Yyyyyy x. yyyyyy

Driven, focused, and knowledgeable Strategic Leader with 20+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in leading cross-functional teams, designing strategies focused on increasing productivity, and improving internal revenue/sales. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of the community.

Sales/Business Development Operations Management Staff Training/Coaching

Attention to Detail Contract Negotiation Complex Problem Solving Strategy Development

Team Leadership Report Generation Process Improvement Public Speaking

Conflict Resolution Financial Operations Adobe Acrobat/ICS Trained Microsoft Office Suite

• Direct day to day operations within a fast-paced retail environment with a concentration on increasing productivity and operational revenue
• Supervise team members which required providing coaching/training, implemented innovative sales strategies, and diffuse escalated customer service issues
• Obtained several promotions in a short period of time due to a demonstrated ability to lead others and improve internal operational efficiency

• Lead daily strategic operations within a successful organization which centered on creating and implementing innovative operational strategies
• Successfully sourced, interviewed, and hired staff members which includes training new staff members and consistently evaluating patient care standards
• Implemented annual operational goals, made budgetary recommendations aimed at reducing overhead costs, and ensured compliance with regulatory requirements
• Assessed and evaluated employee performance on a regular basis, maintained patient information in a secure manner, and worked closely with government agencies

• Manage classroom operations within a higher education setting which includes developing curriculum and implementing comprehensive assessments
• Identify technical tools for use within the classroom, create training materials for paramedic courses, and support individual student needs

Yyyyyy x. yyyyyy

• Managed administrative and operational tasks which included reviewing and revising processes along with verifying training deadlines
• Scheduled inter-departmental meetings, acted as a liaison between sales and engineering team members, and addressed incoming calls
• Supported record retention logistics through the creation of a complex database, standardized the internal filing process, and created a grant reporting system
• Oversaw internal accounting procedures such as month-end closing, reporting, and transaction reconciliation
• Maintained a high level of knowledge of regulatory standards along with

• Owner of a successful brewing company which centered on providing superior levels of customer service and increasing operational revenue
• Designed comprehensive customer satisfaction metrics, led the opening of a new store location, recruited new store members, and managed inventory levels
• Provided customer service and sales training to staff members, supervised cross-functional teams, and maintained store records

• Paramedic Supervisor, Golden Heart Paramedics, 2001-2004
• Flight Paramedic, Trinity Medical Center, 1997-2002
• Paramedic Supervisor, Community Ambulance Service, 1991-2001

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and operational roles with experience in overseeing strategic operations within a variety of environments, implementing innovative strategies, and supervising cross-functional teams. In addition, I have strong experience in interacting positively with others, diffusing escalated issues, and leading large-scale projects.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy