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Yyyyyy x. yyyyyy
- 41 Meadow Dr Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Customer Service (Xxxxxxsurance)
Qualifications Profile
Self-assured and multi-awarded service professional with more than 25 years providxxxxxxg customer service paramedic service, technical support, and operations management xxxxxx healthcare, hospitality, automotive, and home repair sectors.
- Proven dedication to process efficiencies and outstandxxxxxxg customer service, achievxxxxxxg recognition xxxxxx the paramedic, restaurant, and tutorxxxxxxg services, and enablxxxxxxg the busxxxxxxess to achieve cost and service quality advantages xxxxxx highly competitive markets.
- Versatile and flexible across several service-oriented disciplxxxxxxes xxxxxx healthcare, hospitality and technical maxxxxxxtenance xxxxxx home repairs and after-market automotive services.
Detail-oriented and methodical with critical thxxxxxxkxxxxxxg to address customer service issues even under stress.
Effective people management and xxxxxxterpersonal communication skills that xxxxxxspire customer confidence for repeat busxxxxxxess, while fosterxxxxxxg teamwork with colleagues xxxxxx achievxxxxxxg shared commitments
Professional Experience
Marsh Supermarkets-Produce Ÿ Xxxxxxpolis, XXXXXX Cashier, Deli 2015 Present
Provide customer service xxxxxx managxxxxxxg the Poxxxxxxt-of-Sale services for the deli section of the supermarket.
Ensure proper reconciliation of cash/credit payments with recorded sales at the end of the shift.
Kreg Therapeutics Ÿ Xxxxxxpolis, XXXXXX Service Technician 2014 2015
Provided outstandxxxxxxg healthcare service support to several medical practitioners that merited a Patient Care Award from the Medical Director.
Ensured completion of all tasks xxxxxx compliance with company policies and service quality standards that created and maxxxxxxtaxxxxxxed a satisfyxxxxxxg customer experience
Wishard Ambulance Service Ÿ Xxxxxxpolis, XXXXXX Paramedic 2011 2013
Responded to emergency calls, providxxxxxxg critical care support, leveragxxxxxxg on knowledge as EMT to assist xxxxxx medical procedures to stabilize patient conditions xxxxxx time for proper hospital care and attention.
Awarded with Patient Care Excellence from the Medical Director for service beyond the call of duty.
Mike Major Home Repair Ÿ Noblesville, XXXXXX Mold Remediation Technician 2009 Present
Conduct technical service xxxxxx mold/mildew removal for customers for the family busxxxxxxess xxxxxx home renovation or do-it-yourself house repairs, ensurxxxxxxg a satisfyxxxxxxg customer experience by completxxxxxxg assigned tasks withxxxxxx specifications.
Provide technical maxxxxxxtenance and repairs for air purifiers, blowers, and foggers.
Mt Comfort Elementary Ÿ Greenfield, XXXXXX American Reads Tutor 2005 2009
Provided tutorxxxxxxg services xxxxxx several elementary topics with focus on readxxxxxxg comprehension to students with learnxxxxxxg difficulties xxxxxx achievxxxxxxg expected academic performance.
Recognized for exceptional service and given a raise xxxxxx pay every 6 months.
Prime Time Bar and Grille Ÿ Beech Grove, XXXXXX Key Manager / Bartender 2001 2005
Supervised a team of waiters xxxxxx providxxxxxxg superb customer services xxxxxx the dxxxxxxxxxxxxg and bartendxxxxxxg areas of the restaurant.
Recognized for exceptional customer service and work ethic, meritxxxxxxg a promotion to management withxxxxxx a short period of tenure.
Alpxxxxxxe Car Audio Ÿ Beech Grove XXXXXX Technical Assistant 1998 2001
Managed pre- and aftersales technical customer support xxxxxx the xxxxxxstallation of car audio accessories, workxxxxxxg on all 12-year models for several brands of car audio equipment. Promoted to fxxxxxxal xxxxxxspector prior to current position.
Brandywxxxxxxe Manor Ÿ Greenfield XXXXXX Certified Nursxxxxxxg Assistant 1992 1998
Education & Credentials
Certified Nursxxxxxxg Assistant, XXXXXX UNIVERSITY PURDUE UNIVERSITY XXXXXXPOLIS (IUPUI) (2011)
Professional Traxxxxxxxxxxxxg & Certifications
EMT (2011- Present ) | Phlebotomy Certification (2010)
Paramedic Xxxxxxtern, Wishard Ambulance Service/IUPUI-2011-2013
Awards & Recognition
Award for Patient Care Excellence, Kreg Therapeutics (2015)
Employee of the Month and Patient Advocate Awards for good communication skills and basic human compassion.
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