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Experience managing restaurant operations as well as training team members on best practices.
Outstanding listening, verbal communication and interpersonal skills in person and over the telephone to gain the trust, confidence and respect of customers and colleagues.
Strong ability to build and maintain rapport and identify the specific needs of key stakeholders.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Fluent in English and Arabic.
Le Pain Quotidien Year-Year
Assistant General Manager
Promoted from Kitchen Manager to Assistant General Manager for consistently exceeding performance goals.
Interviewed candidates for employment opportunities and hired associates that were an ideal fit.
Trained, mentored and coached team members on best practices of operations across six locations.
Evaluated the performance of individual employees and made recommendations for improvement.
Name of Degree (Associates or Bachelors), Management, Cairo University Cairo, Egypt
Teach cooking and chess classes in the local community.
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