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YYYYYY X. YYYYYY
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Seeking assignment as:
Regional Operations Service Manager
for Florida Region
Wells Fargo Brokerage Financial Division
Profile
Long-term experience in FINRA compliance guidelines and complex management
Over two decades of background in securities industry
Series 7, 9, 10 and 66 Licenses
Adept in internal operational and risk compliance management
Proven background in unit turn-arounds and recoveries from failed audits
Record of progression to assignments of increasing authority and responsibility
Tasked with oversight of up to seven business units
Successful in staff leadership & training, operations and business development
Proven team leader, supervisor, mentor and role model
Excellent organizational and work prioritization capacity
Knowledgeable in full-life-cycle project management
Outstanding communicative, interfacing and relationship-building skill sets
Deliver world-class customer service on a consistent basis
President of South Plantation Friends for Theater Booster Organization
Professional Experience
Wells Fargo Advisors 2014 Present
PCG Operations Manager, Ft. Lauderdale Complex
In this leadership role, tasked to oversee all operations activities for this three-branch territory consisting of units in Ft. Lauderdale, Aventura and Coral Springs.
Collaborate with Market/Complex Management team to assure attainment of all operational, administrative and compliance directives; serve as main-point-of-contact for all inquiries from Home and Regional Offices as well as other Branch Associates.
Insightfully recruit, select, train and oversee work performance of Branch Administrative and Operational Associates; additionally utilize exceptional interpersonal relationship skills in dealing with and resolving wide array of client issues/inquiries.
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YYYYYY X. YYYYYY
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Professional Experience Continued ..
USB Financial Services 2007 - 2014
Complex Operations Manager (2009-2014)
Advanced to head seven South Florida offices in Naples, Fort Myers, Miami, Ft. Lauderdale, Aventura and Bonita Springs.
Have produced smooth and successful operation in all seven locations.
Notable results in recruitment, team building and operational efficiencies.
Provide leadership and direction for 18 Service Associates.
Complex is No. 1 in regional recruiting and regional new business development.
Financial Services Operations Manager (2007-2009)
Recruited to perform wide array of duties/activities.
Assumed responsibility for branch with three failed audits.
Swiftly changed culture and produced two consecutive Excellent audits.
Adomo & Yoss, LLP 2005 2007
Securities Compliance Advisor
Tasked with operations management, compliance oversight and office process improvement.
Supported mutual fund overcharges, high risk securities, variable rate annuities and investment portfolio protection.
Contributed assessment, damage analysis, trial/arbitration preparation, research, and documentation management.
Prudential/Wachovia Securities 1999 2005
Branch Operations Manager
Retained to direct unit daily operations, supervise staff, perform training and meet/exceed organizational objectives.
Managed deposits, disbursements, securities receipts and Rule 144/144K Securities.
Supervised Fed funds and trade correction resolutions.
Earlier Background
Prior to 1999, served as Branch Operations Assistant, Prudential Securities, Sales Assistant,
Dean Witter Reynolds and Sales Associate Seminar Coordinator/Sales Assistant, Raymond James
and Associates. In these assignments built expertise in securities, operations, audits, quality control
and in providing superior customer relations.
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