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Yyyyyy x. yyyyyy

xxx-xxx-xxxx | 0000 xxxxxx xxxx , xxxx , xxxxx 00000-2003|


Experienced Operations/Logistics Professional

Driven, focused, and knowledgeable Retail Store Manager with several years of experience in high-stress environments in addition to a strong background within various industries. Experienced in overseeing daily retail operations, diffusing difficult customer service situations, leading cross-functional teams, and implementing comprehensive strategies. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.

- Career Highlights -


Successfully manage large-scale and complex projects which requires extensive time management, organizational, and interpersonal abilities in addition to a strong ability to lead cross-functional teams


Experienced in analyzing and interpreting complex financial data, identifying sales trends, and implementing comprehensive policies and best practices


Key Competencies


       Expense Management

       Strategic Planning

       Project Management

       Internal Communications

       Staff Management

       Microsoft Office Suite

       Inventory Management

       Attention to Detail

       Team Leadership

       Complex Problem Solving

       Business Analysis

       Sales Forecasting


Professional Overview

Walgreens, Sylacauga, AL December 2004-Present

Store Manager (2008-Present)

Executive Assistant Manager (2005-2008)

Management Trainee (2004-2005)


Directly manage several day-to-day functions in a fast-paced environment which includes managing up to 30 employees, overseeing merchandise/inventory levels, and improving productivity and efficiency

Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and ensure that the store is continuously in compliance with both company-wide and federal regulations

Utilize exceptional analytical skills to analyze and control all operational expenses which includes payroll and other manageable items

Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

Successfully drive sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance

Played a lead role in increasing annual store volume to $6 million from the original volume of $3 million through the implementation of unique sales strategies

Obtained a Pharmacy Tech National Certification


Additional Professional Experience Includes: Store Manager, Rite Aid


Education/Community Involvement



Some College-General Studies, Troy State University


Volunteer, Relay for Life

Member, Sylacauga Chamber of Commerce

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