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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● firstname.lastname@example.org
Project & Program Management ~ Consulting ~ Team Leadership
Strategic Planning & Analysis ~ Business Development ~ Client Relations
Seasoned IT background spanning 17 years with substantial project and program management experience; solid ability to define requirements, coordinate cost-effective resources, and facilitate delivery within timeline, scope, and budget constraints.
Extremely well-versed in business intelligence, advanced analytics, and Open Data solutions.
Excel at interfacing with key stakeholders to propel forward-moving efforts and support continuous and measurable improvements.
Adept at guiding projects throughout entire lifecycle and leading teams in implementing solutions which advance revenue growth, productivity, and competitive positioning for large organizations.
Highly skilled at risk management, strategic planning, vendor relations, and change management.
Diligently focus on optimizing technology performance, security, usability, and regulatory compliance.
District of Columbia, Washington, DC, 2012 to Present
Sr. Project Manager / Management Consultant, Identity, Credentialing & Access Management, 2015-Present
Align and mobilize geographically-dispersed technical teams through R&D software and firmware development cycle to improve Personal Identity Verification Interoperable (PIV-I) and Physical Access Control System (PACS) for DHS-FEMA.
Spearhead full-scope installation of physical aspects such as controllers, readers, and wiring.
Determine requirements and efficiently coordinate efforts with installation vendor and District General Services (Protective Services Department) agency.
Positioned district to be chosen by DHS-FEMA to participate in beta test for smartcard login project.
Sr. Project Manager / Management Consultant, Special Projects: Office of CTO, 2014 to 2015
Instituted and led Open Data Community Interest Group to discuss District s Open Government and Open Data initiative, specifically identifying, evaluating, and documenting opportunities and risks.
Directed R&D pertaining to restructuring and rebranding of Business Intelligence and Citywide Data Warehouse unit, and drove initial research and development on advanced analytics for cities.
Sr. Project Manager / Management Consultant, Office of CTO, 2012 to 2014
Championed several business intelligence and reporting projects for CityWide Data Warehouse team with accountability for budgeting, reporting, forecasting, SDLC documentation, and team direction.
Effectively interfaced with District s executive management to clarify precise business needs and requirements.
ACS (a Xerox company), Washington, DC, 2010 to 2012
Management Analyst / Project Manager, Reporting
Proficiently orchestrated financial accounting, budgeting, reporting, and forecasting for ACS s DC Ticket Processing program.
Oversaw DMV s Business Objects ticket processing reporting environment and ensured rigorous adherence to SOX criteria.
Handed requirements gathering, risk assessments, monthly client invoicing, analysis for new projects, negotiating with senior business and technical leads, and generating project plans.
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Washington Metropolitan Area Transit Authority, Office of the Assistant General, 2008 to 2010
Sr. Project Manager (Management Consultant)
Governed all aspects of both enterprise projects, Return-To-Work (RTW) and Safety Management System (SMS), from project plan development to cross-functional team leadership.
Federal Department of Transportation, Maritime Administration, 2008
Marine View (MarView) Program Manager
Authored SDLC documentation for MarView v2.0, assembled user guide, and played an integral role in creating high-impact marketing materials for solution.
Generated project plan to seamlessly coordinate and execute MarView enhancements and releases.
Resourcefully created prototype data capture and management database to accurately input and track performance results.
Department of Motor Vehicles, 2008
Sr. Technical Project Manager (Independent Contractor)
Completed short-term assignment to deploy new enhancements to Electronic Ticketing Information Management System (eTIMS) and collaboratively implemented quick fixes to DMV Ticketing Pay-By-Phone IVR in both English and Spanish.
DC Department of Consumer and Regulatory Affairs, 2005 to 2007
Sr. Project Manager / Analyst (Independent Contractor)
Led due diligence process and scrutinized permitting, enforcement, and licensing processes in support of comprehensive property management system (CPMS) project.
Facilitated requirements gathering sessions with agency divisions and groups to clearly define high-level functional requirements for enterprise solution.
Participated in devising project budget and compiling SOWs to acquire critical IT support to sustain key business systems.
Technology TEAM, Inc., Alexandria, VA, 2000 to 2005
Business Developer / Sr. Program Manager
Helmed Professional Services Division involving $10M+ portfolio of government contracts and several commercial contracts.
Established and standardized divisional procedures regarding salary structure, performance evaluations, resource allocation, program risk management, and status reporting.
Developed, mentored, and directed project managers, software architects, and quality assurance specialists in completing initiatives within budgets and timelines.
Played a pivotal role in Software Engineering Institute CMM (Integrated) Level II certification, and served as Chairperson of associated steering committee.
Successfully led major, multimillion dollar federal contracts with NIST (National Institute of Science & Technology), USPS (United States Postal Service), Dept. of Transportation Maritime, Defense Occupational Health Program, Air National Guard, and Defense Security Cooperation Agency.
Drove new business development support by researching and qualifying opportunities, participating in proposal creation, and delivering compelling and informative briefings to potential new customers.
Identity Leadership Certificate, University of Texas Center for Identity
Enterprise Risk Management, Risk and Insurance Management Society, Inc.
Northern Virginia Community College (NVCC) / Innovative Community Technology Services (ICTS):
CIW Master CIW Designer
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