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National Marketing Director Professional
Sales Telemarketing Staff Training & Development Revenue Maximization Business Development
Client Centered Proactive Problem Solving Leader Mentor Highly Effective
More than 20 years of progressively responsible experience in the sales and marketing industry.
Extensive experience recruiting, training, and managing top talent to maximize sales and revenue in multi-site, cross-functional teams.
Provide sound consultative advice to executive leaders and board members.
Mentor and lead teams by example and with integrity to deliver service excellence.
Excellent communicator with demonstrated ability to collaborate with staff, management, business partners, and others at all organizational levels.
Significantly increased sales and revenues through strategic development of new marketing and sales programs, while concurrently cultivating new lucrative business relationships.
Consistently achieved sales goals while managing over 200 employees for 100 seat call center.
Successfully trained over 20 agents across 2 locations for fortune 100 and 500 clients.
Served as subject matter expert and learning consultant.
Recognized with Discretionary Award for Outstanding Performance (GTE/Marketing Research).
Premier Planning, Lewisville, TX (2011 2018)
National Marketing Director
Expertly and efficiently managed multiple levels of responsibilities and duties simultaneously, including hiring and training market managers, setting up agent calling lists, setting and managing daily and weekly recruiting goals, and monitoring marketer calls to provide constructive feedback.
Responsible for all aspects of agent training seminars for both large and small groups, as well as monthly marketer meeting.
Aegon Direct Marketing, Plano, TX (2001 2010)
Senior Campaign Manager
- Spearheaded successful distribution of up to 1M sales leads weekly.
- Proactively identified opportunities for marketing and sales opportunities through market research, qualitative analysis, and managing strategic direction of all aspects of call center operation and performance.
- Leveraged industry experience to provide valuable feedback to staff and drive performance improvement.
Additional Career Achievements
Sales Manager, Telemarketing Manager; Nest Literary Classics Training and Quality Control Manager, Contract Trainer; Nest Family.com Branch Manager, TCIM Services Senior Training Coordinator, Advance Telemarketing Corporation Marketing Researcher, GTE/Marketing Research
Certification: Vocal Technique, Writing Skills, Studio Operation, Specs Howard School of Broadcast, Southfield, MI
Computer Awareness Training, Detroit College of Business, Dearborn, MI
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