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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●


Project Manager / Program Manager / QA Manager

Software Testing & QA ~ Process Improvements ~ Resource Management

Client Relations ~ Staff Mentoring & Motivation ~ Release Management




  • Strong project & program management experience with the ability to create detailed project plans and budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.
  • Demonstrated strengths in mentoring and leading technical teams throughout the complete software development life cycle (SDLC) and software testing life cycle (STLC) for cutting-edge solutions.

         Extremely well-versed in change control, quality assurance, Agile & Waterfall methodologies, status reporting, executive-level relations, test management, traceability matrices, and software estimation process.

  • Proven success in testing and deploying solutions which considerably enhance productivity, profitability, and competitive positioning for clients and employers.
  • Excel at requirements analysis and translating needs into practical, robust, and end-to-end solutions.
  • Adept at testing (functional, integration, regression, end-to-end, and UAT) and defect resolution.
  • Seasoned background in insurance domain spanning life, property, LTC, annuities, and healthcare.

         Able to lead diverse teams in meeting deadlines in a fast-paced, high-growth, and diverse environment.

         Multilingual (English, Hindi, Bengali) with excellent interpersonal and team-building skills.


Professional Experience


Cognizant Technology Solutions, multiple locations (US & India), 2004 to Present

Product Consultant Testing (2011 to Present)

         Plan and establish Agile testing COE enterprise-wide as part of modernization initiative for 2020.

         Spearhead all facets of test management and execution including researching novel strategies for test automation and process improvements.

         Coordinate Sprint planning, review, and retrospective with key stakeholders in role as Scrum Master.

         Effectively streamline regression test processes and procedures for greater performance and quality output.

         Demonstrate proficiency in risk management and mitigation, resource management, analyzing QA Lessons Learned, status reporting, project documentation, and continuous improvement.

         Apply strong leadership talents toward coaching, mentoring, directing, and evaluating team members.

         Actively participate in business development initiatives including RFPs and RFIs to expand existing accounts and secure new business.

         Perform revenue calculation, cost estimation, budgeting, and forecasting in PeopleSoft ESA (Enterprise Software Automation) and FMS (Financial Management System).

         Won Award of Excellence - Agile Test Leadership and Training for establishing Agile testing COE.


Senior Associate (2010 to 2011)

         Accurately identified test requirements, generated and presented test strategy and test plan to project stakeholders, devised test estimates, and participated in test scenario preparation, test case design, and peer reviews of test cases designed by other QA members.

         Conducted end-to-end testing and regression testing of automobile insurance policies, performed database validation, logged defects, and held defect triage meetings to achieve rigorous QA goals.

         Reported status and risks/issues via QA dashboard and seamlessly collaborated with offshore and onshore resources to meet project deliverables.


Continued ►



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Associate (2006 to 2008)

         Governed policy project life cycle through rate, quote, and issue workflow for Travelers Insurance.

         Liaised between client staff, developers, and QA personnel to ensure solutions aligned with precise business requirements and stringent quality standards.

         Investigated issues in Rapid1/Director/OMNI/Upbeat/PICS application for Worker s Compensation products and recommended feasible solutions.

         Led unified efforts among onshore and offshore development teams to produce quality deliverables.

         Orchestrated delivery schedules, tested COBOL codes, resolved defects, and implemented maintenance and change requests in tandem with Travelers project managers and business stakeholders.

         Formulated design documents based on business and functional requirements and developed application software components.

         Assembled detailed unit test plans, performed comprehensive unit testing, and guided QA team in completing acceptance testing on released products.

         Extensively participated in design walkthroughs and attended project review meetings throughout SDLC.

         Advised Travelers senior leadership team, development leads, and project managers of project status on a weekly basis.

         Leveraged exceptional talents in project documentation to prepare status reports, issue logs, incident reports, defect trackers, and QA dashboards.


Prior experience with Cognizant Technology Solutions includes role as Programmer / Analyst (2004 to 2005).




Bachelor of Engineering, Computer Science and Engineering

College of Engineering and Management, Kolaghat, 2003


Professional Development:


Certified Scrum Master

LOMA 280 External Certification

Long Term Care Insurance (Foundation Part1)

Property and Causality Insurance (INS21)

ISTQB Foundation Certificate

Certified Methodology Black Belt (CMBB), Pega Systems

SAFE Training - Teachers Retirement System




Software & Tools: IBM Rational Clear Quest, HP Quality Centre, HP ALM, TFS, TMF,PMF, Test Director, PEGA Rules Process Commander (PRPC), Citrix, Vantage, ALIS, OIPA, Aspen, JCL IBM, File Aid, File Aid for DB2, Xpeditor, Endevor, Changeman, Spufi, Abendaid, Comparex, Vantage, ALIS, Aspen, OIPA, Microsoft Office (Word, Excel, PowerPoint), Lotus Notes, PeopleSoft HCM (Human Capital Management), PeopleSoft ELM (Enterprise Learning Management), PeopleSoft ESA and FMS

Languages: C, C++, Cobol, REXX

Databases: SQL, VSAM, DB2, IMSDB/DC

Mainframes: IBM S/390


Volunteer Involvement

Perform regular outreach during Cognizant assignments in India to serve indigent population as part of company-sponsored program.

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●

















Dear Hiring Manager:


I am currently exploring career opportunities as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.


I offer substantial expertise in the complete spectrum of project management and software testing, proficiency with Agile methodology, and proven strengths in seamlessly cooperating with onsite and offsite team members to accomplish a project s QA goals according to expected timelines. My extensive experience across project leadership, client relations, risk management, and status reporting indicates my versatility and ability to manage software development and testing projects in any environment. To complement these qualifications, I offer sound analytical, planning, financial, and prioritization skills which are fundamental in driving successful projects and programs.

As an integral member of your leadership team, you will find that I am well-positioned to deliver immediate and long-term results, with an unwavering commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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