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Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Operations Management │ Team Building │ Training / Development │ Project Management
Strategic Analysis / Planning │ Trends Tracking │ Profit / Loss │ Budget Control │ Forecasting
Information Technology │ Organizational Roadmaps│ Data / Records Management │ Compliance
New Business Development │ Inside Sales │ Creative Marketing │ Cost Management │ Customer Service
Highly Accomplished Leader who makes sound decisions to reflect positively on high-volume operations in alignment with a company s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results, and who promotes Best in Class practices to boost profits. Visionary Professional who rises above business challenges to improve the bottom line, including quickly adapting to evolving marketplace scenarios. Excellent Communicator who develops synergistic relationships with cross-geographical executives, teams, and customers, and who leads peers by example and with ethics and integrity.
Professional Synopsis
Epiphany Professional Services │ S Corporation, Plano, XXXXXX 2003 Present
Area Manager
Capitalize on the opportunity to manage a 48-member team in coordinating and facilitating operational aspects of a distribution center for the Dallas Morning News to ensure consistent compliance with companywide policies and regulations. Lead centralized administrative support to coordinate shipping and receiving initiatives while upholding product integrity, overseeing assembly and distribution, managing inventory control, and directing consumer inquiries to subscribers. Interface between contractor workforce and Circulation Department.
Successfully retained a large percentage of lucrative contractor stops.
Profitably obtained monthly sales quotas to maintain Retention Performance Matrix.
Recognized as the first line of support in Best in Class practices to grow a core subscription base.
Honors Creditors Agency, Inc., Dallas, XXXXXX 2001 2002
Deficiency Account Collector
Strategically steered a solutions-generating team of recovery specialists via complex client portfolio performance analysis and process development to optimize liquidation and expense control in collection efforts. Demonstrated sharp analytical abilities toward handling all profit / loss statements associated with cost collections.
Spearheaded highly effective strategies to minimize losses in individual account queues.
Resolved critical delinquent accounts by contacting customers to avoid collateral repossession.
Central Freight Lines, Irving, XXXXXX 2000 2002
Dock Supervisor │ Dispatch Supervisor
Led targeted decision-making among high-volume dock operations, including training, mentoring, and managing a details-centric team of 50 via tactical planning and controllership of resources to ensure damage-free and safe loading / unloading of freight. Delivered excellence in customer service while prioritizing driver assignments.
Strategically analyzed initiatives essential to meet overall production levels.
Maximized efficiency via developing key reports and promoting driver communications.
Verified materials loaded / unloaded against bills of lading, and directed materials to storage areas.
Waffle House, Garland, XXXXXX 1997 2000
General Manager
Played a vital role in directing fast-paced restaurant operations while recruiting, training, mentoring, and managing a customer service-focused team to exceed sales and business objectives. Directed 24 sales associates while building a profitable team to achieve expected performance and certification levels. Comprehensively implemented companywide standard guidelines and policies to ensure seamless operational processes.
Personally managed the start-up and successful operations of a brand new store unit.
Achieved a 13.5% increase in sales via dynamic sales associate performance with zero PQ.
Education & Professional Development
Associate of Science in Business Management Tarrant County Junior College
PMI Certification (In Progress) │ Certified National Pharmaceutical Representative (NAPSRx)
Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I can offer proven talents in Operations Management, Team Building / Training, Project Management, Strategic Analysis / Planning, Trends Tracking, Profit / Loss, Budget Control, and Forecasting. I am also experienced in Sales, New Business Development, Marketing, IT, Organizational Roadmaps, and Customer Service, and consistently achieve winning project and / or assignment task outcomes due to my superior skills in critical thinking, work prioritization, time management, and attention-to detail.
To complement this experience, please note that I earned an Associate of Science in Business Management from Tarrant County Junior College. I am in the process of attaining my PMI Certification, and am recognized as a Certified National Pharmaceutical Representative by the NAPSRx.
Currently, as an Area Manager for Epiphany Professional Services (S Corporation), I expertly lead a 48-member team in coordinating and facilitating operational aspects of a distribution center for the Dallas Morning News to ensure consistent compliance with companywide policies and regulations. Within this role, I direct centralized administrative support to coordinate shipping and receiving initiatives while upholding product integrity, overseeing assembly and distribution, managing inventory control, and directing consumer inquiries to subscribers. Furthermore, I liaise among a high-volume contractor workforce and Circulation Department.
A sample of my achievements include:
Successfully retaining a large percentage of lucrative contractor stops.
Profitably obtaining monthly sales quotas to maintain Retention Performance Matrix.
Serving as the first line of support in Best in Class practices to grow a core subscription base.
As this is just an example of my abilities, please refer to my enclosed resume for additional leadership roles.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
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