- 255 S. Cherokee St. #2224 Ÿ Xxxxxx, CO xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. Attached in my resum for your review and consideration.

What I offer is my Master s in Mechanical Engineering with a technical internship in healthcare and more than 17 years providing high-performance operations management, sales, and customer service in the academe, retail, sports/recreation, and transportation industries. I am currently with Joy Wine and Spirits in Xxxxxx as a Wine Sales Associate. Prior to this, I had an internship with AlloSource in Los Angeles as RA/QA Engineering Intern conducting various projects in applied medical science while finishing my Master s degree. For more details, please take a moment to go through my resum .

In leveraging my sales management competencies with a view to applying my mechanical engineering skills, I have also my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in generating repeat business, a healthy reputation in the markets, and a seamless working experience with colleagues in attaining shared commitments.

I am confident that my education, experience, and personal strengths offer the right mix of qualifications that give me the edge among candidates for the position and one who can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you so much for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 255 S. Cherokee St. #2224 Ÿ Xxxxxx, CO xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Mechanical Engineer/Technical Sales Engineer

Qualifications Profile

    Self-assured, dynamic, and results-driven engineer with relevant engineering internship in healthcare, and more than 14 years of aggregate experience in operations management, sales, and customer service in the retail, sports/recreation, transportation, and the academe.

-    Managed a car rental s largest non-airport location, supervising 18 employees, and managing a fleet of 650+ cars worth over $9M while maintaining a customer satisfaction rating of 81% over 3 consecutive years of tenure.

-    Developed routines that heightened the customer experience in wine tasting for a wine club.

    Highly detailed, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Effective interpersonal communication skills that inspire customer confidence with business

Key Expertise

    Marketing & Sales (Trad. & Online)

    Retail Sales Management

    Customer Service Management

    Event Management

    Relationship Management (Customers, Public, & Suppliers)

    Tactical & Operations Planning

    Process/Workflow Improvement

    Concurrent Project Management

    Project Budget Management

    Polices & Regulatory Compliance (i,e, 21 CFR 1271, 820 & 210/0000 xxxxxx xxxx , xxxx , xxxxx 00000, & AATB)

Technical

    Finite Element Analysis

    Massively Parallel Computing

    Medical Imaging (Confocal Microscopy)

    Holzapfel Simulation Method

    Apps: MATLAB, SolidWorks & Abaqus

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), MS Project

    Internet: MS SharePoint Online Collaborative Computing

Professional Experience

    Promote wines and liquor products meeting or exceeding sales targets, and provide a professional wine sales experience for novice consumers and connoisseurs/sommeliers.

    Developed wine tasting routines, selecting the proper vintage years and vineyard products.

    Provided an enjoyable wine tasting experience for clients with focus on meeting service quality standards, sales and promotions, professional relationship building, and growing the wine club patronage.

    Assisted customers with purchase decisions around company products, providing informed recommendation that ensured meeting their sporting needs in their choice of technical gear for skiing, snowboarding, mountaineering, hiking and climbing.

    Provided exceptional customer service that grew sales and a loyal customer base.

    Managed client accounts, providing customer service in accordance with service quality standards for an online automobile marketing company.

    Assisted branch sales and operations, creating and nurturing an aggressive professional sales culture focused on providing outstanding customer service and meeting or exceeding sales targets.

    Provided sales support involving comparative sales analysis PTD to YTD, identifying and targeting areas for improvement, and implementing strategic and tactical plans to address operational and marketing weaknesses.

    Successfully developed and primed 9 trainees for promotion to regular employment status after demonstrating product attitudes and performance excellence.

    Managed routine operations for the Kerchoff Coffee house in West Los Angeles, overseeing staff development, onboarding new hires, task scheduling, customer order processing, food preparation, and store opening/closing, with end-of-day hand counting of sales amounting to $25T to $35T for next day bank deposit.

    Managed sporting and entertainment events staged at the Pauley Pavilion, overseeing catering services in sporting events that included the Mercedes Benz Cup Champion s Club for the annual tennis tournament.

- 255 S. Cherokee St. #2224 Ÿ Xxxxxx, CO xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience

Internship

    Conducted regulatory research, material testing, packaging design, and vendor evaluations to ensure compliance with 21 CFR 1271, 820 and 210/0000 xxxxxx xxxx , xxxx , xxxxx 00000, and AATB standards.

    Designed and executed packaging solutions for tendons, analyzed materials for cut-gloves, conducted QA inspections for material wear and tear, organized assay qualifications, and recommended the proper cut-glove for processing.

Military Experience

Received a conditional acceptance to the NAVY OCS.

Major Projects (Mostly in Medical/Healthcare Internship)

    Large-scale Atomic/Molecular Massively Parallel computational material science (LAMMPS).

    Dynamic mechanical analysis of poly-ether-ether-ketone (PEEK) for use as a spinal cage.

    Finite element analysis of a tapered beam using Solidworks and MatLab.

    Total hip replacement analysis using finite elements and modeling via MatLab and Solidworks.

    Constructing and analyzing an osteocyte (bone cell) using finite elements in Abaqus, which was created directly from a medical image (confocal microscopy).

    Simulation and modeling of an arterial wall using the Holzapfel method via MatLab.

Education & Credentials

    UNIVERSITY OF XXXXXX XXXXXX Ÿ Xxxxxx, CO 2013-2016,

M.S. in Mechanical Engineering

    CERN PHYSICS SEMINAR Ÿ Geneva, CH, May 2013

    UNIVERSITY OF CALIFORNIA LOS ANGELES Ÿ Los Angeles CA (2004)

Bachelor s Degree

Professional Development/Certification

    Sports Performance Level 1 Coach, USAW, CO (Aug 2014)

Professional Affiliations

    Member: Catholic Charities

    Volunteer:  California Scholarship Federation Life

    Member: FFA, 4-H | Welding Club. Cuesta College, CA | Girl's State American Legion

    Team Captain: UCLA Snowboarding United Way

    Volunteer and Donor: Sports Performance Level 1 Coach, August 2014

    USAW, Olympic Training Center, Xxxxxx Springs, CO.