and ensuring consistent and peak levels of quality control & assurance.
Excel at budgeting, forecasting, capacity planning, inventory management, and lean production.
- Seamlessly coordinate cross-functional and engaged teams in accomplishing corporate and sites-specific objectives, and meeting deadlines in a high-growth and international environment.
Highly skilled at standardizing and implementing business processes to maximize competitive positioning, organizational stability, logistical efficiency, financial growth, customer appeal, and profitability.
Adept at convincingly interfacing with key stakeholders to optimize forward-moving efforts, contain or reduce costs, and fuel continuous improvement.
- Extremely agile, and able to anticipate, plan, and respond accordingly to changing priorities and demands.
- Highly astute, decisive, and able to translate executive leadership expertise to multiple business sectors.
Selected Achievements
Structured operational turnarounds to achieve world-class manufacturing and distribution across several plants and a $15M cost savings through yield improvement, productivity initiatives, and reduced headcount.
Lowered labor expenses by $4.8M by streamlining operations, hiring top talent, and reorganizing teams.
Methodically standardized domestic operations to propel quality scores from mid-90 s to average of 98.
Substantially lowered OSHA recordable incidents from 5.2 to 2.3 in one year and elevated safety audit scores in all domestic plants to 98.6% average (from prior year of 95%).
Guided successful ratification of three labor contract negotiations at 30% below expected cost guidelines.
Defined and conveyed rigorous operating standards for plant managers resulting in acquiring top talent.
Contrived hourly bonus process based on key metrics to cultivate performance-based work environment.
Professional Experience
King Biscuit, San Diego, CA and Bocas Del Toro, Panama, 2016 Present
Chief Operations Officer
Spearhead full-scope operations for multiple subsidiaries based in Panama, Costa Rica, and US.
Devise and control budgets, oversee business development, and drive innovative strategies to boost company interest and awareness.
Tommy E. Short Charitable Foundation, 2016 Present
Chief Operations Officer
Provide influential leadership for foundation dedicated to fostering sustainable development around the globe.
S. Short Consulting LLC, 2014 Present
Owner
Govern daily operations for consulting firm specializing in turnaround projects and start-up operations.
Continued ►
Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2
Leverage expertise in lean methods, best practices implementation, and process improvements to garner positive transformations and successful start-ups.
Chipotle Mexican Grill, 2014 2016
Field Leader
Brought on board to stabilize operations following shutdown of 42 units due to an E. coli concern.
Mentored, coached, and developed top performers to achieve highly successful turnaround.
Grimaldi's Pizzeria, 2012 2013
Manager, Restaurant Operations
Led strategic process development with an emphasis in cost reduction, sanitation and safety optimization, employee engagement, and TQM.
Papa John s International Inc. Louisville, Kentucky, 2010 2012
Senior Director, QCC Operations USA
Directed 11 QCC (Quality Control Center) plants comprised of 800 team members, 89 managers, and 11 plant directors in servicing 4,000 North American Papa John s stores.
Orchestrated efficient and quality-focused manufacturing of 3.8 million trays of fresh dough each month.
Governed the complete spectrum of daily operations encompassing production, distribution, maintenance, DOT compliance, safety, sanitation, accounting, and world-class customer service.
Headed human resources functional areas such as staffing/hiring, performance evaluations, conflict resolution, and management team development.
Papa John s International Inc., Portland, Oregon / Phoenix, Arizona, 2004 2010
Director of QCC Operations West
Coached, directed, and supervised 300 associates, 38 managers, and four plant directors across five plants.
Established plans, practices, and processes for meeting volume growth due to promotions and advertising.
Recipient of Circle of Perfection Award for repeated achievements in team-building and leadership.
Papa John s International Inc., Portland, Oregon, 2003 2004
Plant Manager, QCC (OR)
Commanded all facets of plant operations comprised of 75 employees from staffing to safety management.
Enhanced efficiency to decrease labor expenses by $90K and improve safety performance by 40%.
Dramatically lowered consumer complaints by 75% by implementing Quality through Excellence programs.
Captured $350K in savings by masterminding continuous process improvement initiatives.
Papa John's International Inc., Denver, Colorado, 2000 2003
Director of Corporate Operations
Directed operations for 12 restaurants while leading measurable turnarounds at an additional seven locations.
Championed efforts to boost sales by 15% year over year while drastically reducing turnover by 75%.
Aligned all West division stores to operate at lowest food cost and highest delivery accuracy.
Bohemian Breweries International, Fort Collins, Colorado, 1998 2000
Warehouse Director / Services Coordinator
Applied strong business acumen and organizational skills toward managing three warehouse facilities.
Consolidated two plants resulting in curtailing workforce by 75% and operating under budget by 35%.
Channeled international communication through corporate office to increase transparency and productivity.
Streamlined inventory ordering process to accelerate part turns and slash costs by 50%.
Prior background includes service with the United States Navy; served on three tours, honorably discharged.
Professional Development
Business Management, University of Oregon; Executive Leadership Training; Total Quality Management; ServSafe;
Six Sigma Green Belt; Lead Manufacturing Certification; Certified Baker, American Institute of Baking
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com
DATE
HIRING AGENT NAME
TITLE
COMPANY NAME
ADDRESS
CITY/STATE/ZIP CODE
Dear__________________:
I am currently seeking a challenging career opportunity in an executive management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you an outstanding background in multi-site operations management, significant experience in process design and development, and well-developed expertise in sourcing, profit & loss management, team development, and demand management. I constantly strive to capitalize on cutting-edge technologies to propel company growth, productivity and competitive positioning, and am highly regarded for my entrepreneurial work approach. My extensive experience in facilitating stringent adherence to quality and regulatory criteria will unquestionably prove to be an immediate asset to your company. To complement these qualifications, I offer an excellent blend of strategic, analytical, planning, and forecasting skills which are vital as a (INSERT TARGET POSITION).
As an influential addition to your senior leadership team, you will find that I am remarkably positioned to guide (INSERT NAME OF COMPANY) in not only attaining, but exceeding its goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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