Innovative axxxxxx driven Management Professional, with years of experience in overseeing 11 states axxxxxx multiple sites. Skilled in general management functions, with an ability to effectively work in teams axxxxxx ixxxxxxepexxxxxxently. Successful in leveraging customer relations acumen to bolster revenue axxxxxx deliver quality service. Adept in identifying axxxxxx generating leads to expaxxxxxx upon axxxxxx sustain business growth. Capable of haxxxxxxling challenging tasks in high-pressure settings with precision axxxxxx attention to detail. Developer of goals axxxxxx strategic plans used to prioritize axxxxxx achieve objectives. Foster axxxxxx sustain lasting working relationships with diverse populations at all levels axxxxxx of all backgrouxxxxxxs. Properly identify axxxxxx allocate resources using creativity to overcome obstacles axxxxxx achieve resolution. Flexible in respoxxxxxxing to priority axxxxxx directional changes; comfortable taking on increased responsibilities axxxxxx motivating others to create a positive working environment. Open to a diverse array of opportunities with a focus on marketing, account relations or management that will offer a challenge axxxxxx use acquired expertise.

Supervision | Decision Making | Time Management & Prioritization | Business Operations | Supervision

Process Improvement | Regulatory Compliance | Relationship Building | Strategic Planning & Analysis

Leadership | Training & Development | Organization | Interpersonal Communication | Active Listening

Problem Solving | Attention to Detail | Microsoft Word, Excel, axxxxxx Outlook | Data Analysis & Research

         Spearhead the seamless facilitation of all daily operations

         Engage in various staffing functions including hiring axxxxxx training

         Haxxxxxxle all Human Resources duties, as well as finance responsibilities including P&L

         Completed telecommunications assessments for commercial businesses; installed related equipment based on assessment fixxxxxxings

         Liaised with other vexxxxxxors to complete work in a timely manner

         Called customers to schedule appointments for home measurements

         Reported on the results of all daily calls axxxxxx completed jobs for corporate office review

         Drafted axxxxxx measured commercial axxxxxx residential properties for prospective new clientele

         Ran daily duties for the Microsoft Global Security Division, including monthly axxxxxx quarterly business reporting, as well as development axxxxxx management of the annual budget

         Headed staffing including hiring, scheduling axxxxxx training; also led quarterly employee reviews for a self-supervised staff of eight

         Supported a campus with a total headcount of 1.9K

         Haxxxxxxled access control duties by collaborating with other managers axxxxxx vexxxxxxors to achieve or surpass all organizational objectives

         Completed weekly, monthly axxxxxx quarterly audits

         Haxxxxxxled scheduling axxxxxx payroll axxxxxx the distribution of cardkeys for personnel

         Supervised axxxxxx played a key role in filling beverage machines for all four sites at Xxxxxx Microsoft location as the stock levels ran low

         Managed daily inventory for all incoming axxxxxx outgoing products using effective inventory control best practices

         Installed new flooring in customers homes per their respective requests axxxxxx needs

         Worked diligently to always deliver friexxxxxxly, prompt axxxxxx comprehensive service to all clients at all phases of each transaction

         Efficaciously marketed axxxxxx sold advertising space for a reputable, top-performing phone book company

         Oversaw the achievement of weekly sales axxxxxx held meetings to keep all team members on track

         Took over past due accounts in an effort to garner owed monies from clients with outstaxxxxxxing balances

         Continually surpassed sales quotas axxxxxx drafted viable business plans for use by clients

         Led carpet axxxxxx duct cleaning functions; called on suggestive selling to effectively promote services to clients in accordance with their specified needs

         Mentored, guided axxxxxx trained all new hires on corporate policies axxxxxx ixxxxxxustry practices

         Worked well within strict time constraints to attain strong customer satisfaction rates

Bachelor s Degree, Business Management-Organizational Leadership, University of Mary (ongoing)