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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced operations professional with several years of experience within high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in leading daily operations within a retail environment, performing complex data analysis, leading cross-functional teams, and implementing streamlined processes. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others. Multilingual, English, Arabic, and Assyrian


Key Competencies


         Business Analysis

         Supply Chain Management

         Financial Data Analysis

         Vendor Management

         Team Leadership

         Budget Management


         Six Sigma Methodology

         Process Improvement

         Database Management

         Retail Compliance

         Cost Reduction


Professional Experience

Raley s Corporation, Turlock, CA 1995-Present

Senior Clerk/Team Lead-Management & Operations

  Directly manage several administrative and operational functions within the organization with a focus on increasing productivity and efficiency in a retail store environment

  Supervise a team of up to 75 employees which requires providing individualized feedback in addition to managing daily operations within all store departments

  Utilize superior financial acumen in order to perform budget forecasting, ensure high levels of customer service are maintained, and monitor all merchandise inventory levels

  Play a lead role in ad hoc projects which requires determining project critical paths, performing analysis using Gantt Charts and Work Breakdown Structures, and implementing timelines

  Successfully increased Cashier productivity levels by 2.45 items per minute by providing comprehensive training and minimized loss of expenses by 5.9%

  Recognized as a key leader within the organization in addition to being awarded with several Director s Awards, Customer Service Awards, and Letters of Recognition from the CEO


California State University Stanislaus, Turlock, CA 2015

Computer Science Professor

  Utilized superior communication and interpersonal abilities in order to provide both individual and group instruction to a group of college students with a focus on computer science

  Maintained a significant knowledge of current computer applications and technologies, attended departmental meetings, and created comprehensive lesson plans


Additional Professional Experience Includes: Seasonal GIS Analyst Intern, Turlock Irrigation District


Education& Technical Skills


Master s of Business Administration, California State University, Turlock, CA

Bachelor of Science, Computer Information Systems, California State University, Turlock, CA

Proficient in: Microsoft Office Suite, Lotus Notes, SAP (Business Warehouse), Visual basic, UML, Java, QL, SharePoint, and VBA

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