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Yyyyyy x. yyyyyy
3816 S. 21st St. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Driven, capable and motivated Chief Officer with years of diverse experience in the beauty and real estate sectors. Gleaned skills over the course of the last 10+ years that transfer seamlessly to any leadership position across industries. Excel in strategically prioritizing, planning and managing workflow to optimize use of resources, boost efficiencies, control costs, and achieve performance goals. Thrive in working to achieve company goals in both individual and team settings. Open to a new challenge with a Human Resources or Communications focus that will offer the prospect for ongoing career growth.
Highlights-Gary Manuel Salons
Proved vital in effectively creating and executing comprehensive training programs
Fostered and sustained mutually beneficial working relations with editors, bloggers and social media personalities
Developed and produced bi-annual photo shoots, featured in Elle, Marie Claire, Good Housekeeping, Modern Salon, American Salon and other high-profile publications
Bolstered salon group visibility from being based in the Seattle market to growing into a global presence
Transitioned the graphic design operations of the company, thus yielding $37K in yearly savings
Spearheaded the creation of client appreciation campaigns that boosted new guest retention levels by 23%, as well as marketing campaigns that increased enrollments to peak levels including a 12% uptick in new guest requests
Guided and empowered a team of 157 staff members and 300 students using motivational leadership practices
Professional Experience
Chief Officer, Engagement & Compliance, Gary Manuel Salons & Institute (2012-2017)
Encouraged the development of an open and inclusive environment using effective education and communicative efforts
Developed and maintained the Institute s budget with precision and attention to detail
Ensured achievement of third-party, state and federal compliance across all processes including legal and internal matters
Inspired and supervised a team including students in achieving positive workplace performance and overcoming interpersonal challenges with grace
Handled staffing functions, such as recruitment, completion of new hire paperwork and ongoing daily management
Reviewed and managed all staff leaves, ADA requirements, labor negotiations and student IEPs; also administered annual personnel compensation, benefit packages and annual performance reviews
Facilitated all monthly staff presentations, intended for the complete team audience
Fostered and sustained positive community relations, as well as within the team itself and abroad
Drove the Admissions Department to attain a lofty goal of 300 students per year
Developed and implemented a web-based curriculum that proved to be a noteworthy success; also devised new curricula for Esthetics and Cosmetology with a refreshed focus on diversity initiatives
Skillfully completed annual FAFSA and NACCAS audits and achieved zero negative findings in the process
Resolved student and staff grievances in a timely manner, making sure that each individual felt personally cared for
Oversaw functions pertinent to Title IV, Title IX and the Clery Act
Planned and hosted all organizational events; also handled related branding and promotional efforts
Moved the organization into utilizing both a mobile-friendly website and booking system; also created institutional social media accounts and managed each one using community and brand content geared toxxxxxxrds all audiences
Crafted and launched effective marketing campaigns that featured monthly and seasonal press releases
Recruitment Leader (2008-2012)
Tenaciously recruited and enrolled more than 200 students each year, surpassing organizational expectations on an annual basis
Planned a bi-annual Career Fair and Graduations
Developed and set into motion a series of highly effective student incentive programs, including retail and pre-booking incentives
Founded and advised the Student Council and Editorial Teams
Yyyyyy x. yyyyyy
Continued
Marketing, Windermere Real Estate & Commonwealth Title (2005-2008)
Worked in conjunction with Agents to
carry out online marketing efforts
Designed and produced listing fliers that contained vital content; also
planned for and hosted related listing events
Led a series of How-To marketing classes for the Windermere team
Volunteer Service
Mission Focus, Aveda (2015-2017)
Served as the Opening Speaker for AVEDA Global Congress Focus; discussed Mission, Fundraising and Global Green Grants
Also spoke at the AVEDA Global Sales Meeting Focus, which centered on how to develop a legacy worth leaving
Xxxxxxs the Keynote Speaker for the AVEDA Institutes South Yearly Summit on Authenticity & Marketing
Named as a Featured Speaker for AVEDA Meet-Up NW; discussed creating ethical results using community and team engagement best practices
Volunteer, Mary s Place/Salvation Army/Jubaliee House (2014-2017)
Proved vital in planning and executing monthly events
Actively promoted topics including health, wellness and self-confidence
Fundraiser & Event Manager, Puget Soundkeeper (2008-2017)
Drove the team to become AVEDA s most philanthropic salon group worldwide
Crated an inclusive, budget-friendly marketing campaign to appeal to all audiences
Amplified annual fundraising amounts from $35K to over $150K annually
Graciously accepted the Inspiration Axxxxxxrd 2017 from the organization
Fundraiser & Event Manager, Life Long AIDS Alliance (2008-2013)
Planned and set into motion a series of bi-yearly benefit events; included catered dinner in partnership with Tom Douglas, which garnered initial donations of $25K and up to $160K
Empowered a drive team of 300 Cosmetology and Esthetics students to raise funds for LLA s AIDS Xxxxxxlk, which grew into not only a profitable donation topping over $35K but also became one of the school s most inviting selling points
Education
Completed Courses, Bellevue College
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