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Yyyyyy x. yyyyyy

3816 S. 21st St. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



Driven, capable and motivated Chief Officer with years of diverse experience in the beauty and real estate sectors. Gleaned skills over the course of the last 10+ years that transfer seamlessly to any leadership position across industries. Excel in strategically prioritizing, planning and managing workflow to optimize use of resources, boost efficiencies, control costs, and achieve performance goals. Thrive in working to achieve company goals in both individual and team settings. Open to a new challenge with a Human Resources or Communications focus that will offer the prospect for ongoing career growth.


Highlights-Gary Manuel Salons


  Proved vital in effectively creating and executing comprehensive training programs

  Fostered and sustained mutually beneficial working relations with editors, bloggers and social media personalities

  Developed and produced bi-annual photo shoots, featured in Elle, Marie Claire, Good Housekeeping, Modern Salon, American Salon and other high-profile publications

  Bolstered salon group visibility from being based in the Seattle market to growing into a global presence

  Transitioned the graphic design operations of the company, thus yielding $37K in yearly savings

  Spearheaded the creation of client appreciation campaigns that boosted new guest retention levels by 23%, as well as marketing campaigns that increased enrollments to peak levels including a 12% uptick in new guest requests

  Guided and empowered a team of 157 staff members and 300 students using motivational leadership practices


Professional Experience


Chief Officer, Engagement & Compliance, Gary Manuel Salons & Institute (2012-2017)

  Encouraged the development of an open and inclusive environment using effective education and communicative efforts

  Developed and maintained the Institute s budget with precision and attention to detail

  Ensured achievement of third-party, state and federal compliance across all processes including legal and internal matters

  Inspired and supervised a team including students in achieving positive workplace performance and overcoming interpersonal challenges with grace

  Handled staffing functions, such as recruitment, completion of new hire paperwork and ongoing daily management

  Reviewed and managed all staff leaves, ADA requirements, labor negotiations and student IEPs; also administered annual personnel compensation, benefit packages and annual performance reviews

  Facilitated all monthly staff presentations, intended for the complete team audience

  Fostered and sustained positive community relations, as well as within the team itself and abroad

  Drove the Admissions Department to attain a lofty goal of 300 students per year

  Developed and implemented a web-based curriculum that proved to be a noteworthy success; also devised new curricula for Esthetics and Cosmetology with a refreshed focus on diversity initiatives

  Skillfully completed annual FAFSA and NACCAS audits and achieved zero negative findings in the process

  Resolved student and staff grievances in a timely manner, making sure that each individual felt personally cared for

  Oversaw functions pertinent to Title IV, Title IX and the Clery Act

  Planned and hosted all organizational events; also handled related branding and promotional efforts

  Moved the organization into utilizing both a mobile-friendly website and booking system; also created institutional social media accounts and managed each one using community and brand content geared toxxxxxxrds all audiences

  Crafted and launched effective marketing campaigns that featured monthly and seasonal press releases


Recruitment Leader (2008-2012)

  Tenaciously recruited and enrolled more than 200 students each year, surpassing organizational expectations on an annual basis

  Planned a bi-annual Career Fair and Graduations

  Developed and set into motion a series of highly effective student incentive programs, including retail and pre-booking incentives

  Founded and advised the Student Council and Editorial Teams

Yyyyyy x. yyyyyy




Marketing, Windermere Real Estate & Commonwealth Title (2005-2008)

Worked in conjunction with Agents to carry out online marketing efforts
Designed and produced listing fliers that contained vital content; also planned for and hosted related listing events
Led a series of How-To marketing classes for the Windermere team

Volunteer Service


Mission Focus, Aveda (2015-2017)

  Served as the Opening Speaker for AVEDA Global Congress Focus; discussed Mission, Fundraising and Global Green Grants

  Also spoke at the AVEDA Global Sales Meeting Focus, which centered on how to develop a legacy worth leaving

  Xxxxxxs the Keynote Speaker for the AVEDA Institutes South Yearly Summit on Authenticity & Marketing

  Named as a Featured Speaker for AVEDA Meet-Up NW; discussed creating ethical results using community and team engagement best practices


Volunteer, Mary s Place/Salvation Army/Jubaliee House (2014-2017)

  Proved vital in planning and executing monthly events

  Actively promoted topics including health, wellness and self-confidence


Fundraiser & Event Manager, Puget Soundkeeper (2008-2017)

  Drove the team to become AVEDA s most philanthropic salon group worldwide

  Crated an inclusive, budget-friendly marketing campaign to appeal to all audiences

  Amplified annual fundraising amounts from $35K to over $150K annually

  Graciously accepted the Inspiration Axxxxxxrd 2017 from the organization


Fundraiser & Event Manager, Life Long AIDS Alliance (2008-2013)

  Planned and set into motion a series of bi-yearly benefit events; included catered dinner in partnership with Tom Douglas, which garnered initial donations of $25K and up to $160K

  Empowered a drive team of 300 Cosmetology and Esthetics students to raise funds for LLA s AIDS Xxxxxxlk, which grew into not only a profitable donation topping over $35K but also became one of the school s most inviting selling points




Completed Courses, Bellevue College


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