Yyyyyy x. yyyyyy

Administrative Professional

Database Administration ~ Filing & Faxing ~ Client / Customer Relations

Data Entry ~ Billing Support ~ Calendar Management ~ Records Management

         Possess more than 10 years of administrative experience with demonstrated strengths in guest reception, report preparation, calendar management, scheduling meetings, data maintenance, and internal communications.

         Excellent computer skills; able to maintain spreadsheets, forms, and databases to track business information.

         Resourceful, methodical, personable, and proactive with a solid reputation for poise, self-confidence, and commitment to confidentiality.

         Considerable expertise in planning, organizing, and managing daily workflow to optimize efficiency.

         Skilled at connecting with people from all cultures and socioeconomic backgrounds.

         Reputation for business acumen, initiative, resilience, and commitment to achieving results.

         Sound capabilities in implementing procedures and controls to reduce expenses, bolster revenues, heighten customer satisfaction, and elevate quality levels.

Macy s, 2016 to Present

Seasonal Inventory Specialist

         Support seasonal inventory needs by counting, documenting, ordering, and restocking inventory with close attention to surplus stock, damages, and product returns.

         Accurately and efficiently review invoice details and process consumer orders.

G4S Security Services, 2015 to Present

Security Officer (part-time)

• Perform security details in alignment with established policies, procedures and protocols, and maintain up-to-date security logs.

City of Tulsa, 2015 to 2016

Office Assistant II

         Promoted based on excellent administrative talents including typing letters and memos, coordinating executive-level schedules, monitoring account activity, issuing permits, and performing basic bookkeeping tasks.

         Reserved conference rooms, arranged meetings, and acquired A/V equipment as needed.

Arrow Security, 2014 to 2015

Superior Security, 2013 to 2014

Security Officer

         Delivered quality security services while overseeing broad-scope administrative tasks such as data entry, filing, faxing, verifying documents, and responding to business correspondence.

ADESA KAR Auction, 2013 to 2014

Dealer Registration Clerk

         Processed incoming titles daily from dealerships, and matched consignor checks to title and invoice.

         Contributed to accounts payable and receivable, and resolved issues related to titles, odometer discrepancies, and power of attorney.

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Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

Stillwater National Bank, 2011 to 2012

Document Imaging Technician

         Sorted, verified, and distributed all document imaging mail according to rigorous timeline expectations.

         Prepared and indexed document imaging projects for internal staff and external customers.

United States Cellular, 2006 to 2010

Clerical Associate / Customer Service Representative

         Provided top-notch customer service to maximize account retention, customer satisfaction, and company reputation.

         Assisted customers with product troubleshooting, account updates, billing resolution, and upgrading account with additional features.

Warren Clinic, 2005 to 2006

Registered Medical Assistant Float

         Supported office operations by preparing and sending faxes, scheduling patient appointments, and maintaining database of medical records.

         Leveraged sound clinical skills to prepare injections and record patients vital signs, while consistently ensuring strict adherence to HIPAA rules and regulations.

Wackenhut Security, 2004 to 2006

Clerical Assistant /Security Officer

         Fostered, promoted, and maintained positive public relations via physical security services.

         Performed a wide range of clerical functions from data entry and filing, to maintaining spreadsheets and responding to email correspondence.

Prior Background:

Registered Medical Assistant Intern, Utica Park Clinic

Cashier / Customer Service Representative Just for Feet

Administrative Assistant, Houston Works USA

Associate s Degree, Applied Science & Technology, (in progress), Tulsa Community College Online

Anticipated completion May 2017

President s Honor Roll & Dean s Honor Roll every semester current GPA: 4.0

Social Work and Business Administration, Texas Southern University

Registered Medical Assistant Phlebotomy, Platt College

Certificate of Business Administration, Platt College

Unarmed Security Officer License

Medication Aide License

First Aid/AED/CPR Certification

HHA/CNA Certification

Microsoft Office (Word, Excel, PowerPoint, Outlook); Adobe; QuickBooks; multi-line phone systems; fax machines