Operations Management, Staff Management, Financial Analysis, Attention to Detail, Project Management, Oral/Written Communication, Active Listening, Payroll Management, Pay Record Analysis, Leadership, Decision-Making, Networking/Collaboration, Rapport Building, Accounts Receivable/Payable, Conflict Management, Report Generation, Microsoft Office Suite,

Flexibility/Adaptability, Multicultural Sensitivity, Complex Problem Solving, Relationship Building, Deadline Management, Customer Satisfaction

September 2010-Present

MCAS, Marine Corps Air Station Miramar

San Diego, CA

Hours Worked per Week: 40

Salary: $50,088.00 annually

Supervisor Name: XXXXX; Phone Number: XXXXX; May Contact: XXX

Payroll Technician

Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and operational efficiency. Oversee payroll operations which required monitoring financial information for payroll issues and devising appropriate solutions. Perform detailed research of civilian pay records, labor allocations, and fiscal documents. Play a lead role in processing payroll adjustments, reviewing pay debits for accuracy, and closing out pay accounts within a specified time frame. Utilize superior communication abilities to provide payroll/fiscal training to staff members along with coaching others on operating internal financial systems. Generate comprehensive payroll focused reports, initiate collection activities, obtain personnel documentation, and support internal financial audits.

February 2006-September 2010

MCRD, Marine Corps Community Service

San Diego, CA

Hours Worked per Week: 40

Salary: $27,000 annually

Supervisor Name: XXXXX; Phone Number: XXXXX; May Contact: XXX

Accounting Technician

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Coordinated accounting related functions within the organization which included reviewing and verifying financial data along with posting transactions within the accounts payable system. Ensured account codes were used properly, implemented internal best practices into the department, and created statistical data using journals/ledgers. Managed cash receipts, accounts payable, accounts receivable, and P&L transactions which required posting entries to general ledger accounts and documenting transactions. Worked closely with both internal and external Auditors, reviewed employee time sheets for accuracy, and ensured supporting documentation was filed appropriately.

October 2005-February 2006

Chapin and Karp Insurance Services

San Diego, CA

Hours Worked per Week: 40

Salary: $24,000 annually

Supervisor Name: XXXXX; Phone Number: XXXXX; May Contact: XXX

Customer Service Representative

Supported customer service tasks which included addressing customer inquiries, modifying insurance policies, processing account changes, and coaching customers on policy changes and/or guidelines. Successfully diffused escalated customer service situations through the utilization of superior communication skills. Maintained comprehensive customer files, responded to customer requests in a timely manner, and assisted with special projects.

Strayer University

Salt Lake City, UT

Degree Earned/Major: Bachelor of Business Management, Human Resources Management Minor

Date Earned/Dates Attended: Expected September 2018

GPA: 2.0 GPA out of 2.0

Credit Hours Earned: 6

Civilian Career Leadership Development Program

New Leader Program

BUPERS Employee Drug Free Workplace Program Training and Education

BUPERS Supervisory Drug Program Training

DON Sexual Assault Prevention and Response

2013 Annual Ethics Training

Are you Audit Ready

Audit Readiness

GCPC Training

SLDCADA Training

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CPI Green Belt Training

Handling Difficult Conversations with Confidence and Poise

Managing and Supervising Others by Influence and Inspiration

Reality Based Leadership Course

Communication Skills for Success

7 Habits of Highly Effective People

World Class Customer Service