Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

Documents & Records Management ~ Print Production

Digital Information ~ Public / Community Health ~ International Programs

         Bilingual (English/Spanish) professional with proven expertise in customer service, team-building, project leadership, records management, digital graphic reproduction, and global humanitarian program administration.

         Highly regarded for empathy, integrity, and commitment to confidentiality; acquired multiple State-issued certifications to administer HIV testing, provide risk reduction counseling, and advise clients in HIV prevention.

         Gained an excellent reputation for modernizing one of the largest UN agencies via cutting-edge technologies for print production, digital information, and records archiving.

         Skilled at implementing and maintaining procedures to accelerate workflow, reduce expenses, heighten customer satisfaction, and boost quality control & assurance.

         Able to work productively and diplomatically with individuals from all types of cultural backgrounds.

         Contribute dynamic communication skills toward effectively liaising between internal and external stakeholders in support of attaining organizational objectives.

         Sound knowledge of global development issues and the challenges of international organizations.

Buddies of New Jersey, Inc., Jun 2016 Oct 2017

State Certified HIV Tester and Counselor

         Administer Rapid HIV testing using Determine and Unigold Rapid HIV testing kits in a clinical setting with strict attention to confidential rules and regulations.

         Interview individuals to assess risk for HIV and other STDs, provide comprehensive health education on prevention strategies, and develop individualized risk reduction strategy in conjunction with clients.

         Input testing data into CDC database and prepare detailed reports and forms required by State Department of Health.

         Secure immediate linkage to healthcare upon positive test result, monitor client progress to ensure compliance with treatment, and serve as advocate and advisor to optimize positive outcomes.

         Orchestrate targeted outreach efforts including driving mobile testing vehicle to community locations.

         In concurrent role as administrative assistant, oversee onsite food pantry and volunteers, maintain up-to-date spreadsheet of donations, issue receipts for donations, respond to incoming calls, and replenish inventory of office supplies and equipment.

Continued ►

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United Nations Children's Fund (UNICEF), United Nations, NY, NY, 1999 2014

Senior Manager, Archives & Records Management and Print Production

         Hired, trained, coached, directed, evaluated, and motivated team of eight within Division of Financial and Administrative Management.

         Governed maintenance of UNICEF official records and archives including distribution of print material to over 185 field offices, donors, and interested parties.

         Maintained digital print production equipment, coordinated production of all organizational publications, and devised office management plan and strategy to ensure continuous attainment of business unit goals.

         Captured $285K - $325K in average annual savings by implementing in-house print production equipment versus relying on external vendor.

         Replaced simple photocopiers with multi-functional devices and provided training to 1,700 personnel in equipment use to save $75K+ in annual costs and dramatically bolster efficiency organization-wide.

         Trained and guided Executive Board members through transition from hard copy documentation to modern technology solutions which generated significant savings in print services.

         Achieved company-mandated objective of 40% staff reduction with zero impact to productivity.

United Nations Children's Fund (UNICEF), United Nations, NY, NY, 1994 1999

Senior Documents and Archive Manager

         Promoted from role as Documents Distribution Administrator to direct team of two in dissemination of communications from Office of the Executive Director to all UNICEF offices worldwide.

         Increased use of electronic distribution to slash mailing costs and enhance continuity of donations.

         Efficiently dispatched high volume of correspondence containing specific and critical information to all HQ and 185 field offices.

         Partnered with IT department in creating document repository, records management system, and associated web pages to expedite access to crucial information and significantly reduce printing and shipping costs.

         Compiled instructional materials and delivered formal training to hundreds of staff on records management policy and in use of electronic records management database.

Rutgers University / New Jersey Department of Health CERTIFICATIONS:

HIV Basic Facts

HIV Counseling and Testing

Risk Reduction Counseling

Client-Centered Counseling

PrEP Informational and Referral Training for HIV Test Counselors

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Lotus Notes, RAMP/TRIM, Fiery

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking a challenging career opportunity as a (INSERT JOB TITLE/POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

I offer excellent experience in performing a wide range of administrative and human services functions, outstanding capabilities in document & records management, and a strong blend of talents in print production, office management, personnel training, and public health. My substantial career with UNICEF, and most recently as an HIV test administrator and counselor certainly demonstrates my compassion and drive to help vulnerable populations. Additionally, I offer a resolute commitment to driving continuous improvement and controlling expenses within the organization which is crucial to achieving cost containment and consistent growth.

If chosen to join your team, you will appreciate my energy and enthusiasm exhibited in daily endeavors and my rapid transition into your office. I am certain that I am an ideal candidate for this opportunity and look forward to interviewing with you soon. Please call me anytime at the number listed above to schedule a time to meet.

Sincerely,

Yyyyyy x. yyyyyy